UScellular Authorized Agent - Wireless Xpress

Autumn and Roxanne are outstanding employees! I walked in to switch providers from Verizon where I was paying over $300 a month (including payment plans on phones, watches and I also had internet through them) and was able to get two lines on their unlimited plan and two brand new iPhones for around $150 a month including the protection plans. That’s a win in itself but being helped by Autumn and Roxanne made it a wonderful experience. They are both extremely knowledgeable and kind. Autumn was the one that helped me directly and we had a running conversation as these things usually take a while and I could just tell that she was a great person! If you are a US Cellular customer and ever need assistance, please go see one of these ladies at the US Cellular on Wayne Memorial! Or if you’re looking to switch providers, please consider US Cellular!

Mrs. Roxanne, Autumn, and the Guy (Works on Mondays) provided the BEST service that anybody could offer! Never do my business anywhere else, but at this location.....Legendary Service at its best!! My family and I have always come to this location for any questions or concerns these past 5-6 years, and have had always had the AWESOME Mrs. Roxanne to assist us!! She knows what she is talking about when making a decision on what kind of phone to upgrade to, and does not try to swindle you! The Guy that works on Mondays did an amazing job setting up my phone, and what was weird was...he did it the exact way I would have set mine up. I was very pleased on how easy he made it, and he assisted other customers while waiting for the old phone to transfer to the new phone! Autumn is always willing to assist me when coming in, and does the best she can in assisting customers who are not understanding why their phone is not doing what they are wanting it to do. Other US Cellulars that I've been to have treated me like I'm trying to either steal displays, or they look like they sucked a lot of lemons....where here, they don't do that! They never act like I am bothering them, for their service and willingness to help people is my definition of Good Business!!

BEST LOCATION EVER!!!

Best us cellular around better customer service and they actually wanna help you and are nice and fast to help

I can't speak for any other agents but I went with my 80 yr old Dad to figure some things out in his phone that were aggravating him. Roxanne at this location was very helpful and friendly not to mention patient with an aggravated elderly man. Thank you so much Roxanne.

Lupe' was an exemplary technician. She solved my issue immediately, and courteously. Very pleased with the assistance that I received

Service is GREAT and the Staff is very helpful

Great always!

Usually not to busy. So quick in and out. Great agent location for US cell. Friendliest rep's.