Mattress Firm Auburn

Marisol was very helpful and wonderful to work with. She knows her mattresses and was quickly able to find just what we needed, plus a very good deal that includes the warranty and delivery. The whole transaction took less time and aggravation than hunting on line. The next time I need a mattress, I will definitely go back!

We were feeling quite overwhelmed while attempting to purchase a mattress online, so we made the decision to visit Mattress Firm in order to personally try out a few mattresses. Michael demonstrated exceptional customer service by attentively listening to our concerns and expertly matching us with the most suitable mattress options that catered to our specific needs. Although we had initially planned to explore other options, we were so impressed with the overall experience provided by Mattress Firm and Michael that we decided to make our purchase on the same day.

The place was clean and bright. Mike, who waited on me was a really nice man and very helpful. I would certainly recommend it to anyone who is looking for a mattress. It was easy shopping and the prices were great.

Went in to look for a new mattress and Marisol was so welcoming and patient with us. She was very informative and knew all the specifications and models of mattresses and helped us narrow everything down. She made experience much easier than expected.

Great experience buying our new mattress. Very helpful sales person, Mike! He was patient, let us explore options on our own, and was always around for questions. He worked with us and our budget. Can’t wait for it to be delivered!

Marisol at Mattress firm in auburn was a great sales representative, really helped my wife and I choose the correct mattress and base. Very informative and helped me stay informed through the whole process. Second time buying a mattress from them, will continue to use them.

My husband and I had an amazing Experience. Marisol was very easy to work with and spent a lot of time going through I like and dislikes and we was able to pick perfect mattress so thank you so much.

Michael was excellent! He helped me find the perfect mattress for my mom. Great deal getting the lift mechanism free with purchase of the mattress. Michael was very knowledgeable! Highly recommend and great price!

My husband and I went to Mattress Firm in Auburn to check out their selection of mattresses. It was the first store for us to check out and we weren't planning on buying a mattress that day. Mike Looney was very friendly, greeted us and asked what we were looking for. I told him that we were looking for a hospitality mattress that hotels use. Something that's not too soft or too firm, preferably medium and something that would accommodate a side sleeper and a stomach sleeper. He was very knowledgeable and showed us the materials and coils inside the mattress. We were impressed with the great service Mike provided and bought a Beautyrest Queen size mattress and box spring. We also purchased a Queen Bamboo Mattress protector for $40.00. We would highly recommend Mattress Firm!

Pam & Billy Keyes

Marisol at the Auburn location was the best! She knew everything there is to know about mattresses and how to set the customer up with comfort. Very happy with the service and purchase of my Nectar bed.

My experience at this location with Marisol was top notch 5 Star service! She was kind and very knowledgeable about the options for my back issues! When situations came up she was there with the fix! 100% recommend this location and Marisol!! Thank you!

I chose mattress firm,based on your quality and pricing. I chose right based on both! What really set my experience over the top,at your Auburn location was the gentleman that assisted me. Howard went above and beyond!!! Answered all my questions, addressed all my concerns! That man couldn't have done anymore for me!! I will reference mattress firm(Auburn location) to anyone I hear is looking for a mattress, based on the service I was so professionally provided!!! Thank you Howard!!!!!!!

Very positive experience buying a couple mattresses at the mattress firm store in auburn ma
Marisol greeted us immediately and was very helpful in explaining the the different styles of mattresses sold there and when we made our choices she gave what available discounts she could. I highly recommend visiting them and asking for Marisol.

My husband and I went to the Auburn Store, yesterday, for a new mattress for our granddaughter to have at our home when she visits.
We had Marisol help us and she was excellent! No pressure, but she wanted us to get the right mattress for our need.
We chose the one we liked and my husband will be picking it up on Wednesday!
Very easy and comfortable transaction.
She was very thorough and went over the “small print” about the warranty with us also.
Very good experience, thank you
Marisol!

Our sales Rep Marisol was very helpful. She gave us space to test the mattresses on our own and did not push us for the sale.

Great experience with Kevin our salesman in Manchester NH as well as our delivery team for quick and easy install.

I appreciate the accommodation and understand both sales managers Howie and Mike had shown. Very easy to work with and very easy to get what you need for your home quick! Highly recommend if you’re shopping at the auburn mass store to work with Howie or Mike

Awesome service from mattress firm auburn. The sales people definitely know what they are talking about and make sure you have the best visit by showing you a variety of mattress comfort levels. Highly recommend. They carry purple so if you’re in the market for one stop by to try it out.

Sales woman was very friendly and made our experience a nice one!

Mike was very knowledgeable. No pressure, directed us to the right mattress in a matter of minutes. Great job