E&H Ace Hardware

I went in the store looking for 5 items. Since this was my first time in the store I decided to look the place over. It has hardware and a great gift shop as well. After looking around, I was impressed. I had found all but one item. I easily found a friendly clerk and he showed me what I needed. A great experience! I'll be back

Ace-ing It at E&H Ace Hardware!

E&H Ace Hardware in Delaware, Ohio, is my go-to spot for all things hardware, and it never disappoints!

The staff at E&H Ace Hardware is consistently knowledgeable, friendly, and ready to assist. Whether I'm tackling a DIY project or simply seeking advice, their expertise is invaluable.

The store's layout is organized and easy to navigate, making it a breeze to find everything I need. The variety of products available is impressive, covering a wide range of hardware essentials and beyond.

E&H Ace Hardware's commitment to customer service is evident from the moment you walk in. The staff goes above and beyond to ensure you have a positive shopping experience.

Whether you're a seasoned DIY enthusiast or a first-time shopper, E&H Ace Hardware in Delaware is a reliable choice. Five stars for their excellent service, extensive selection, and overall dedication to meeting customers' hardware needs!

I had an amazing experience here yesterday. I had to go in twice and all the guys (Joe, Ben and Kyle) were so helpful and kind. Thank you!!

Very nice shop with lots of everything. Every staff member that I have encountere was great. Very clean and organized with friendly smiles. 5 stars

Extremely helpful staff. Beautiful layout with all your standard hardware supplies, including Benjamin Moore paint, and a cute little section showcasing local artisan crafts

I have been in this store hundreds of times in the last 20 years and today was one of the best experiences I have ever had in this store. The store might have been understaffed as Megan was answering phones, ringing up customers and answering questions from customers like me. Eventhough she was being pulled in several directions, she took the time to help me locate a very particular tool. She has outstanding customer service skills and brings value to her customers. She is a brand ambassador for your store and should be considered for a management role. Kudos to the owners for employing such a caring professional!!!

Mike Gale

This place is AWESOME! If you need a hardware item, you'll find it here. The workers are very helpful.

Great, friendly staff! Very nice paint department with Benjamin Moore and Valspar! Traeger, Weber, Yeti and Stihl! Very accommodating for business accounts.

Big inventory, friendly excellent help finding everything

Great selection, clean store, friendly staff.

I had purchased a hand sprayer for herbicides, ( not able to find my older one) my older one had miraculously reappeared. So the next day I took the new sprayer back to Ace. I'm very meticulous on saving receipts, however I was not able to find this receipt, and I took it in a store credit. The young cashier was able to find the receipt where I had paid. And issued the store credit. The next morning I received the notice on my account that the money had been refunded to my account. So I took the store credit back to Ace and returned it. I was impressed with the young man that help me. Being old sometimes there's a miscommunication does make the full process in a person's brain but anyhow this young man was very professional it's a clean store they have a nice gun showcase, and very helpful the whole staff whenever looking for something. I will continue making this my first choice when needing hardware

Nice local hardware store. Everyone has been helpful every time I've gone in

So much better than fighting the traffic and crowds at home depot or Lowes. Darn good selection and friendly, helpful staff.

Clean store stocked with all your needs from gifts and cards to pest control and lawn mower's! Knowledgeable employees with friendly service !

You all have such cool amazing stuff..to buy...some other stores don't seem to have...thank you all so much for helping my daughter get what she needed for her car.

1st time to this Ace.☆ always knowledgeable fast friendly. When I drove for Crete Carriers, great company as well, Ace warehouse ee's had the same great attitudes, that can really make a great impact on lives in general. Kudos to your company!

Great customer support and service as always

Rented a power rake. Unit was in great shape and ran very well. We will be renting more equipment from here!

ACE Hardware is a solid, reliable store for all your hardware, garden, and gift giving needs. You can count on receivingsound, seasoned, professional advice, whatever your household's question. They have a great selection of birding dupplies; and their flags & gift selection is excellent. The friendly, helpful staff and free popcorn don't hurt anything, either!

There are a couple of reasons I gave a low score.
1. It appears inventory tracking is not a priority. More times than I can count I have been disappointed by the lack of very ordinary common everyday hardware items. A good example is 3/4 and 1/2 inch CPVC pipes and fittings. The bins are commonly empty and those items are what is used in most of the houses around here and should be in plentiful supply. This is just one easy example but this happens more often than not on many common everyday items. It has happened enough that I go to another hardware store almost exclusively even though it is much less convenient of a location.
2. There typically appears to be 4-6 employees out on the floor when I've been there. Very rarely does anyone open a second register when there is a line of shoppers waiting. I waited in line almost 30 minutes one day while 2 employees were chatting it up at the paint area and others were walking by the line of customers oblivious.

You got 2 stars instead of one because of your convenient location and the fact that, aside from the register problem, your employees are generally pleasant and helpful.

Update 10/18/19
I am changing my review to 5 stars as there has been a major improvement as of late and I believe in credit where credit is due. Inventory has improved and most of all the staff has been much more observant of the checkout line. Props to the team there for the vast improvement.