JCPenney

Store was well stocked with things for Christmas. Also some things were on sale which is always good news.

Had shirts that fit my husband. I had to made 3 trips back and forward but the staff was sooo friendly and helpful. After 2xs some people might would be harsh not this staff. They all got a 5 star for service. So, thanks for a awesome day shopping JCPenny's!

Tamika. We're very helpful to me today.she were very polite..

Sabrina in Fine Jewelry is the best. I had a repair in 2021 In which she sent off for me. Fast forward to now, she went above and beyond to assist after Durham employees failed to answer the phone and place the order correctly. If you have Fine Jewelry needs, go to this location!

Such helpful staff and they are so friendly!!

First time shopping since the Pandemic in over 8 months. Find some items i was looking for and some good deals. I don't particularity don't like the buy one and get one free. Store was very clean and protocol was in place. The dressing room floor was a little slippery for some reason. Sales associates were very friendly and helpful. Overall I had a very good shopping experience.

I’ve said it once and I will say it every time. GO. SEE. ERMA. at the jcp salon. I can not say enough good things about her. If you are like me and have always struggled to find a good stylist and just do it on your own this is your sign to stop because Erma is A.M.A.Z.I.N.G! This was my second time back with her and I had just as much of a good time talking to her and having her do my hair as the first time. She takes very good care of her clients not only your hair but when you sit in her chair you will definitely not be bored she has such a kind, genuine personality and so funny! I left with beautiful silky soft hair and an beautiful reverse balayage. I have naturally curly hair and to see how shiny and sleek she got it was awesome. I will continue to go back to her and I recommend anyone who sees this and needs a stylist or even just a service to book with her! THANK YOU ERMA!!!

This particular JCP is clean and nicely organized. I like how the staff always seem to know what they are doing. They are helpful in most situations customers may have. Very easy to pick up online orders. Just go to the first register you see and they will verify and retrieve your items. No need to look for a customer service desk.

Great holiday deals. It has been awhile since I've been to a JCPenny. The atiee was stock and staff was helpful. I was able to get some holiday shopping done.

Great selection of dresses today. Found 5 I liked for myself. Had to narrow it down to 2. And then 1 for my daughter. Many of the fitting rooms were closed today but I did finally find one open.

One of my favorite stores in the mall I am never disappointed at JCPenny. Staff and employees are nice and willing to help you and find what you need.😊❤

Great jewelry counter a employees

My experience in JCPenney was absolutely fantastic!! Our cashier Amber, by the main entrance, was wonderful and has an extremely professional, courteous and friendly attitude. Go check it out!!

One of my absolute favorite stores in the world! Always have wonderful sales and can always save a ton of money and get something very high quality and nice from this store

Great sales and service. One of my items rang up wrong but I was able to return and get the sale price b4 I even left the store. Miranda, I think , was so sweet, smart and kind.

Experience was great. My you one is graduating from 8th grade and needed a jacket to cover the dress up because it is sleeveless. She found another dress and jacket that she liked too

Went in to JC PENNEY, in Goldsboro, "just to look around" & get some exercise. Got the exercise, but didn't just look. They had some great sales on almost everything! Well...I Saved $113.03 ! I'll just leave it at that!

Tanashia was superb at helping us. She got the rebate forms for us, searched an item online and at the warehouse and got a Black Friday item that we thought was sold out. Bravo!

They have great sales and the clothes are very cute. But, you have to be patient and look around for the good stuff.

Love it. The deals are great. Love seeing how much I saved circled on my receipt. Then Sephora right there inside JCPENNEY. WOW just WOW