Honor Credit Union - Urbandale

I love Honor !! Since moving to Battle Creek the Helmer Rd. location has been very helpful and consistantly going above and beyond my expectations. Most recently Katie was a huge help with an auto loan. I appriciate the great work that goes on at Honor Credit Union!

I would recommend Honor to any of my loved ones who are looking for a lender or credit union that is personable, responsive, and offers competitive rates and deals.

I chose Honor for my mortgage because:
1. they had the best rates while I was shopping.
2. They were the most responsive and personable. I approached 3 other credit unions and they were all slow to respond, reluctant to meet in person, and not communicative in the same manner as Honor.
3. I’m a first time home buyer and they were patient with me from the first conversation, answering all my questions and helped me walk thru the emotions of such a big life event.

Mary Remynse and Mary Ann Evans (retired) specifically went above and beyond to ensure this process was smooth and easy for me. We had a lot to do in a short amount of time (under one month) and we got it done and closed on time. Their closing gifts were also a thoughtful touch.

I’m so grateful for how it all worked out.
Thank you Honor CU Urbandale!

My Auto loan experience was great! Everything was done online in one day and all I had to do was pick-up the check at the local branch. It was the easiest process that I have ever experienced!

I really like the upgrades and the improvements that has been made at the credit union. I’m enjoying the stay!

I absolutely love my bank. The people that work there never fail to greet me with a smile, a warm hearted hello, and a genuine interest in me, beyond my finances. I feel like walking into a group of friends whenever I turn in my paycheck!! They all deserve a raise. :)

This location is my go-to! I love when I get Karista as my teller, she is always friendly, knowledgeable, welcoming, & helpful! Any time I have had a question she is able to answer it. I have had other banks/credit unions in the past & Honor blows them out of the water. They really make you feel as though they care. I will always use this credit union & recommend it to family & friends!

I applied 4 an auto loan with my cu Honor got a decision in 5mins or less and was driving away in my new car 2 days later (after I picked it out of course) sign and drive. Ty Honor Credit Union!!!

I called in to set up an appointment to open a few accounts for my wife, daughter and I and we had a great experience. Ashlee was very helpful and informative about the different types of accounts available and assisted us with picking the right one for each of us. I would highly recommend this location to anyone looking for a local credit union. One other thing that helped us decide to go with Honor Credit Union is the multiple locations. We are very pleased with our choice.

I found staff to be friendly, helpful with extra things on my new account. I would recommend to family and friends. Thank you Honor Credit Union

March 11, 22 Choose to go to Urbandale CU
Went inside for service. Was met by Heather Powell, with a Beautiful Smile. I had several transactions, and her kindness carried over with each one. After the first transaction; we started with the next. I also needed a print out page for the 2nd account, with its information. She was so helpful and finally she made sure I didn’t leave my envelope with $ on the counter, as grocery shopping, on a Friday would have been a fail. Truly considering going to Urbandale Credit Union from now on. Even though it’s across town. It was well worth the Great Service and care that I received. A Big Thanks to Heather’s above and beyond Service. She’s what I call “A Keeper”
Thanks to all at “ Urbandale Credit Union!
Mrs. Rollenhagen.

I called today for help with my new account and debit card and talked to both Jenna and Olivia who were both very helpful and had great guest service. I just wanted to say thank you for being so polite and helpful. It's always a pleasure to talk to someone who cares!

I really appreciate the speed in which we received a loan on a vintage car. The market for a good car at a good price is overwhelming. We were informed as to exactly what we needed to complete the transaction. We now are the proud owners of a beautiful Thunderbird.

Awesome and seamless experience!!!! We worked with Ashlee on a loan for a Park Model and we will definitely contact her for our next one as well. Thank you for being so responsive and time efficient!!!!!

I found myself with a negative account one day before pay day and very stressed, they were very helpful guiding me through the process helping me by waiving the one fee dad stop me from getting my account back into the positive and it just made my day great staff good service

I joined a year ago best choice iv ever made the staff make you feel important every time your there they helped me build my credit in a year I have a car loan and a cc I never thought I would have in closing thanks for serving your members and helping 🙂 8-19-22 its been another year still as happy as the first time I visited honor

We worked with Heather Culver on a Home Equity Loan of Credit. Everything with faster then we thought and went smoothly. Thank you Heather!

First time at this location and what a first impression. I wasn't judged by the situation at hand and the Teller went above and beyond to help resolve my issue at hand even though this location wasn't my home location I was still treated the same, and I left there better then when I arrived!!!!

They do a great job doing what they do also they are all very kind and will do anything too help.

Big thank you to Heather (Urbandale location) for making the loan process so easy and fast!

We were treated VERY kindly. With lots of smiles and laugh’s