Empire Roofing & Restoration

Juan Ramon and Tony Lopez were superb! After purchasing a home from this company, they were truly supportive and remain supportive beyond the 1-year anniversary purchase date! They have anticipated my needs and have led the effort of building and / or designing requested home improvement projects with perfection! High quality and excellent communication are hallmarks of this company. I have served on active duty for over 30 years and purchased many homes as I changed duty stations. This, by far, has been my best experience thanks to Juan and Tony!

Communication with Austin regarding the roofing project was honest, straightforward and his knowledge was very appreciated. Empire delivered as promised, and they didn’t nickel and dime over some issues that arose. Completed easily within the day, including a thorough cleanup of the site. Great job- thank you.

I will continue to recommend Empire Roofing & Restoration to anyone. They just remodeled my basement and it came out beautiful. They will start my daughter’s bathroom soon!!! I can’t wait to see the finish . Everyone involved has been courteous, friendly, and professional. They have a lot of talent to handle any job!!! Thanks Empire Roofing & Restoration!!!

Bathroom is complete and it’s beautiful! My daughter loves it!!

Let me start off by telling you how impressed I was with this company. I was so over whelmed with the damage and all the frustration from hurricane Ian. I had a couple contractors come out to give me an estimate but I just didn't have a comfortable feeling about them. Then I contacted Austin from Empire Roofing because of the things I read on Next Door. I was very impressed with Austin from the day I met him. He is very knowledgeable and he was able to answer all of our questions. Then came the day we got our new roof. The crew was very respectful of our property. They covered all the plants and even removed the small stone statues we had so they wouldn't get broken. When the job was complete they put everything back and cleaned up any nails that fell to the ground. Austin came by several times throughout the day and took drone photos of the progress and sent them to my phone. Oh and another very important thing, Austin dealt with my insurance adjuster the whole time. That was a huge help for me. I want to thank Austin and Empire Roofing for a job well done.

The team at Empire roofing and restoration is top notch! Everyone we spoke with from the owner Juan to the Sales Director Austin and more were so wonderful to work with. They are respectful, speedy, trustworthy, and reliable! I have recommended and will continue to recommend this team to anyone needing roofing! I honestly can’t believe how quick they were able to tarp ours and many neighbors roofs after the hurricane! So willing to help even with the smallest of repairs! We got lucky with this team for sure! And just like that my roof is like new again! Thank you all for your hard work during this crazy aftermath of Ian! Keep it up, we all appreciate you!!!!

Excellent experience! Empire Roofing & Restoration did an outstanding job on our house repairs and painting. The attention to detail, communication with customer, and quality of workmanship was impressive. Will definitely be using for all future home projects!

Austin and his crew did everything he promised would do to fix my roof. Everything was done professionally and in one day. Austin even came back on the following Saturday to do an extra help in removing an old satellite dish no longer needed on my roof. Little things like that was very impressive and showed me how this company values its customers. Empire Roofing is a company I will go to for my future roofing needs.

Ron and Tony were the best people I could hire for our project. We wanted a bar in our basement. Showed them a photo for inspiration and made it better than I could even imagine. Ron’s amazing eye for detail really made us even more pleased. They were friendly and always updated us on every step of the way! I always recommend Ron to everyone that I can and plan to use him in the future.

Was very helpful with some shingle issues on my newish home, educated me and told me to go back to my original contractor due to some install issues. What he told me helped me with the contractor and they gave me a discount . While he didn't actually do the work I would use him in the future based on how helpful he was.

Empire was called in to help with an unfortunate rain event that left our old house with water damage on and inside the walls. We used a paint crew for 3 weeks. They were courteous, quiet, and very respectful of furnishings in the house. Then we found some flooring damage and Empire brought in the flooring crew to replace a floor, or just a few boards, or restain areas to blend in so no one would notice there had been damage. Always polite, always in communication, and very accommodating to our own household schedule. Will use again.

Empire Roofing provided a very professional and excellent experience. From the initial estimate to the completion of my new roof, gutters and facia boards I can’t be more pleased and impressed how smooth the entire process has gone. I thank God for Tom and his extreme professionalism and guiding my wife and I through the entire process, thank you Tom! Picture perfect Job!!!!

Austin has been great to work with! He's helped us navigate 2 different repairs after trees fell on our house. We were so pleased with him and with Empire when we worked with them in 2020 that we called them again when a tree fell on our roof in January.

Austin prow did a fantastic job. They were on time and the roof looks great. He has excellent communication skills and delivered everything on time and as promised.i am very pleased and would highly recommend him and his crew. Thank you for the excellent service.

Empire Roofing has been nothing but a Solution for my storm roof Damage. Jarred assisted me with my insurance after failing miserably with another local roofing company. But, first failure aside I want to focus on the positive Empire can bring in a time of disaster, just of what i experienced. First, Empire Reps will do the fight for you with the Insurance company, to include being present when the insurance company comes to do their damage inspection. In addition, Empire Roofing, Jarred, educated me in my Insurance entitlements that facilitated me with a positive settlement from the insurance company.
The Crafmanship by Empire Roofing was foreman William Chavez, he sure did a knock out. The roof looks amazing. Tom, Empire Roofing supervisor, came on site after the work was done and conducted a walk around the house with me.
Everything from start to finish was awesome, please don't shop around for your roofing needs, don't even waste your time with the puffery of other companies. Empire Roofing showed me they are on your side. Even Mercedes, Empire Roofing receptionist, acted with urgency every time I called and needed to talk to someone.
I will include some pics so everyone can see the amazing work done By Empire Roofing!

New roof was installed due to issues from Hurricane Ian. Alton and his crew and office staff were terrific. They worked with me all the way dealing with a bank that keep asking for the same documents over and over. As soon as the money was released from the bank, they came and did my roof. The crew was pleasant, picked up everything after themselves. Worked with me so I could let the dogs out at regular intervals. Inspections were done timely and I'm just so happy the roof is done, but I have to say that the process was smooth and the people wonderful to work with. I would highly recommend Empire Roofing & Restoration.

We are delighted with the quality and efficiency of the installation of our new roof after the damage from Hurricane Florence in Raeford, NC. Mr. Tom Denicola was crucial in assisting with contacting the insurance company to get the correct information to replace our roof and other areas damaged. Even though he was working with other customers, Tom always made us feel like we were his number one priority. His crews were very skilled in their work and were respectful to our family and our home. We plan on using Empire Roofing and Restoration for other work on our house in the future. We highly recommend using Empire Roofing and Restoration for your storm damage and other repairs to your home. The new roof has also added value to our home, and makes it stand out.

Empire Roofing and Restoration saved the day! We contracted with a local Cape Coral, FL roofing company prior to hurricane Ian (including paying a large deposit) but they totally failed us after the storm. Our neighbor had an Empire Roofing sign in his yard so my husband decided to give them a call. What a great decision!

Alton came to our house within days, listened to the horror story we had just gone through with the other company, and came back with a reasonable price and timeline. He was very responsive, respectful, and overall great to work with.

Our new roof got installed in mid-January 2023 and it looks really good. Crew had it done in two days! Our neighbors are waiting months for their roofs, so we are very blessed to be able to close this chapter of our post Ian saga.

Thank you Empire Roofing!!!

Empire Roofing and Restoration did all the repairs for our house after Hurricane Florence. This company is great, and working with them was a pleasure. Tom Denicola and his crew did an amazing job. The company supports the troops and gave us the best quality of service and professionalism. They worked on our roof instalation, and Manuel and his crew did all the internal water damage repairs and the painting. Hands down I recommend these gentlemen and this company. Thank you for all the wonderful work you did!

Empire is a great company! I live in South Florida and had a new roof installed after Hurricane Ian. It was a breeze to deal with this company from start to finish. The roofers were beasts! Worked early morning to dark and never stopped. My new roof looks great and neighbors commented on how efficient the install was. I worked directly with Connor who was always available for a question or an update. Excellent customer communication experience with Connor. I highly recommend Empire Roofing!!

Empire Roofing and Restoration responded rapidly with excellent customer service to complete furnace vent repairs on our roof with very short notice and quality completion. The crews were responsive and friendly.

Austin was our go-to point of contact, providing excellent customer service and coordination of the inspection and delivery of rapid services with a quality control check after completion. He has been knowledgeable, professional, and communicates rapidly. Lisa provided excellent service on the paperwork and scheduling side.

I have been working with over 10 contractors in the past two years to complete work on our home. Empire has been, by far, the most responsive and professional - what a breath of fresh air compared to my other experiences! We will definitely use Empire Roofing and Restoration for future services if we need them.

Thank you, Empire, for the great work!