Total Runner

I highly recommend Total Runner!! I needed a good shoe for work, as I am a nurse that works in an ER. I've heard a lot of positive feedback about Brooks shoes. Looked up where they are sold in person and decided to go to Total Runner. I will tell you this store is where it's at if you want superior personal customer service!! My sales associate (Paul is the name on my receipt) was kind, patient, efficient, friendly and very knowledgeable. I told him what I was looking for and why. He measured both of my feet and had suggestions based on how narrow my feet are, the best for having almost flat feet, and the support I need. He brought out multiple options with no pressure to buy. He really seemed to have my best interest in mind which is rare. I will definitely return when needed.

Great shoes for walking and running purposes. Highly recommend. They know shoes and your needs if you let them know what you want.

Tried several big name shoe stores the last few days. The "service" offered was nonexistent. Thats when we found this place which blew our minds. Patrick was knowledgeable, kind, and genuinely cared about making sure my wife got the RIGHT shoe. I had no idea there were still shoe stores and people that offered such an amazing experience. We will never go anywhere else!!! Thank you so much Patrick, ur a master of ur craft and we greatly appreciate the care you provided.

Went to buy some shoes for my wife. Patrick was very helpful and knowledgeable.

Very helpful in helping me with the proper fit right shoe's I need love my Hoka walking shoes, I totally recommend to anyone who is looking for help on what they need for walking or runner's to check out Total Runners first.

Our podiatrist recommended this Total Runner location to be professionally fitted for supportive shoes. The staff was very knowledgeable and helpful. We ended up with a pair of Brooks Addiction walkers that are perfect and reasonably priced. We are very pleased with our experience and will be back.

On that side of town for an event. I found this store by Google. They were patient and thoughtful while I looked for new walking shoes..Good recommendations

Employees were very knowledgeable and Friendly. Great shoes. Boyfriend always buys his work shoes there. They can order the size and color if they do not have it in stock. I highly recommend checking this business out.❤

I stopped by Total Runner yesterday on my way home from work to try on some better running shoes since I injured my foot two weeks ago while training for a half marathon. I’m an inexperienced runner and this is my first race. The sales person was super informative and a great listener. As an experienced runner he gave me some very helpful advice about long distance running and running races. It was a positive and motivating experience. The shoes I selected were on sale $20 cheaper than Dick’s Sporting Goods. I just tried out my new Brook’s Ghost 13’s this morning and I had a great run. No pain! I love these shoes! I highly recommend buying your shoes from Total Runner. They have good prices and fantastic service!

12-11-22

This turned out to be a Great experience. My best friend and I were trying to find special shoes for his wife to relieve some stress and pain she has been dealing with. Multiple stores in the Southland Mall referred us to this amazing store. Since no one knew where it was located we "Googled" the location and headed over. The staff here are FAR ABOVE exemplary. They sell shoes the proper way, they measure length, width, type of arch support, all the NECESSARY things that a REAL Shoe Store does. My friend and his wife picked up those fitted shoes today to alleviate her constant pain. They have ample handicap parking available on the west side of the building. Masks are optional at this time.

Rick Zorn

I signed up for the Detroit Half Marathon and I new my current running shoes were coming due for a change. Instead of hopping on Amazon I decided to stop by Total Runner on my lunch. The people working were very nice and took the time to find a shoe that was right for me. I tried on 5 different pairs of shoes and was never rushed to pick one. They actually insisted I keep comparing the shoes to each other so I get the pair that was best for me. It was a great experience overall, the shoes I bought have been great so far, and I will definitely be back again!

This was a great experience for both me and my wife. The staff was very knowledgable and accommodating. They did an awesome job with listening to our concerns and needs. They took into account recent and past injuries and discomforts. There was absolutely no pressure to purchase and we did not feel rushed.

We were provided many awesome choices of running shoes to try on. The staff made sure to explain features of each shoe and difference between models.

Again, it was a wonderful experience and we will be back to purchase our next shoes in a few months.

This was a really nice store with a friendly, helpful staff and nice selection of running shoes and accessories. The gentleman who helped me listened to all of my needs attentively and recommended a great selection of new shoes based on my needs. He allowed me to try on every pair that was recommended and jog a little with each one to see which suited me most. Would highly recommend this place for anyone who wants a great pair of running or walking shoes that is right for your needs and running style. You won't find this level of customer service and care at a regular sporting goods store.

Years of referring my patients to Total Runner, the patients have been very satisfied by the staff’s knowledge and expertise. Total runner is wonderful and extremely informative. I highly recommend them.

If you need good shoes, you need to come to Total Runner! I was referred from my podiatrist, Dr. Grodman, to get a good pair of supportive shoes for my foot pain. The gentleman helped me out so much. He was very nice and knowledgeable about the shoes and what my doctor was wanting me to have. He measured my feet and had me try a few different pairs. I found the perfect, most supportive, and great looking pair of Brooks. Will definitely recommend to everyone, and will be back!

Great experience. Signed up for the Detroit Free Press half marathon and Paul saw to it that I was fit for the right shoes. They take their time with you and are very thorough. Need some running kicks get ‘em here!

The staff is very helpful. They took the time to properly fit my son in the right shoe to help prevent the issues he had in the past when conditioning for sport activities.

A fine selection of quality footwear and apparel.Paul the owner is nice and knowledgeable the pricing is very competitive . It’s also good to support our local small brick and mortar
Businesses highly recommended!

I've gone here a few times over the past ten years and every time, the staff (usually tall gentleman, I didn't catch his name!) recommends the perfect shoe!!! Very knowledgeable, very helpful. I don't know why I ever even mess with ordering online.

Bought a pair of shoes here two weeks ago. I tried on probably 15 different pairs/sizes to find what I liked best, the guy who helped me was super helpful throughout. He ended up recommending something I really liked, and since he showed me last year's model I was able to get them under my budget. Masks were worn by staff and customers. I live close so I'll be supporting this local shop again.