Import Auto Sales

In November of 2023 purchased a 2021 Honda Pilot from Import Auto Sales and had a fantastic experience! Max was my sales representative, and he was nothing short of amazing—supportive and eager to offer a great deal. The service was both friendly and efficient. Since I bought the vehicle in November, I didn't test the A/C at the time. During a recent warm spell I turned on the A/C and noticed it wasn't working. When I contacted them six months after my purchase regarding this, they promptly invited me to the dealership, provided a loaner car, and fixed the A/C by the next day. They truly stand behind their vehicles and go above and beyond to ensure customer satisfaction. I'm definitely planning to return to Import Auto Sales for my next vehicle purchase.

We had a fantastic experience with Import Auto Sales. Max treated us very well. We found exactly the used vehicle we were looking for, but it needed a few minor repairs. In order to earn our business, they made the repairs we requested. They have a 30-day guarantee window, and bent over backwards to make us happy with our purchase within (and a little beyond) that window. The guys may appear a little "rough around the edges," but if you treat them with respect, they will do the same for you. We highly recommend this dealership.

I had the BEST experience with Ty at Import Auto. I was nervous about the prospect of buying a salvaged vehicle, but Ty was direct and honest about what happened to the Subaru I was interested in and even sat down to show me the photos of the damage taken at Auction. He was patient with my questions and when my credit union was going to require me to come up with 30% of the value of the car, Ty assisted me with a loan application through Royal Credit Union instead. I can't even describe how thrilled I am with my 2020 Subaru! It is now in perfect condition and was $10k less than what it had originally sold for. They also give a 30 day / 1000 mile powertrain warranty. I would absolutely recommend this place to anyone.

UPDATE (Jan 2024): I bought this car in 2021 and In July of 2023 I realized my brand new tires were wearing horribly crooked. I brought it in and the alignment was extremely off. This wasn't Import Autos fault necessarily - although I do believe an alignment should be part of any salvages repair. I just wanted to share so any new salvage title owner will get this checked out before going through 4 new tires! 😀

We just bought our 3rd car from Max and crew for a third daughter- our first car was a Subaru Impreza 4 years ago, then a Subaru Crosstrek for another daughter a year ago, then a Subaru Outback yesterday for another daughter yesterday. All vehicles have salvage titles and we have not had any mechanical or body issues with the first two vehicles and do not anticipate having issues with the one we just bought. These guys buy the vehicles and do their own work to bring them back to life and I trust their work. They have always be willing to share details of the prior damage, including sharing photos of the damage. They have been friendly and honest in all my dealings with them over the years and are now my go-to spot for new used vehicles.

This is my first time buying a vehicle at Import Auto. I worked with Max and he was honest and kind. I knew the vehicle I was looking at was a rebuilt/salvage title, but I have had success buying a vehicle with that classification in the past. The price I purchased for the vehicle was very reasonable and I am very happy with my experience at Import Auto Sales.

I bought a 2019 Tesla with a salvage title. I did have to go to Tesla to get it certified to use super charger. The car is solid and I'm extremely happy with my car!

We bought a 2020 Subaru Outback Limited from Import Auto Sales and had a positive experience. Keep in mind these vehicles have a salvage title but if repaired correctly there should be no problems. The car didn’t have any floor mats in it and I asked for floor mats and they provided a set of factory mats before we left that evening. Import Auto Sales we helpful when the power driver seat didn’t operate properly, they bring it back and we’ll take care of it. They repaired the power drivers seat and my wife was on here way. Thanks Max and we’ll keep Import Auto Sales in mind when we purchase our next vehicle.

12.01.23 Update:
Now that we have had the car for 1 year we have discovered a major issue that should have been caught during the initial repair at Import Auto Sales. I brought the car in for 4 wheel alignment and found out the rear wheels cannot be aligned because of the frame being bent from the previous accident and was not straightened properly the first time. I now am in the process of getting this done which will not be cheep fix just so I can get the tires to wear properly. I know next time to check this out before any purchase of any salvaged titled car.

A very Happy Customer :) i LOVE my car and the SERVICE
No-pressure, didn't feel rushed.
Trustworthy.
They listened to me.
Quick and painless — the dealership made the process easy.
Quick and clear communication (email or in-person)
No games.
I highly recommend them!!!

Our family has purchased 3 cars from here, excellent prices, customer service, and selection! We recommend them to all our friends its the best experience we've had with a dealership. After a few shady situations with a different dealership, its a relief to find a honest, and fair place. 6/5

I bought my first Subaru Crosstrek from these guys back in 2020 and had a great experience. Enjoyed my low friction experience with Max and Radu. So I went back and bought one more Subaru Crosstrek in the winter of 2021, has ran like a dream, no problems. Will be a repeat customer again.

They are up front that pretty much ALL of their vehicles have had some sort of damage, and/or salvage titles. It's a good way to get a good deal if you can find someone that does a good job like these guys do. We found a nice car there and we were treated very well and all of our questions were answered. The owner drove the car for a couple days to make sure there were no issues before we took delivery. Max was very nice and the deal was easy to make. We hope to have this vehicle for many years.
Update: We did have an issue with this vehicle, and Import Auto Sales stood behind it 100% and fixed it back up, at considerable cost to them, and no cost to us. This could have been a serious PITA, but these guys are stand up business people and I will be buying from them again in the future.

I had a great experience at Import Auto Sales. They have a very friendly and helpful staff. Max was very upfront about my car having a salvage title (which I was originally nervous about), but he showed me pictures of what had happened to the vehicle and described (in detail) what they had needed to do in order to fix it. The car is solid. Max was also very helpful with answering all the questions I had, and he was very enjoyable to talk to in general. They give a 30-day warranty, but he was nice enough to do a little extra work I had needed, after that 30-day warranty had passed, for free. I would definitely recommend this place.

We purchased a Subaru from Import Auto Sales and love it. We found some issues with it about 9 months after the purchase when having recall work done at a Subaru dealership. Import took care of them within days, no questions asked. We will be buying from them again in the future!

Hi! Novice car-buyer here and rare giver of reviews, but this place deserves it. As a 26 year old young woman, I was nervous about my first car buying experience. I had an idea of what I wanted, but that was the extent of my familiarity with the process of automobile ownership. I was worried about having the wool pulled over my eyes or being taken advantage of.

I worked with Levi who was fantastic throughout the entire experience. He ran and reworked options with me, found a great rate, and was helpful, patient, and forgiving as I navigated the process. He let me take the car out on my own, was never pushy, and I walked away the first day I came in with a fantastic Mercedes GLK 350. He even dropped the car off for me at Enterprise as I turned in the rental I was using!

Since then, I have been able to ask him questions about the vehicle on his personal cell with immediate feedback. He’s gone the extra mile to work with me, my co-signer, and is clearly committed to good customer service before, during, and after the sale.

This place was comfortable, easy to work with, and I have come away from the experience knowing I got a good deal on a good car, purchased from a place I would recommend to anyone.

The poor reviews listed for this site have little to no substance (as I think is likely customary with any automotive place). Absolutely give this place a try for your automotive needs! Great selection, great service. 👍🏻

I had a top notch purchase experience with Import Auto Sales. The description of the vehicle was super accurate along with photos which were exactly as posted. The salesperson was very courteous and went above and beyond with communication and accommodating my needs to view and purchase the car. Paperwork was smooth and no hidden fees in the end. I would highly recommend Import Auto Sales to anyone and would absolutely use them for my next purchase! Thanks Denis!

My experience of buying a used car here was smooth and pressure-free. They let me take a test drive first thing, and were very up front about the vehicle's history. They offered a fair trade-in value on my old car, and a great price on the new one. They charged the minimum amount on fees, and the financing process was easy. In all, great customer service and a stress-free buying experience.

I had spent several months researching cars and visiting dealerships. It was not until we started working with Max, Levi, and Dennis at Import Auto Sales that we felt like someone was looking into our best interests and wanting to do right by us. From the get go, Max was super attentive and on the ball with communicating with us. Levi kept us laughing, smiling, and having fun with the test driving and financial part. Then Dennis helped with the seamless process of paperwork. As we walked away with my new car, they said to come back if we had any issues because they always want to take care of their customers and I believe 100% that is how they work. Truly, if you are looking for genuine people to help you find your next car, this is the place. Every detail of the cars is taken into consideration and my new Honda is absolutely perfect.

Pros: Great deals, amazing cars, honest staff, some are veterans, above and beyond service, and more!

Cons: one of them is a Green Bay Packers fan...

I have had a couple of bad experiences dealing with sales people at car dealerships. I have to say when I went to Auto Import it was a gem in the mix of the larger car dealerships. Max was honest, laid back and basically handed me the keys to test drive several cars. Never once was he pushy. He trusted the customer and in turn was patient with me through the whole process. I bought a great Mercedes at a fair price and absolutely love the vehicle. . I highly recommend this place !!!!

I bought my car here 2 years ago. a 2010 e class. everywhere else I went told me what they couldn't do but Max was realistic with me AND he was able to find what I wanted for financing even after he thought it couldn't be done. Super impressed with this experience, still love my car. I recently brought a friend there and spoke with a different sales man. forgive me I forget his name but the guy was awesome. he listened to everything my friend had to say and was super straightforward about what he could do for her. I left feeling even better about this operation. check em out if they can help you they will. if not they will be honest with what is possible.

Max and the team provided excellent service! They helped me find the right car that met my needs. I was in and out in a snap and drove home with the new ride! Need to mention after full work day too. If you want great customer service, painless, fast and smooth flow of the car buying experience, check these guys out!