Lexus of Palm Beach

Just a great experience. Warm people, they know their products. I worked with Horatio and not only does he know every specification of each model and year of the cars we spoke about, he was very down to earth on not 'selling me' but informing me with everything I needed to know to make the right decision. Horatio will become my go-to guy. Plus, the fact that they are part of the AutoNation group so, in this case, they own other Lexus dealerships). My mother bought her Cadillac there as well. She felt he is a 'consummate gentleman'!

Have bought cars from here. The maintenance service has been amazing. I love our sales guys. Thanks for Mike Simms, we went there to see him couple times. We were doing car shop for a bit at first but decided to loop back to Lexus. Mike was very nice and patient and so helpful. Our car arrived early so we couldn’t go get it, we were back and forth with the picking up time, due to that situation we had to work with Bobby to get our car that day. He was such a darling ❤. I asked him to do me a favor and put the red bow on my new car, so he did! Many many thanks to you. I was on the cloud. The financial department was quick and efficient. Everything went so smoothly. Love both of my Lexus so far. They have never give me any problem.

I had such an Outstanding experience thanks to our Excellent sales consultant Guy Bouchereau. I originally went there before to simply look around but this time Guy made my dreams come true! He was very patient, friendly, caring and knowledgeable. Guy goes above an beyond for his customers while taking his time to make you feel comfortable and explains things pressure free from the beginning to the end. I highly recommend him to anyone looking for a warm felt Outstanding buying experience.

Great service, greeted with a smile by my service Advisor Christopher. He reviews with me what needs to be done, never pressures me to do more than I can at that time. I can talk to him and feel comfortable. He checks in during the waiting period. The coffee bar is an added nice accommodation. Thanks Christopher!

First time buying a car from here. Came to pick up a new IS500. The process wasn’t too painful and everybody I interacted with in the dealership was friendly. I got a fair offer for my trade in, which went a long way with my impression of the dealership. I’ve been working with Bobby Amra for a while to get this specific car. He kept me up to date and was easily reachable and responsive. Marc Glassman in finance was very helpful at explaining everything to me and easy to work with. I’m excited about my new car and would definitely recommend this dealership to anybody.

I recently purchased an SUV from Lexus of Palm Beach. Darryl, our Sales Manager made the process smooth with his extensive knowledge and attentive approach. His expertise helped me make an informed decision, and his dedication to customer satisfaction was evident throughout. He’s contacted me several times after the purchase to see if I have any questions on the vehicle that he can clarify for me.

Walter in Finance was amazing. What is often a tedious task became quick and easy under his guidance. Walter's professionalism and clarity in explaining financial details made the entire experience stress-free.

Smoothest car buying process I’ve ever encountered. Highly recommend.

I rarely take the time to review an experience I've had however, the salesman experience I had was simply amazing. Ed was super patient and most diligent in explaining a few times all the various technical things I needed to know. Like most people, who could learn everything there was to know the first time around. We test drove a couple of models before deciding on what was the best choice for me. I have purchased many vehicles in my lifetime however this was absolutely the best experience I ever had. Thank you Ed and Lexus.

I recently purchased a car from Lexus of Palm Beach, and I couldn't be more pleased with the exceptional service and support I received. The staff went above and beyond to ensure a smooth and transparent buying process. They were knowledgeable, patient, and addressed all my concerns. The level of professionalism and genuine care for customer satisfaction set Lexus of Palm Beach apart. I highly recommend them to anyone in search of a positive car-buying/leasing experience. Thank you for making my purchase a delight.

Recently had my Lexus serviced at Palm Beach Lexus. The experience was amazing, from dropping off my car, obtaining my loaner, being updated and the pickup process. Special recognition to Anthony Gordilo, he went above and beyond to provide impeccable customer service. Would definitely recommend!

I had an awesome experience buying my 2021 Lexus 350! Alex was so kind and so helpful with the buying process. He help us with so much information about the car and all the cool gadgets that it has. He filled the gas tank to full, which was AWESOME lasted me two weeks lol AND THANK YOU ALEX. The dealership was cleaned. The staff were all welcome. They helped importantly with the best finance options and what worked best for our budget. Thank you to all

Brien's service gets 4 stars.
The company not so much. Since they sold to Auto Nation all the people and employees suffer. I wish Lexus would put in some money to hire more people and to provide better options for the clients. The employees such as Brien have to work 3 times as hard to make things right. They are very lucky to have Brien as the service manager.

Darryl Lewis was instrumental in helping me with my new Lexus! He was personable, funny, so helpful and truly cares about his customers making the right decision. His patience and guidance helped so much and I am very happy with my new car, he is truly the best! Thank you Darryl!! :))

Wow! What a fantastic experience this was all thanks to my salesman, Jarred Salvatierra! He was extremely patient and understanding of my needs. We we’re the last ones to leave the dealership that night, but he made sure I was 100% happy with my purchase. He over exceeded my expectations at Lexus of Palm Beach. So grateful for him & my new car!

My experience was very satisfying from start to finish.
Christopher was amazing and patient throughout the process and even used his time to pick me up to take me to the dealership for my vehicle purchase.
The communication during during the process was on point and the professionalism of everyone I came in contact with was outstanding.
In summary, I enjoyed my experience!

Mike from sales was top drawer the moment of the initial greeting to the drive off in my 2012 RX450h. He definitely made the whole experience all the more pleasant (and for me coming from years in the car business, that speaks volumes). Highly recommended for him and the dealership :)

This review is for Jesse. I don’t normally do reviews but I found Jesse to be extremely nice. One of the best people I worked with at Lexus. He spent time with me to explain everything about all the little extras I had coming to be. And what I should look forward to in the future when coming there to get my car repaired I found it, but Jesse was one in 1 million he didn’t rush me in and out, he treated me. He was important to the Lexus experience. And I found him to be one of the best people I’ve worked with since coming to have my car serviced there. I give him five stars.⭐ ⭐⭐⭐⭐

Jackson our salesman is wonderful and very informative. This is our 2nd vehicle purchase. THANK YOU JACKSON YOU ARE THE BEST!!!
As for the Lexus location West Palm Beach, its beautiful, equipped with phone charging ports and very welcoming, but if your purchasing a vehicle there should at least be snacks or beverages/coffee to give out or even purchase. After 4 - 6 hours waiting and nothing but water available is a little discouraging for such a high class establishment.
Thank you all who assisted on out purchase.
Naomi Rodriguez

I had a excellent experience with Lexus of Palm Beach. Ms. Lisa went above and beyond to provide remarkable service. Her knowledge, professionalism, and transparent communication were major factors in me doing business at this dealership. I was willing to drive from Miami to work with her. Thank you for the wonderful service!

James at the Service Center is honest, polite, kind, and doesn't try to sell you on things you don't need.
I appreciate how he handles business and cares for my vehicle. It's refreshing to work with James!

Starting from the Service Advisor to the sales team, they have made my experience exceptional. They are very professional
And courteous. Very attentive to your needs. The atmosphere is pretty nice and comfy. I highly recommend Lexus of Palm Beach.