Maple Grove BP

Was great experience for me. Had some tire issues and they fit me into their tight schedule that day and replaced my tires. The guys were great and upfront and honest about the issues I was dealing with. Never felt pressured for anything. I would definitely go back if anything was needed for my vehicle. This was my second time here for tire issues in a lil over a year. The first was a very cold winter morning and all of my tires had low pressure. So I stopped there because I remembered they had an air hose outside the shop. Come to find out the air was removed years prior. I was trying to get my kids to school and they were packed again with work and took the time out of their work schedule to get me aired up and back in the road without hesitation. They’d guys are great and I appreciate the work they do. Highly recommend! Thanks!!!

Made an appointment for my 16 year old to have his oil changed and tires rotated and they treated him very well. In fact, my 16 year-old said he was a very nice person which he doesn’t say often. 😆

Very great business and super welcoming staff. I located them through a DuckDuckDuckGo search. I am definitely not a man of means and work very hard for every dollar I earn and pinch every penny that I spend. During this extremely cold weather, the windshield in my car was no longer remaining clear and was frosting. Oh my goodness, this was such a dangerous situation as I was desperately trying to get my child to the pediatric ophthalmologist for treatment of her degenerative optic nerve disease. I could not help but be stymied by the irony of her vision problems and me not being able to see out the windshield.

I pulled into the Maple Grove Automotive BP and was promptly greeted by the courteous man at the counter. What a gem of a man, so pleasant and so understanding. I explained my plight and was promptly and directly introduced to the mechanic, Robert. Robert took the time to listen to the problem I was experiencing and asked to look a my car. He quickly and efficiently diagnosed the problem to the blend door actuator. Who even knew that was a thing, right? Anyway, Robert reassured me that the fix would take some time as he needed to really get into the depth of the dash in the car. I authorized the repair and Robert quickly to control of the repairs. Once the repairs were complete, I was contacted and told that my car was ready. What a blessing!

When I picked up my car, there was no extra drama of anyone trying to sell me additional products or services – honestly I probably would have purchased some! Before taking payment, I was counseled on the work completed and Robert demonstrated to me that the problem was fixed. Further, he reassured me that the car would be warm and safe for me to continue taking my daughter to her eye appointments. Then I was presented with the bill which I gladly paid. I feel that cost of the repair was fair and reasonable. I found Robert on my way out and hugged him. He treated me with kindness and grace.

I would definitely recommend the Maple Grove Automotive BP to anyone since they are the top auto repair shop in the city!

I really like taking my cars here for service. Tim and the crew are super friendly and do great work. When unexpected issues pop up, they are great about getting us in ASAP. I also appreciate the transparency about the cost, work being done, upcoming maintenance, etc. As a bonus for parents coming in with kids, there's a small table to hang out but also a park within walking distance. Would definitely recommend!

I was having trouble with my Subaru Impreza mysteriously losing coolant. No visible leak that I could find. A family member recommended Maple Grove BP after my local dealership couldn’t figure out my problem. So I made an appointment to get it diagnosed and hopefully fixed. I explained my dilemma to their mechanic Robert. He was awesome! Very knowledgeable and totally patient with me. Robert explained the whole diagnostic procedure very professionally and very easy to understand! In the end he found the issue and repaired my Subaru at a decent fair price! And it’s been perfect ever since. I would highly recommend Maple Grove BP and would definitely trust Robert to work all of my family vehicles! Thank you!

I've been taking my family vehicles to this BP for a long time. Service has always been stellar. Ask for Robert. He has taken very good care of me and is straight up with what is going on, what needs fixing, and why. He's fixed warranty covered problems even the dealership couldn't figure out. He even took care of the warranty end of it. Couldn't be happier with his work. Prices are always fair, work finished in a timely manner, and done right.

I have worked with this BP auto repair shop over the years and have been extremely impressed with their service. It seems like each car I purchase always has an issue. They have provided me with quick, friendly, and professional service over the years. I will continue to bring my vehicles here for all needed services. Very honest organization as well. Highly recommend.

Fast amazing service. They do not try to upsell. Honest and trustworthy

Tim was amazing really honest about the vehicle status and recommendations

If you need a trusted mechanic that is very knowledgeable, professional, and trustworthy. Go see Rob at Maple Grove BP. I’ve been seeing Rob for many years. From a simple oil change to major repairs. He has been my go to mechanic and I will continue to bring all my vehicles to Rob.

Love the experience of the mechanics at BP. Always a clear answer on what the issues are and what needs to be done. I found Robert to be the guy that I’ve known and trusted. Always upfront and honest, he will tell you what needs attention in the future and what needs immediate attention. I’ve always wanted a mechanic that I can refer my friends to. Robert is that guy!

The service received was timely, accurate and friendly! A great experience again!

I have nothing but good things to say about the service department. Both Tim and Rob are upstanding gentlemen. Service is always done quickly and professionally. I would highly recommend this place if your car needs work.

Been customers of Maple Grove BP A long time, maintenance of two 2011 cars
Excellent work....dealt with many issues, sometimes expensive have always felt staff
Are skilled and competent.

Have taken my cars here many times and always have been treated fairly. Have found the manager, Dan, to be pleasant and honest. Repairs done in a timely manner at a economical price. Always willing to make things right. Highly recommend this place and I will continue to patronize them.

I just had my oil changed at Maple Grove BP and I will defiantly be going back! Dan is very friendly and super knowledgeable. He even gave me a discount on my windshield wipers. Illeya is the mechanic and he was really fast. Amy who works up front was also super friendly. The whole experience was great and totally worth it! I highly recommend this place for all mechanic work needed on your car.

I always have a great experience at BP Maple Grove. The staff is friendly and several times have suggested service that saved me money. Highly recommend to use them for your vehicle service needs!

For nearly 11 years I have lived in MN, this is by far the best car shop I have ever gotten car repair services from. I took my car in for brake repairs then I met Dan, the General Manager, he made sure my car was going to get fixed with my budget. He was very professional with emphasis on my safety and making sure services are done right. They also did an oil change and a ticket to get a car wash. They also called me back a few days later to make sure everything was ok.
I would definitely recommend. The best customer service experience!!

We transitioned to having all of our vehicle oil changes and repairs done at the Maple Grove BP after reviewing service center reviews throughout the northern metro. We selected this location based on the positive reviews and can sincerely concur with others who were satisfied. When you call them for support or to schedule an appointment, you will talk to Dan and he will be there for you from beginning to end.

He just finished up some work on my Father-In-Laws vehicle and was so very honest with what needed to be done and assured us that it would be done right and on-time. It was and we couldn't be happier.

Give them a chance. You will NOT be disappointed!

The are they best with awesome communication, awesome work and fair pricing.