Famous Footwear

Great place for name branded sneakers/boots, especially for those that are collectors/resellers, to add to their list. Not too sure if this location/stores carries orthopedic sneakers outside of types of shoe brand NB (new balance). I love this style of retail where the customer doesn’t get bombarded with “sometimes” annoying salespeople trying to upsell certain brands. I like the fact that you can go into the area, sit and try on some pairs w/o any fuss. This is coming from a person that has worked in retail for over 20+ years. It’s been a minute since I’ve gone to this store/company, but I get really annoyed with places like footlocker. I always feel like the establishment doesn’t teach proper etiquette when it comes to servicing customers. I’m the type of person, if I need anything, I’ll come to you. Hopefully one day retail will change their ways on how to approach/sell to the public. After Covid hit, it seems that the new wave/ways of selling associates has changed, some sales people are down right rude/arrogant. If I walk into place, and I feel “they’re” pushing (upselling) products outside of the one thing you came there for, I’ll literally put the product down, and leave…..especially when you/I know the brand/item you’re looking for. The rule I was taught, is once eye contact is engage, you ask open ended questions, or compliment something. For instance, my intro isn’t just, “hi how are you today”, instead I would compliment the customer with, “I like the the color shirt you’re wearing.” When you ask those types of questions (PAY ATTENTION RETAIL SALESPEOPLE). Be kind/be genuine/be yourself, and not to get too ahead of yourself when you’re selling products, remember you’re not only selling the brands in the business, but you’re selling yourself……everything else will follow. If you’re lucky, that one customer will only come to you for purchasing.

The manager on duty, Leah, was incredibly helpful and kind. I will be returning.

Very clean store and great service 👍

Used to be a great place to shop. Lately the help is awful. They are so afraid of getting covid, they won't help anyone and they stay at the cash register. Shelves are never stocked. Just need new employees that want to work. Some of us need shoes so we can work. Very disappointing!

This place has your shoe size for a woman, and a man. I wear a size 11 in women because I am a woman...lol but there was no 11 left went over to the men size same shoe found the right size that would fit. Very friendly in the store with helping you. Would go back again!

Loved the huge selection!

I really appreciate it being able to walk around and test out the shoes on my own terms. I also appreciated that I was able to split payment at the register as work was paying a portion of it for me. This allowed me to still get the buy one get one.

Great place for shoe shopping. Good prices, lots of choices. Always check clearance for good deals. Store people always greet you but you need to look for them if you have a question. Always neat and organized

The lady working was very friendly and helpful

Excellent and courteous service today. Returned shoes I bought online and exchanged them without difficulty. I don't think I will order online again as it would be better to try them on in store.

Had what i was looking for & more.
Went in looking for 1 pair found 2.
Bought them both. Nice service too.

So glad I stopped by and found a great pair of shoes in my size 👟👞The competition just didn't get the job done for me🥾

Best place too get shoes for hip teens and children and especially woman. I would recommend this store to lots of family and friends so that they would have great shoes.

My daughter was looking for some Crocs and found them here. They had nice selection especially the Crocs with the lining. 😊

It is clean, we organized and has birkenstock's at great prices and a great selection.

My favorite place to shop for shoes, they also have a decent size clearance section.

I await delivery of a pair of shoes. We shall see.

Juice people great prices

A great place to pick up shoes and other things

Found my grandson 2 pair of shoes... success!