Shoe Dept. Encore

I came to the Hanes Mall Shoe Dept. to look for a comfortable shoe for work because I’m on my feet quite a bit. I have to commend the sales associate who helped me. Netta was so patient. She brought me several styles and after several tries I was able to settle on a Sketcher that was super comfortable! Thanks so much for your patience Netta! You made my shopping experience so much better!!

Amazing store. Affordable too. This store has a huge selection for everyone in your family. I needed new tennis shoes, and they had several styles in several different brands.

They always have great deals, but sometimes it is hard to find you size

If I could rate this place a 10, I would! We went in to buy shoes for my son, and Taylor helped us so much giving us tips on what shoes would be good for him. He helped my daughter the same way, he spent time with her finding the shoes that are the perfect fit for her foot. She had originally picked up a wide pair of shoes but also had a wide ankle she didn't need, he recommended her another pair and they are perfect. I went the next day because of his excellent customer service and knowledge, and he brought me 5-6 pairs of shoes based on my foot size, arch, step, etc. I love my new shoes, I know some people would think it's just a pair of shoes, but after being in pain and misery for so long, my new pair are like walking on air. He brought the inserts to go inside to make them even better. I highly recommend Taylor and I will recommend Shoe Dept to everybody! Thank you!

I went in trying to find a pair of shoes that could fit my inserts I have to wear. Myles/Miles was the associate that helped me today and he was great! Very helpful and helped me try on a lot of shoes to see what would work best for my insert. This employee should be recognized for his awesome customer services skills.

I love this store. They have the lowest prices and best sales in the area. The aisles are wide, and such a great selection. The staff is so friendly and the store is so inviting. No matter what my shoes needs are, I can always find what I am looking for.

Wonderful place to get shoes for the whole family. Went in to get some comfortable shoes for work and the staff was amazing and very helpful. Everyone was super nice from walking in to checking out. I love this store and will most definitely be back!

The variety of shoes is wonderful!! I find what I need everytime I go! Whether for myself, my husband or my kids (from teens to toddlers size) the staff is always friendly and helpful! Love this place.

Well been about a week & I keep forgetting to leave my review on here 😅. Would like to say thanks to one employee help me and very kind too Colton I believe he said he name is but great boots thanks again man...

They have amazing shoes and awesome prices! Thank you to Shakel for being a wonderful, kind helper and employee. God bless you abundantly.

This place offers great value for shoes... no frills just find what you want and cash out. Quick in and out.

I just have one question we are going there today I wanted to see if you could fix some of my shoes

Great staff! GIANT store!! And even better prices!! Always feel welcomed and always finding something to spend money on!! Highly recommend!

Huge selection, wide range of prices, large clearance section. Lots of hard to find large sizes. Made back to school shopping easy. Staff was very helpful.

Great selection of shoes. Great prices. The staff isn't very helpful though

Love this place! They have a huge selection, and the employees are always helpful. The one and only place I’ll go for shoes!

Large selection of shoes for the whole family. Friendly staff & great prices. I would drive back an hour shop here.

A ton of shoes and brands to pick from. Found not only 1 but 2 pairs of great shoes for my 8th grade graduation. Definetly 5 out of 5 stars.

Colton was excellent and enjoys his job, it shows !!! Extremely helpful and even suggested items to care for shoes. A++

They are very nice they help you get what you need and will call other store to check if they have the shoe you are wanting or order them for you