MasterGuard Pest Control Inc.

We moved back to WI and purchased our new home in July. We asked the old owners what service company they used and they stated MasterGuard and followed with they are great. I contacted MasterGuard and today was our first service. Five star service for sure. The technician Colten was great, he explained everything to me and made sure I understood the contract, the spray used, and what pests we had in and out of the home. Great service for our first spraying and happy we went with MasterGuard Pest Control. Thank you.

A company is as good as its employees, and MasterGuard is doing absolutely everything right! My July service was performed by Brandyn...he was so very thorough, so detail-oriented....I was totally impressed.

At one point when I thought I would need an additional service, Aaron was sent to my home. There is not a more professional, personable technician anywhere. These employees are a credit to their employer and profession, and MasterGuard is a company in which I have complete trust.

I had never used a pest control service in the past. I decided to sign up with MasterGuard because the technician who stopped by, Austin, was very impressive with his explanation of the service. We noticed a difference immediately in the house and we no longer have issues with spiders in the basement. I am very impressed with the service. I am most impressed that the chemicals they use are not harmful to my dog.

We just had our first treatment from MasterGuard Pest Control. The salesperson Stuart and the technician Andrew were professional and very courteous. We feel the service and pricing are good. I'm especially looking forward to no wasps this summer!

I am a new MasterGuard customer and am very pleased with the exceptional service I have experienced. I love that I can call them about any issues that may come up between my scheduled service appointments and they will happily send someone back out to my place to address the problem. So happy someone knocked on my door and told me all about this company. That doesn't happen very often!

We are very pleased with the service we have received from MasterGuard. They are competitively priced and do an excellent job with their routine service and have come out for a special treatment when I called. They have even gotten a handle on our mole problem which is saying something! The techs are very courteous and friendly. Couldn't be happier!

The owner's of MasterGuard were in our neighborhood knocking on doors. Normally I don't talk to anyone going door-to-door, but they were very cordial and knowledgeable (and timely) as they hit my sore spot. . . . wasps!

I have not been happy with the nests that were accumulating along our eaves and nothing that we were applying was taking care of it.

Their rates were reasonable and they explained the process with great detail. These guys are JUST starting their business, although they have experience working at other companies. They have been out once to our house and did everything they said they would do (not only sprayed, but removed the hives). We have signed up for a couple more applications, but from what I can see so far, it has been successful.

Being a business owner myself, I know how hard it is to start a new business, but if they keep up with the customer service and back what they say, they will definitely be successful.

The only negative I can think of, is it would've been nice if the hives were picked up instead of laying around in bushes or on the ground, but I can imagine it was because of the active inhabitants in the hive that made that impossible at the time they were here.

Keep up the good work, guys and I wish you the best of luck. I will definitely refer you to my friends and neighbors!

We've been using Masterguard for over a year. We use them for quarterly maintenance (mostly spiders, bees, mosquitoes). The quarterly fee covers the quarterly service as well as any off-cycle needs. The service tech. is always polite, professional and detailed. They also do a great job explaining the service. Price is fair and they are very prompt in scheduling service requests. I would recommend them if you have pest issues.

We have had a great experience with Masterguard! They keep track of when we are due for treatment and are prompt on appointments. We also had trouble with spiders in our basement once we finished it and they had no problem coming out multiple times at no charge until the problem was solved. They truly live up to their guarantee. Colton is very friendly, courteous, and thorough.

We've had Masterguard for sevberal years and they have we done an outstanding job keeping our home bug and pest free. They are very thorough and knowledgeable, and their service is outstanding.

In years past we had carpenter ants and mice. A few times we have discovered new mouse droppings in between their regular service times, and when we call about it, service is immediate. Our tech, Colton, has traced a recent mouse problem under our kitchen sink to an entrance behind our dishwasher, so we will coordinate with our plumber to have access to that area, and seal all the entrance places.

Masterguard has been used by our family for the past 5 years! Their regular services have kept our house critter and annoyance free throughout. In the rare occasion where we have an incident crop up between services, they are communicative, prompt at scheduling, and remedy the situation before it gets out of hand.
As an example, we had 2 ground bee nests begin with the recent heat and humidity. They returned on 2 times within a 7 day period to ensure the problem was completely extinguished. By providing and email with videos and photos, they were great at passing the information on to the technician to make sure the job was done in the exact area we needed.
Thank you for your continued great service Masterguard!

Called MasterGuard due to a problem with ants, they were here in 48 hours (it would have been 24 hours but I had to work out of the home that day), to put them to death. They are prompt, thorough and professional. They have done 2 follow up visits to ensure my home is ant free, spider free, etc just as promptly. Katie is our resident bug killer and we LOVE her! I tell everyone to use this company, FYI, I rarely like anyone........

We are very impressed with the company and with our service tech, Jacob! Jacob made us feel very comfortable with what he was doing and
every question that we asked, he answered with very clear and precise details AND with a smile and a very pleasant tone of voice.
We were reassured that any needs in between visits will be taken care of at no additional charge.
We love it that there are no harsh chemicals that we could inhale or touch inside and out! Everything they use is EPA approved!

I love this service! Annie sold the service to me and she was able to set up the initial service later that day. Evan, the technician, was able to tell me exactly what services he could provide (which was perfect because I had voles, ants and wasps) and took care of all of it for me. He worked quick but was thorough. 10 out of 10 would recommend!

We just had our quarterly treatment today. Technician Shane was very thorough. He answered all my questions, was very polite and professional and was genuinely interested in doing a good job for us. I hope we get him as our tech next quarter.

We have quarterly service with Masterguard to service for various outdoor bugs and spiders for over a year (We were previously with Batzner for over 10 years but they charged us for every little nuissance bug like Asian beetles on top of our qaurterly charge). Masterguard has never charge additional fees for their service. The employees have been knowledgeable, pleasant and conscientious from the office staff to the service technicians. They even helped us get rid of a snake in our garage. Katie, our last technician, always comes to the door to see if we need any additional service or have any special concerns. She even was nice enough to reschedule a service for the next day when it started to rain and she could see I was concerned that the service wouldn't take effect. We have been extremely pleased with Masterguard!

We have had MasterGuard Pest Control for a few years now and have definitely had a decrease of insects. The technicians are very professional. We had a very bad box elder bug problem before MasterGuard and rarely see any. Thank you for a great service!

Colten from Masterguard serviced our home today (inside and outside). He was very professional, knowledgeable, and informative. He took the time to hear my concerns and made sure that they were all addressed with the treatment.

This is a first rate company with an A-1 customer service team.
The rest of the team exceeded my expectations with their knowledge, promptness, polite and professional technicians.
I have shopped around and Masterguard truly provides the best value for your dollar!.

Colton with Masterguard did an excellent job treating our interior and exterior. Very knowledgeable, professional and thorough. We have used Masterguard for a couple years now and plan to continue doing so. 5 stars