Palm Beach Toyota

I set up the same day service and they took me in promptly. I was greeted by a service person named Jerry. He was the best. He understood my time constraints, he was extremely helpful in pulling up history I needed, offered to wash car. He truly cares about the customer experience. I also own Mercedes and Porsche brands and I can tell you his service exceeds any I have received previously. Five star plus.

Car shopping had its moments of fun and stress. After visiting 5 dealerships, I finally found the right one! When I inquired about the out-the-door price via email, Jordy G responded promptly within 10 minutes, both via email and text. During the test drive, Jordy's communication was quick and straightforward, making us feel at ease without any pressure. Unlike some other dealerships, there were no "unnecessary" fees and no pressure. The entire staff was friendly and welcoming. I'm thrilled with my new car! As a suggestion, having salespeople in separate offices or cubicles for sensitive discussions would enhance privacy during the deal-making process.
Happy to be part of the Palm Beach Toyota club! :)
P.S the music is a vibe 😎

We decided to give it a second chance. A few months back we were shopping around and the sales person treated us like we were not worth his time. However when we decided to come back we were expecting the same but it was the opposite, since we crossed those door Ralph treated us with respect and lots of patience answering all our questions. He went above and beyond to meet our expectations. And trust me it was a lot 😅 and he responded all of them. Once the negotiation got “interesting” if you know what I mean; he brought the big boss Richie and he was super energetic and super nice and knowledgeable as well. What an amazing team and the overall process went quite quickly and smooth. We will definitely recommend this place to everyone we know but ask for Ralph and Richie. 😉 To both of you thank you and A+ for the amazing and professional service you provided to us.

We had a very good experience with this dealership. Since the moment we reach out for information, Nick was very responsive and provided quotes for every potential option on their inventory. Later during the negotiation/purchasing process (thanks to Diego and the team) everything went smooth. They were reasonable at every turn to see the deal through. We are very pleased with the experience.

My experience of buying my first car in Palm Beach Toyota was amazing. Mr. Selim was exceptionally helpful. He went above and beyond to find the car I was looking for. He was very informative and made it possible to get my car and finance on the same day within couple of hours. I bought used Rav4 with least mileage in a great price.😉 It was a wonderful car buying experince with no hassle. I definately recommend this place and also ask Mr. Selim for assistance. 😄

Recently purchased a new Toyota RAV4. I been buying new cars for years and I must say this was the easiest, no hassle and very pleasant experience. I will be a repeat customer. My salesman was Bill Berrios, a very knowledgeable and helpful person. No pressure sales is what you get at this dealership. Shoutout to Richie the sales manager and Luis the Finance manager, again no pressure and easy experience.This is a very well run dealership.

Very professional service. I would like to recognize the help of Barbara Scorpous, Abel Hernandez and David Weiner. These persons are extremely sensitive with the customers needs. A+ for them. Thanks to them I could get my dream car.

Alexis was amazing from start to finish, on my first day of visit we worked on three quotes and on the second day I went back, bought my car and picked it up on the same day, all of this super easy and safe! When we go to buy a car, we often feel insecure about unnecessary fees, lies and scams, Alexis went over with me on all the details, making sure I had no doubts, my experience was wonderful, #1 customer service. I felt respected as a customer, I really appreciate it!! ⭐⭐⭐⭐⭐

I‘m always satisfied with the level of customer service I experience here. The Service department is amazing and runs like a well-oiled machine. My most recent visit was a walk-in for a concern I had with my vehicle, and they handled my concern with care and professionalism. Special shoutout to Raul, my service advisor and Jessie, the mechanic who worked on my vehicle. Thank you both for going above and beyond!! Please keep setting the bar high!!

Mauricio Landa gave me a great experience at my Toyota Service appointment today. My appt with Mauricio was on time, efficient, $ as quoted, knowledgeable and very professional and courteous. He did not try to update me in any way. Straight forward and accomplished with kindness what I came in to do. Mauricio went above and beyond with a few extra things, making me a very happy satisfied customer as I went out the door! 😊
I will be back to work with Mauricio again!

Ed Osborne was a delightful salesman. He was a polite gentleman throughout the transaction and always kept me informed about my vehicle’s arrival. Always professional, Ed even showed me how to connect to the car when it arrived and how everything worked. This was a pleasant experience, for sure.

I just want to give a shout out to Mr. Uton Brooks at Palm Beach Toyota. He was very transparent and honest throughout the whole process of buying this car. I originally wanted the RAV 4 XLE premium but I changed my mind at the last minute because I drive over 100 miles daily for work. Mr. Uton was able to secure a hybrid for me and I got it within a one week time frame. I got the exact color I wanted. Thank you Mr. Uton for your hard work. He went above and beyond to help me out. I look forward to buying a few more vehicles from you.

Found perfect match for me. Used Corolla 25k miles. Excellent service by Schneider Joubert and staff. Total time at dealer 3 hours...drive away.

Diego Ochoa in sales was the absolute most pleasurable person to work with. He went above and beyond to take care of any issues I had, and even went out of his way to check up and make sure everything was resolved. The best customer service from beginning to end, and I would highly recommend working with him.

Don, Luis and Mo
Experienced the best costumer service you can imagine. Speaking from a person who is not very knowledgeable about vehicles. They were very patient and understanding about what I am looking for in a vehicle. If you are looking for a new or used vehicle. Please come see them. Wouldn’t regret it . Thanks Palm beach Toyota!

Ralph!!! You are the man. He made it possible for me to purchased my Lexus which I love so much. He was professionally, knowledgeable and most of all he me feel like family.
The price was right. They all were great!! Highly recommend. Thank you all for a wonderful experience. God bless

I live all the way in Fort Lauderdale and insist on coming here for any car services I have, I always receive excellent service coming here. Everyone is very nice and helpful but especially Claudius. He is the best salesman you can have. He does his best to get you what you want and at a decent price! Definitely recommend coming here.

Jeff Pogi has helped me to meet my expectations when purchasing my brand new Toyota Corolla hatchback. He went above and beyond my expectations with the deals, services, and being very supportive with all my requests such as the detailing, replacement of the panels, and he provided a full tank of gas after the service. He is understanding about the customer’s needs, he has a pleasant personalities, and he made sure that I am taking cared of properly and handling my new car with care. During the process of purchasing my new car, he was very patient with me. He took his time explaining things that I didn’t understand. Also, Jeff Pogi is very professional, friendly, and will do his very best to provide a highly satisfied of service. I highly recommend Jeff Pogi to be your future sales person when it comes to buying your next car. He is very knowledgeable about cars and very responsive to the communications. His 17 years of experience on selling cars with his extra ordinary knowledge about cars is very dependable and trusted. Also, today when I was at their service department to replace a two panels in my car, Anthony Ruiz was very pleasant to talk to. He attentively listened to my concerns. He made sure that my car was handled with care while it was in their hands for service. He went above and beyond my expectations as well during the service. He offered me to send me back home via Lyft at no cost on my end while my car was in service so I didn’t have to wait at their location; however, I substituted the offer to send me to the summit library so I can borrow a books while waiting for the service completed. He was pleasantly ordered a Lyft to picked me up from Congress Toyota and dropped me off to the summit library. Same manner as soon as the service was completed. I highly recommend Anthony Ruiz as your future service person. He is very professional, has a pleasant personality, and friendly demeanor. I thank you so much Palm Beach Toyota Congress location and the entire team for providing me an excellent service.

I have to say this is the Best experience I have ever had with a Car Dealer ship!! ED Osborne went above and Beyond for me and my Son. We live out of town in Gainesville FL. We found the car online the night before going down there yesterday. We Spoke to ED and he was prompt and courteous and sent everything we needed. We went down to Toyota of Palm Beach the next day. We had an issue with financing at local credit union. Spoke with Ed and he was like no problem we will handle here. I can't even express in this message how genuine ED's response was. Within one hour we had completed every thing and Me and my Son were on our way home to Gainesville. Thank You Again ED Osborne!!! You made Jordan's Day!! and you took all the stress off me with Purchasing this vehicle.
Thank All your staff They were the Best!!
Paul & Jordan T

Hello everyone!!! If you ever need to buy a car Toyota at palm beach is the place to do so. I went there on Monday the 19th of February. The experience was so incredible I was in disbelief.Ralph has to be one of the best people in the world. He went above and beyond for me. I cried so many times because of the way he cared. He gave me so many opportunities. My credit isn’t the best but he found a way. Because of him I will no longer pay an insane amount of money for Uber. He treated me like he knew me forever. I even asked him to adopt me. I was comfortable and felt all the ways he was helping me. That man is godsend. Honestly he deserves a raise. He deserves everything good in life. Ralph you are incredible and I will forever be grateful to you!!! I have a car because of you!!! And also I want to shout out Ed. He helped me so much!! You guys are awesome!! I am very proud to be a part of the Toyota family!!