Barnes & Noble

I stopped here yesterday to finish up my Christmas shopping for my bookworm daughter. I had the pleasure of encountering Kaitlynn. She was helpful, knowledgeable, and extremely pleasant. I had a full list of books that I needed. Of the sixteen books I got, she knew exactly where fourteen of them were and happily looked up the last two so we could find them as well. My trip to your store was a breeze, thanks to Kaitlynn. She went above and beyond with me. You have an asset of an employee with her!

The store is well stocked and orderly. There are countless books of all genres, book markers, games, and calendars. All of the employees had smiles on their faces, which means the world in this day and age and season. Also, they now have a free rewards thing, separate from the membership, that allows you to earn money towards your next purchase.

There's a common parking lot shared by other companies in the strip. Parking was easy to find, and it's free.

I had a great shopping experience - solid selection and everyone was super helpful and polite in the midst of a very busy day. Then when I called about an issue with my membership benefits, Ryan got it sorted out for me within minutes. I'll definitely be back!

This is technically the closest Barnes and Noble to me, but this was my first visit because I hate using I-75 to cross over into Kentucky. Thankfully, I was really impressed. It's about the same size as the West Chester location and set up quite differently. Their board games section isn't nearly as impressive (or cohesive) as West Chester's, but thankfully, we weren't here for those (bought a few at the other location last weekend). As always, I was focused on the history section. Even though their selection of World History was smaller than the other location I frequent, it had a great variety of books that were different. I did notice quite a few damaged books, in one case two books right next to each other in World War II history (see photo). Thankfully, most books weren't damaged and I ended up with nearly $200 worth of history books.

There was a male employee with awesome long hair who kept passing by me and asked once if I needed help. I eventually did since I was looking for a book on the Spanish flu; other locations have this type of "event" history near World History. He showed me where those types of books were and thanked me for giving him the perspective of having those types of books in the history section (he handled the World History section and said they have some amount of control over how they're displayed). He was super friendly and also checked me out at the register, where he recommended a book based on my clear interest in Middle Eastern/European history. It was definitely a great experience with an employee and I wished I'd been able to talk to him more.

Overall, this is a wonderful Barnes and Noble location that I'll have to revisit as often as I can brave I-75. I definitely recommend alternating between this and the West Chester location since their selections are so different.

Barnes and noble is a great bookstore has just about any type of budget priced books available, there's even a Starbucks coffee shop inside pleasant and good ! I bought a book, and a mocha venti Frappuccino and a scone was good ! Knowledge is power read learn don't be a dummy.

I stopped into look at some Lego sets and board games, left with a few "Batman & Scooby Doo Mysteries" Books 👍👍

Great people are always Friendly and helpful work at B&N-Florence!! Thank you!🌟🌟🌟🌟🌟

This is the number one book stop for the Northern Kentucky area. Smaller shops may offer better pricing an used options but the selection and options available here are second to none. In store pickup always works like a charm.

I Love Books,Period! This bookstore is quiet,soothing and nice. It's neat and clean. And the employees are very friendly and helpful!

I was totally surprised when everything that was in the store. It's got a spot to sit and read. You can buy any book. They had workbooks, children, books, adult books. Anything that you want beautiful place to relax. Add a coffee, read a good book.

My fiance and I really enjoy this particular location. We bought these two books and I'm so excited for the next time to keep adding to my own collection.
P.s, We're loving the "In focus" collection.

Really kind staff. The store layout is super ideal if you're looking for science fiction! I didn't have to go hunting for where it starts and stops. The cafe staff was pretty on top of things too.

The staff was amazing. She took the time to help me find exactly what I was looking for. They have an amazing selection of books and the prices were affordable too

Always have exactly what we are looking for. If not they can usually order it. Customer service is great!

I wish more was going on during my visit I loved it otherwise I learned a lot from their weather books and about types birds thanks for helping me understand my property birds better 🙂

Always interesting to just browse the many selections and end up buying something you never even knew you cared about.

Very helpful staff! Made Christmas shopping so pleasant!

Love going here.Employees are helpful & friendly.I always come away with something.

Amazing bookstore! So many options, it is more expensive but there’s literally everything!

JADE! Jade was so helpful and kind. She helped me find the book I was looking for but also was so quick in cashing me out. She was so kind and made me feel super special on my birthday!!! If you’re cashing out and you see Jade you know you’re in good hands. Give this girl a raise she absolutely went above and beyond.

Always love this locations, there often. I didn't catch her name but she was wearing the Dr. Sue's hat today. She helped me with amazing book Recs based on what I like! Showed me where they were and im super excited to start reading them. But huge shout out to her and the amazing convos

Had lots of choices, had the book we went for, very friendly staff.