Penn Funeral Home

2020 was so devastating to us all. My best friend and husband for 30 years left me. It was THE MOST traumatizing experience I ever had. Traumatizing due to no one understanding Covid. not being able to sit and hold your loved one hands while they are transitioning. No family to come by and console you because of Quarantining.
Penn-Orr Funeral Home gave me some peace. They did everything they promised plus more considering we're in the early stages of Covid. Their concern and kindness were just what I needed. I was lost, confused, devastated, overwhelmed, and just didn't have the strength or mind set to do what needed to be done.

Over the years we have multiple services at pen funeral home and they did a magnificent job I highly recommend this business

Highly recommended.

The staff was friendly and professional. They did an excellent job preparing my loved one and the service was wonderful.

I LOST MY WIFE AFTER A LONG ILLNESS.....MY PERSONAL EXPERIENCE WITH JAMES PENN WAS OF VERY PROFESSIONAL AND EXPLAINING THE FUNERAL WITH DIGNITY AND COMPASSION.
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Very Pleasantly Pleased.. <3
2004, 2008, and 2009, twice in 2018.

Excellent...

So many Family and Friends who have past on. They are very Helpful and friendly staff. Beautiful Facilities. Check it out. Thanks again for all the Support..💗👀🙋

First time going i hope it is nice.

They kept saying they were in a time schedule. Don't rush a grieving family

Definitely a -10 rating, but it wouldn't let me continue with my review without choosing a star. Extremely poor experience with this funeral home. Very unprofessional and rude. Lied to us many times as to when they were mailed, then lied to the post office when shipping remains and told them it was shoes.....yes, shoes! They did not send them express mail or have the label 139 on the box which indicated that it was human remains (both of which are required). We were charged $50 for shipping; however, they paid only $18.50 due to not shipping the way that is required by law. I would not recommend using this funeral home at all. I was actually hung up on when I told them they would be getting a poor review due to the way we have been treated. We have left several messages and emails trying to get answers from them with no response. The funeral director will not even talk to us regarding our concerns. Being from out of state, our hands were kind of tied during a very difficult time. Definitely wish we would have done more research regarding this funeral home prior to choosing them to take care of our loved one when he passed.

I advise anyone when it comes to your loved one last and final wishes because they are unprofessional and the funeral director is very rude and disrespectful and has a lack of empathy for the grieving family!!

If 0 stars were possible they would get it. Rude and uncooperative on even the simplest level. One man forgot his name was rude to almost everyone and had everyone wanting to say something but didn’t to keep the peace. If you cannot handle constantly being understanding and gentle this should not be your profession. Walmart is hiring, a lot of places are this is the final step in saying goodbye to loved ones and you play a huge part.

No empathy for families. Horrible service. And bad communication