Crown Chrysler Jeep Dodge Ram Dublin Service

I have been going to Crown CJDR Dublin for service for well over 15 years and 7 Jeeps now. For most of that time Dustin Litteral has been the service manager I have had the pleasure to work with. Dustin is absolutely fantastic! He leads with his trustworthiness which I think is one of the most important aspects any service manager can ever exude. I know if Dustin tells me something that is the truth. I very much appreciate this as it makes me feel like a respected customer. That is a great feeling. Thank you for all that you do Dustin!

I've been taking my vehicles to Josh Ward for several years now, and he has always taken good care of me. The service at Crown has been reliable and fair for 2 Jeeps, and a RAM. I wouldn't hesitate to call Josh and the Crown team for any service needs.

Thanks to the service department for taking care of me, especially Josh Ward. He went above and beyond to make sure everything was taken care of in an effective and timely manner. Bonus points for the car wash! Thanks Josh! :)

Josh Ward is the best! I never dread going in for service. He's reliable, friendly, professional and is always looking out for my best interest. He even helped me take out and reinstall my carseat in the loaner I used. Cant say enough good things, thanks Josh!

Wes was a pleasure to work in and really helped me get back on the road! Had a couple small parts of the car that I wanted touched up on before driving and these guys took care of me no problem! Extremely satisfied with the flexibility and ease of my purchase! Shoutout to Josh W as well in service keeping me updated throughout the process and the detailing team on shining it up and popping out a tiny dent in the door for me!

Josh Ward was very helpful with getting a service appointment re-scheduled sooner than originally planned. I explained I was going out of town for the weekend, and really needed the service to be done as it was a long trip. He understood, got me in and took care of the problem correctly the first time. I appreciate Josh Ward and Crown Chrysler.

Nick Stewart did a great job setting me up for the dreaded corrosion claim effecting most Jeep Wrangler JLs. Hard to find a decent dealership willing to help you with the issue. Nick was open about the long process with Jeep Corporate, but very helpful to start my claim and document it. This was my sixth dealership trying to find someone to help. Crown and Nick were the only ones willing to help. Nice to find a dealership service department that actually wants to get you taken care of.

Wow! My first service visit at Crown Chrysler Jeep went so smoothly. Nick Stewart checked in my car and set me up at a desk so I could work on my lesson plans while I waited. My car was finished so quickly I actually wished I had more time to enjoy the space.
Great service and a great deal. Very happy!

Service here for my Jeep has been nothing short of excellent. I've had a good amount of repairs for my jeep over the years and always come back here due to its excellent customer service. Billy Petikas has helped me everytime I come in and could not recommend him enough. He is very personable and does a great job of explaining and breaking everything down for me with respect to what was done, cost, dealing with extended car warranties, etc. He is very responsive with updates on my Jeep when it is in and shoots you straight about everything. Because of Billy's excellent customer service, I keep going back to Crown of Dublin even after moving to the other side of town. Definitely recommend taking your Jeep in for service especially if you have an extended warranty of any kind.

Some recent issues with my Jeep brought me into Crown Chrysler in Dublin. Although dealing with car issues is never ideal, I had a wonderful experience working with Nickolas Stewart. He was very honest and transparent & kept me updated throughout. Very happy with the service I received!

Josh Ward always does his best to keep
me abreast of my vehicles condition. Not only immediate needs but items that may become an issue in the future. This is very important to me as we pull a trailer 2 to 4 months of the year and I can make servicing decisions before being out on the road. Thanks Josh

Fast service. Another dealer had my 2020 Ram for 50 days and gave it back to me with the check engine light still on. They replaced the catalytic convertor and that may not have even been a problem. CROWN had my truck back to me in 24 hours and found a recall (high pressure fuel pump) that had been improperly performed at the previous dealer. I don't leave bad reviews so I'm not going to mention who the other deal was. Crown is my new dealer despite being 20 minutes further away.

Very honest and upfront dealership. I dropped off my Jeep to get the horn replaced they fixed it and labor and parts costs are reasonable. Unlike other Jeep dealership I went to (the one by Georgesville Rd) that always try to sell you other things or some other things need repair/maintain, this place do exactly what I asked them to do. I will go to them again.

I have been using crown since 2018. The staff are all friendly and always helpful. My service agent goes above and beyond to help his clients. My thanks go out to Billy Petikas, people like him make crown great! James Grove

I worked with Nickolas Stewart at crown Chrysler of Dublin, overall experience was a 10/10. Him and his team figured out what was wrong with my jeep the very next day and had me back on the road in no time. I was kept in the loop every step of the way by Nickolas and reassured my car was in good hands!

I got very quick service from service adviser Josh Ward. He greeted me when I arrived and was very friendly and efficient. He got the necessary paper work ready and told me he would get my car in right away. The car was done in a timely manner as I was waiting there. Josh got me out quickly. I was very satisfied with my experience at your dealership and with the way Josh Ward handled my maintenance. Josh is an asset to your dealership

Josh Ward is why I continue to take my car for service at Crown! He takes great care of my car and my concerns! Great guy!

My experience is always the same. I contact Dustin Litteral tell him what I believe needs to be done and request that he check to see if anything else is needed. We then set up a time for me to bring in the vehicle. Everything‘s taken care of perfectly. Then I get my vehicle when promised.

Nickolas Stewart was my service representative and everything about him was great, he kept me well-informed, and handled everything without any hassle, I really appreciate his dedication, effort and for helping me out in my time of need. Thanks again.

Dustin Litteral went above and beyond to ensure his service team diagnosed the problem with my Jeep Cherokee and to keep me advised of the necessary part delivery and to get my Jeep into the service queue once the part came in. Not only is he efficient, knowledgeable, and quite the professional, he is a pleasure to work with and an asset to the Crown Chrysler Jeep Team. I love my Jeep and am very happy with every aspect of the service I receive at Crown. They have my confidence and my trust.