Jerry's Ace Hardware

Under new ownership. Staff is quick to help and knowledgeable and have the kind of service that you can’t get at the big box stores. ACE is the place with the helpful hardware person, as the jingle says. When you’re trying to get something done it’s reassuring to know that you are not alone. The staff here have up to 46 years of experience.

Overall great place to get tools and hardware. Can be a bit pricey but the staff are helpful and they have a good selection. It’s a great place to find small bits and bobs for random things you’re fixing. The parking situation can be a bit tight at times, I wouldn’t suggest bringing a trailer through unless you park in the road. Overall I would suggest shopping here.

My husband doesn’t have a Google account, but he just came home and said that Jerry’s Ace Hardware is the best hardware store. He had to go up twice today and both times he said the employees were so helpful and extremely knowledgeable. I thought we should leave a review! So 5 stars to the best hardware store downriver!

Jerry's Ace always seems to have that one little odd item I need while doing repairs on the weekend. Service is usually very friendly. Price is a little higher but saves me a trip to the Big box store. Convenience wins in this case.

Very helpful staff.
I went income told purchase a piece of replacement glass and they even took the picture frame apart and installed the new glass.

The people that worked there were very helpful

This place has a little bit of everything. The staff is always helpful and friendly and goes out of their way for the customers. The Ace hardware app is pretty good and offers regular coupons and discounts. Prices are competitive with the big box stores with lots of sales on a regular basis.

Another great local, small business. They are friendly, supportive, take the time to help you find what you need. Will even give great tips and advice if you are unsure. Plus they sell the best gummy bears I have ever had, and I cannot find them anywhere else!!

Absolutely best Hardware Store. They are extremely helpful and knowledgeable. Always nice and professional. I definitely recommend.

I went to Ace after multiple trips to other home improvement stores with associates who didn't know anything about the products or store. When I walked into Ace, an amazing gentleman named Rick who knew exactly what I needed and how to fix my problem in the best and easiest way. It worked out perfectly! 10/10 would recommend going here!

Great store to walk around and remember what you need. Spot on associates. Knowledgeable if and if not where to find it or even order it for you like they did me. Absolutely nothing bad to say about the two gentlemen I was in contact with today. Ty.

Love this store and the personal attention we receive. Keys are always done correctly! We own rentals and drive from Ecorse to have our keys made and buy quickly needed items. Returns or exchanges are never an issue:)

Perfect local hardware store. Small enough not to be overwhelming and staff all around to help.

I would never down rate for something like this but I think I’ve got some constructive criticism here.
I love shopping at my neighborhood stores, I love supporting local business. The ONLY issue with this place is that I always feel rushed with four people standing around me watching me every time I enter. I came here for lawn bags and was outside the front door, checking out mulch prices, taking my time, when a man came to the door to ask me what I was looking for, I hadn't even walked in yet... So then I walked in and told him lawn bags to which he immediately responded “5 or 15 pack” instead of pointing me in the direction and I wasn't really sure what I wanted until I saw the prices so I walked there anyways, got them and he immediately marched to the counter with me. Had that man not stood over my shoulder I probably would have walked around and found something else to spend more money on. They seem to be in a hurry getting you in and out of there. Im not sure if the employees are just eager for something to do or what but its not a place I feel comfortable “shopping around” and considering they sell candles and knick-knacks you would think they would want it to feel more welcoming for people willing to blow money on unecessary items. I also realize that customer service revolves around helping customers and he was clearly eager to do that, However I feel pretty capable of finding what I need in a store that small or asking if I have a question. Women like to look. Maybe the right solution to this would be, telling customers, “ if you need help finding anything please let me know” and encourage shoppers to see what your store has to offer rather than immediately asking them what they're looking for at the door and making the shopping experience feel very brief and to the point.

Either way, I appreciate the convenience of this location and would never want to deter shoppers. However, if I wanted to go smell candles and shop for home items, this wouldn't be the place I feel most comfortable to do so.

The staff was very friendly. They found the part I was looking for. They have an a large quantity of nuts and bolts if you need them. Looks like they have all the things harbor freight doesn't.

Great service, knowledgeable employees; reasonable prices.

My son was in with a hard to cut auto key - they were unable to help with this key- BUT Not only did Mike and Rob help him find somewhere that could cut it - they were awesome helping him. We as a family have been going to Jerry’s for a lot of years - and we will continue to frequent their store! BEST SERVICE ! Hands down !!

Staff is always friendly and helpful. They always have exactly what I went there for and then I usually find a cute lawn ornament or something new for the garden. Great local store.

Great family owned store. I always support local businesses. Staff is knowledgeable and very friendly. Prices are typical for an ACE hardware.

Very helpful friendly service. Wide selection of products at fair prices.