Shoe Carnival

I shop here several times a year and always find the appropriate footware I'm looking for. The people there are very helpful.

Great inventory.. they had my size in stock huge plus

From the moment I walked in the door I was greeted I received help right away with every detail of what I needed from what shoe size I needed the type of shoes I needed he was very helpful with helping me get everything together the customer service was the best I have ever experienced I definitely will be returning soon ❤

Awesome and professional place, with excellent products. Staff is awesome and helpful.Very knowledgeable staff all around and more so for what they were hired for. Thank you.

Absolutly the best, extremely helpful, courteous.

I purchased boots online to be picked up twice. Kiki was most helpful in accommendating me. I have a hip injury and she brought the order out to my truck.. Very Good Customer Service Skills. Very Friendly, Very Upbeat. Thank you Kiki, I appreciate you going above and beyond. God Bless! Went back to Brookfield to pick up an order on 12/01/2022. Again Kiki was wonderful customer service over the phone. By the time I arrived she was gone and a new employee, Kya was on duty. She was very nice, excellent Customer service. Mind you I have a hip injury and it is painful for me to walk. When I arrived, I called because I needed curbside pickup. Morgan answered the phone, told me they were not able to.bring it out to me, store policy. Well that's news to me. I explained my situation with walking, she again refused and hung up on me. Very rude and disrespectful to a handicapped person in pain. People like Morgan, need to learn excellent Customer Service Skills, empathy and compassion. She should not be working with the public if this is her demeaner all the time. Her attitude was inappropriate and unacceptable.

This is a great store, they have a very wide selection. They also have very good o promotions, my shoes were but one get one half off. Also both young men working there were very kind. I use a cane to walk and one of the men periodically checked to see if I needed help and carried the shoes to the register for me. Very positive experience overall, I will come back here for my next pair of shoes.

Had exactly what I needed! Very friendly staff will definitely come back for future needs : D

I got there with only ten minutes before closing. The crew stayed a bit late and was extremely helpful. I got what I was there for and I believe the staff alone deserves 5 stars!!!

Great selection of shoes and styles to choose from. The customer service was excellent. Staff will ask to measure your foot and find the pair of shoes you are looking for to suit your needs. Very casual and relaxed.

Friendly staff and willing to help if you had questions

I had such a positive experience at this store. The employees were very friendly and informed me of the promotions, which ended up saving me more money.

Great employees nice and clean what I was looking for good hard workers

Great variety didn't have my size but they were willing to locate one with another store since I had Uber there I declined.

Good prices, great selection. Got a great pair of shoes for $10 on clearance. Employees were helpful but no hovering

Great selection of shoes and if you can find something the staff will help to the best of there ability.

Good prices and the customer service is also good really comfortable environment. If you looking for reasonable shoe prices then Shoe Carnival is the place to come.

Very nice and acknowledgeable staff, was able to find me a pair of wide slip resistant shoes.

I was able to get in and out quickly without any hassle. They had my favorite boot style in black AND brown, too!

First time shopping here. They had awesome deals on sandals at the time. Spent under $40 on Nike and Adidas sandals. Very surprised.