SureStay Plus By Best Western Morgantown

Great experience from the time we checked in with Autumn at the front desk. Rooms were very clean with everything that was needed. The property is maintained very well and staff was friendly. Will definitely come back here next time we're working in town.

Since I have been coming here working with my company it has always been a great experience for months the staff is nice and are amazing to help with whatever that you need and they always carry a smile and and are such great people very informational with the area and helps with directions anyway they can breakfast is amazing the rooms are awesome and I have never had a problem out of the whole time I have been here I do not know why they have this as a 2 ⭐⭐hotel but with my personal opinion it should be 4 ⭐⭐⭐⭐!!! I will keep coming here years to come always a great experience at the sure stay thank all the staff for always being positive and providing a enjoyable stay and experience you guys are amazing 💯 I love this Morgantown area and hotel!

This hotel is very clean and has some very helpful and friendly staff. They made our last minute visit very comfortable.

We have utilized the SureStay Plus in Morgantown for work events two years in a row now. Harley, at the front desk, has been a dream to work with. Our employees are required to stay down there the entire weekend and had requested rooms with a microwave. Harley went above and beyond to accommodate our employees not only for that one stay, but for every stay after that as well. We really appreciate the kindness and hospitality Harley and the rest of the staff has shown to our employees.

We never actually stayed here. We had booked with another hotel that used to be at this address and to make a long story short we had screwed up.We went to the front desk to try and figure out where the hotel we booked at was.I had actually booked for a different night so we had no room.....anywhere. The young lady ( Autumn) went out of her way to phone the hotel i thought I had booked with properly to make sure I wasn't billed and phoned all over to find us a room.We were so grateful. There was no gain to be had by this hotel or this young
lady.This is customer service at it's best. Thank you Autumn. Because of you these two weary confused travelers got a good night's sleep and a wonderful experience.

Small, but neat room, nice and clean common areas, friendly staff. It is close to a plaza with various dining options and about 12 minutes away from the Evansdale campus of WVU. After Best Western closing in Star City, this is the closest location with reasonable price we found in the area, offering full breakfast.

We were in a roadtrip from Niagara Falls to Ft Lauderdale and stayed here on our second night. It was very late (almost 11pm) and we had been driving in the middle of a small snowstorm.
When I entered the lobby, the lady at the front desk was really nice and offered us a low rate to prevent us from walking out.
She also provided us with a small complimentary sanitizing kit, in addition to assuring us that the room had been thoroughly sanitized.
The room was very clean, the 2 double beds were great accomodation (no king beds were available at the moment) and we slept very well.
The next day when we went downstairs to check out, the lady at the desk offered us a variety of breakfast items (cereal bars, fruit, muffin etc ) available as a "grab and go"

We would definitely stay here again.
Happy Holiday to all!!!!

Carla was fantastic. She checked us in at midnight, then ended up cleaning our room the next day. We had issues with shower pressure and she got us in a new room in less than 2min. She was really great

This is by far the best Hotel I have ever stayed at. The staff was great!!! Rooms were great, clean, and it felt like home away from home. I wanna thank all the staff for their hospitality and all their help!!!

For a "2-star hotel," this place was incredible. It was clean, the coffee wasn't terrible, and the customer service was on point. For the price, this one is really hard to beat. I'll definitely be staying here again next time I'm in the area.

Everyone was super friendly and helpful.. I had a short stay in between leases they are pet friendly which was a must. Very clean, comfortable bedding and the price can’t be beat.

Great staff very accommodating good breakfast Great location close to Morgantown mall and great food 👌

The people are so nice. My daughters and I had to stay here while my husband was in the hospital. It was very clean, comfortable and friendly.

Nice hotel for our 3 night stay. Handled all of our requests with ease.

Good rooms in a quiet area, but very close to restaurants and shopping. The only real downfall is there is not laundry on site.

Facility is exceptional great hospitality cleanliness and accessibility is amazing

Harley and mark. Had excellent customer service. It was a pleasure being there. House keeping lady was excellent.

Rooms were good with breakfast sandwiches on request!

Great value for the price

Its a nice and clean place and the staff was very nice