Walgreens

Great 1st time experience with Walgreens Pharmacy in Martinsburg. Alicia is AMAZING! It was very busy and she had everything flowing smoothly. She assisted me both on the phone and then in-person, making it so easy by informing me what I needed to do, what the doctor needed to do, etc. I am so impressed with how quick and efficient this pharmacy handled everything, especially in what felt like a stressful situation. I really appreciate Alicia and the pharmacists for their quality service. If I were local, I would definitely go back.

I am writing this review for the photo department. I have only ever had positive experiences at this location.

Most recently, Bobbie called to inform me that she wanted me to check out my prints before she proceeded as they looked strange on the paper I picked. I was ordering 100+ Christmas cards, so this was a pretty expensive purchase. I have never had anyone at another Walgreen's location do this for me.

Bobbie worked with me via phone for an hour to get the problem resolved and was so kind! I really appreciate her going the extra mile to make sure I was happy with the end result. 10/10 experience. Will only print pics or do photo projects at this location!

The pharmacy and retail staff are above and beyond polite. I have had some bad interactions at CVS recently but I have never had a bad experience with this Walgreens. The coupons are much better here along with the cashiers.

This pharmacy are trying their best in both departments (pharmacy and store). I was very impressed with how well the employees did on trying their best being very short staffed sadly. They are kind, caring, understanding, and patient. For the Karen's out there, remember, this is a hard time for a lot of businesses (especially from the virus) do to short staff and shortage of cash change. Please be kind and respectful to everyone who work so hard and try their best to serve you in every business. Please be respectful to people who want to work and serve you. No wonder people quit so much in businesses. Employees do not want to deal with the people like who are yelling, being mean, rude and not understanding. Businesses deserve to be respected (unless the employee was an a hole, then that's understandable) and everyone deserves to be treated with kindness equally.

This pharmacy is so inconsistent. It seems like they mess with people meds alot and should be better organized and stocked. For instance I take a medicine that I require around the clock. I've been taking it for awhile now and its the same drama each month I get it filled. They try to run it through my insurance as a generic and yet they know my insurance requires and only pays for name brand. So I'm due today for my refill as I again require this medicine around the clock. Granted theyve had this script since the 12th...were well prepared and still screwed up leaving me without proper medicine through the week end. Because they now have to order the name brand since they don't have it in stock...they never do. Each month is anxiety inducing for me not knowing if this pharmacy will be adequate enough to take the right steps...order when they get the script and they always have a few days in advance. Now I have to go without since they don't get delivery's on the weekend I have to wait until Monday. They shouldn't be screwing with people life like this. Its not fair or right. This whole system isn't working for patients. And each time I call I get a different person and this week when I called I had one of the pharmacy techs actually yell at me and refuse to transfer me to the pharmacist.

I'm leaving a 5star just for the one pharmacy tech. I just had knee surgery and it's been hell dealing with worker comp and trying to get my 3 prescriptions filled. ALICIA (SP?) Has really been going above and beyond helping me. Like she has taken helping me get my prescriptions and notifying me to the max. She has been amazing. It has been over 24hr since my surgery and she has diligent on making sure I get these prescriptions and dealing with keyscripts and my workers comp case manager. In times like this right now, when business are eager for employees and businesses are so short staffed, this woman is essential. I thank her so much for helping me! Thank you ALICIA. I appreciate you.

Shop here often. The staff welcome you right from the door. On my last visit I had difficulty finding a product only to find you have to order it from their website, the man helping me which I think was the store manager was so helpful. He informed me if I ordered it and shipped it to the store there are no shipping cost. Awesome! So, I ordered it and it was in the store 3 days later ready for me to pick it up.

Excellent store with free handicap parking and entrance with all medical supplies you need for your healthy needs. They carry candies, snacks, foods and many miscellaneous items of need. They also have indoor and drive through prescriptions pickup. Drive through window is open 24/7.

I switched here after dealing with Walmart being out of my medication several times. I've always been treated very well and they always have my medications in stock.

I get all my medications for my family here and even hard to find items. They are great..

The pharmacy is usually packed, but the staff is polite and obviously trying their best.

Almost every one in this Walgreens is really pleasant

Michelle was amazing and went above and beyond!

I love walgreens.

Great pharmacy.