roll: Upper Arlington Bike Shop

I've been a roll: customer for a long time and I wouldn't think of trusting another shop with my bikes. The store is lively, clean, and just feels like how a bike shop should feel. They support any crazy concept I come up with in my head and make my dream bike a reality. One of the mechanics there, Salim, really takes the time to make sure every detail of a custom build is accounted for so I only have to worry about riding. I've had the same experience at all the roll: stores!

Awesome store. Kristin was great help! Highly recommend.

The staff were excellent and the place was very homey and clean. I found myself in shock at the different options they had. There are a lot of accessories as well that make it even better! The fact that I got to test drive one and have a fun time is another great bonus. If I get another bike I’m coming here!

I had to go all the way from Dayton, Ohio to Upper Arlington, Ohio to find a high end road bike at Roll Bike Shop. They were able to get me a BMC SLR01 FIVE road bike in 4 weeks. This bike shop and their Management and Sales team, namely Kristen, Chris, Eric, and Lauren, went the extra mile to help me find a bike that fits me. They were very patient and very accommodating, and went above and beyond to make this bike work for me and I appreciate their efforts. I got a good deal on the bike. I would recommend this bike shop and know the they will go above and beyond to help you find your ride.

Best bike shop around! Just got two new bikes and a toddler seat. Shout out to Barry who was so knowledgeable and kind as we asked a ton of questions. We couldn’t be happier with our purchases!

Great people to deal with and the mechanics do good work. I’ve used the shop many times to purchase gear and for bike repairs. I have always been satisfied with their work, employees and prices. We ran into a small problem one time and discussed options and worked out a solution. To me the sign of a good business is what you do when something goes wrong. They have my recommendation

Perfect experience. I came in to get my tires and tubes replaced and was shown exactly why my tire went flat and the extent of its damage. Was also shown different products and I knew exactly what I was buying. The guys there are very cool and have lots of personal experience. Would recommend this shop to anybody, my new go to! The prices are perfect!

I came to the bike shop to get my tires replaced as well as get a new tube for my back tire. All the staff were extremely friendly and helpful. The shop was busy and promised my bike would be ready by 5PM. I received a call much earlier (around 3PM) and was able to pick up my bike early. I am very satisfied with the work and would recommend this place to anyone needing good service at an affordable price!

I checked out a couple bike shops in Columbus and this one consistently has knowledgeable, friendly staff. My questions are always answered and then some, and I can usually find whatever I need here. The mechanic staff will help you out with basic questions and does a great job when I bring my bike in, at reasonable rates.

Not all Roll: stores are the same and this one is the best. Great staff, very knowledgeable, and always willing to help. I drive out of my way to shop here.

Their level of service overcomes all brand recognition for bike models but it helps that they sell Giants and Cannondales so I can always find what I need.

I'm riding in Pelotonia this year and know very little about bikes. I did a bit of research before going to get my bike, but didn't really know what I was looking for or what all I would need. Taylor (we bonded over our shared name) ended up helping me and he provided excellent service! He did the body scan on me to figure out my bike measurements, picked out a super cute bike for me, and walked me around the store telling me about products he thought I should get. He was very informative, very helpful, and very funny! I never felt like he tried to upsell me and I feel really great about the items I purchased.

They let me test ride the bike around the neighborhood which was really cool, and even offered a helmet from the store for me to wear (it's mandatory to wear one when test riding).

They also put everything on my bike while I was checking out, and Taylor even showed me how to hookup my bike rack on my car and loaded my bike up (twice, to show me different ways to do it!).

Taylor also shared some information about their free classes, and showed me how to use several of the products. I feel a lot more prepared after visiting the store, have a bike that fits me really well, and am excited for my training to begin!

I highly recommend the store for all of your biking needs! Thanks again gentlemen for all of your help!

Good service. Happened to get lucky with them actually having a bike in stock that fit me, but their staff did a great job explaining the bike and answering questions.

I was beyond impressed with the service. I brought my bike in late in the afternoon and the repairs were done before close, I didn't enough miss a day of commuting on my bike thanks to roll! Their prices for maintenance are also extremely reasonable.

Great service from knowledgeable and friendly staff. I took 3 bikes in to get fixed and they got it done quickly at a reasonable price

I have been to this location multiple times and highly recommend it! The staff is very polite and very knowledgeable. I would go here if you have any bike repairs or questions about a future purchase!

Staff was attentive, polite and very helpful. Offered good suggestions for a first-time bike buyer without being pushy. I'll be a repeat customer and would absolutely recommend this shop.

I bought my mountain bike here, I've had service done here, I've dropped in and just oogled five figure rides. It's a cool place with informative staff. There's a wide range of everything from bikes for kids to full tilt road and mountain bikes.

Mitchell was very patient and helpful. We didn't really know what we wanted but he worked with us to better understand our needs and recommend the options that the store had. We ended up not buying but the service was very good. Will be back.

I visited roll: Bike Shop on Lane Ave. [at 1510 W. Lane Ave.] recently [12-27-2019] because I had been in the neighborhood for other reasons and just happened to see their bicycles hanging in their window, while I has been walking past, and decided to visit.

I am a former bicycle rider who had been hit by a truck while bicycling during 1978 and now have a Traumatic Brain Injury and cannot safely bicycle any more. I miss bicycling; visiting roll: Bike Shop on Lane Ave. allowed me to vicariously re-connect with an important part of my past.

Typically, my conversations about bicycling focus entirely on the crash; my recent visit to roll: Bike Shop on Lane Ave. gave me the opportunity to recall some of the things that I had really enjoyed about bicycling.

The design of roll: Bike Shop on Lane Ave. is superb. And they have a device on which people can stand that is able to determine the appropriate size for a bicycle based on the side of the person.

I learned about some of the safety features that have been added to bicycling during the past 40 years and even spoke with someone who remembers the former Campus Bike Shop that I also remember as being near the intersection of N. Fourth St. and E. 11th Ave.

The staff are AMAZING. So helpful, kind. I needed help, they could have charged me a ton. But they diagnosed the problem, fixed it, charged me minimum. I will recommend this shop to everyone.