The Home Depot

Home Depot in Houghton Lake is the BEST. I’m extremely hesitant to even let people know because I don’t want to share their expertise. They’re so fortunate to have Theresa, Jen and Joshua as employees. These people have been instrumental in helping me remodel our bathrooms. Give them raises!!

Great timing at Home Depot picked up over 250 ft of board wood for under $50. Excellent for making my Michigan Adirondack chairs.

I would like to acknowledge a few of your best staff that went above & beyond their duties. They always maintained professionalism, courtesy, respect and patience (God bless!) Randolph (Randy) (Dept. Doors & Windows) Thanks so much for all of your time, expertise & willingness to help me out with everything from doors to decking & paint! Thanks to the guys in Pro Service Dept Vince & Bruce Foster. Bruce just dropped off two 20 footers of Trex saving me a nasty delivery fee with his own truck! Such a helpful great guy that has seen me at the counter too many times to count....and Vince...he too has always been helpful answering all my questions. You ALL have the patience of a saint!

Its been pretty tough trying to get my home back to snuff since the loss of my husband. These gentlemen were knowledgeable and kept me informed about my ordered products and even though my patience ran short because of a lengthy backorder, they were level-headed and patient with me.

Thanks again, from the bottom of my heart, to Randy, Bruce & Vince. You guys put a smile back in my heart ❤!

Management, you are so lucky to have these men work on your staff and as a customer its been a pleasure working with them.

Sincerely,

Katherine Reynolds

Normally I see no reason to review a big box chain, but this store in particular deserves it. For the staff. Holiday weekend, very busy, and I had employees regularly ask me if I was finding everything ok, and when I did ask for help Mark was more than helpful, grabbed a cart and loaded up the patio set I wanted while I grabbed the rest of my items, then Chris was in line with me at the register ready to help me load up. This is not the norm in customer service anymore and it was very refreshing to have happy helpful polite staff even on I'm sure one of their busiest weekends of the year.

A great place for all your do it yourself needs and there's plenty of stock on hand.... excellent DYI stop. They had everything I needed to start & finish my vinyl rail install at our local Mt. Pleasant MI store.

Ordered online with in store pick up. It went very quickly and the cart retriever helped me load everything in my truck.

I Needed re-bar for an art project and bought exactly what I needed. I also needed 1/2" conduit to fit over the re-bar which was cut in half by a helpful employee so it would fit in my car.. My challenge was when I was at the checkout and a lovely, polite girl took me out of line over to self checkout and helped me. The pic shows the re-bar, conduit, and my artwork. Thank you Houghton Lake Home Depot!

Michelle at the self checkout saved my camping trip. It was my first time buying a 20 lb propane tank. She made sure to check in with me and let me know that the one I had grabbed was empty and if that was what I needed. It most definitely was not! She returned the empty one and sold me a full one, easy like Sunday morning. Thanks Michelle!

Houghton lake Home Depot has the best staff of all the Home Depots I have used across Michigan Very helpful and friendly. Dont be afraid to ask for help they will not judge you only give advise and insite. I give them 5 stars. They also have a few products that most Depots dont stock

I would like to give a 5 star to theresa for going above and beyond with the help of a tool I have spent a stupid amount of time looking for and with no luck for the tool. But 100% effort for me and the continued work to look for it. Thank you for your time.

This is one of the only Home Depot stores I can actually tolerate. The people who work at this Home Depot are so friendly and knowledgeable. Every time I come in for a project and ask a question, they don't just answer my question, they ask probing questions to make sure what I'm coming in for is actually what I need. Far superior to any other Home Depot I shop at.

Houghton Lake Home Depot staff is amazing!!!! They were beyond helpful!!!!

This is one of the larger stores with better stock.

David in the Kitchen/Bathroom area has helped us three times. He is very kind and professional. He has made all of our trips there a pleasant experience.

Everything I was looking for! They are so helpful to find what you and answering my questions

Awesome staff and decent prices on the wood I need

Never very crowded so you're in and out. Love the self checkout. No human contact necessary. Once bought a dryer fitting and had to return for another part and not only did the manager send someone to fetch the part but offered me a soda while i was waiting. When the employee returned with the item the manager said "sorry sir that you had to return the part is on Home Depot". Now that's service

My husband and I stopped in the Houghton Lake store to do a visual and price comparison on a couple of items. While there we stopped by customer service for help joining the military discount program. Jennifer was at the counter and she was fantastic! She had us set up a d logged on in no time. KUDOs!

Back home around the flint area the employees are useless. However this store is awesome! Mike saved my butt and put my plumbing puzzle together for me! Thanks Mike!

Good people work here. Mark in tools is the best hands down! He knows his tool products very well and is eager to help you.