Jackson Square Fine Jewelers

I buy and sell precious metals mostly from yard sales and estate sales. The jeweler that I used for many years was John at white dove jewelers in San Mateo . When he retired, I asked him for a recomendation for whom to carry on my endeavors. Right away he said "Dan at Jackson Square Fine Jewelers. He will give you just as honest prices as I've given you". Thus I've been dealing with him for 5-6 yrs now and honestly , I would have to say that Dan gives me the best prices whether I'm buying or selling. Plus Dan is a plethora of information that sometimes works better in my favor in our dealings.Dan is an honest and great business man and I've recommended him to many people that are totally satisfied with the outcomes of their dealings. Leading them to also sending friends and family his way. Thanks Dan for being a solid member in this community

Fantastic!! I cannot say enough good things about my experience there today.
I had a few pieces of gold jewelry that I never wore and were just sitting in a drawer for years so I decided…why not see about selling them? I tried a place in San Mateo that offered me practically nothing for pieces that I knew were worth way more than they offered. Luckily, a friend of mine suggested that I try Jackson Square and OMG I’m so beyond glad that I did. Not only did Dan offer me almost 5 times what the other place did, but he took the time to explain the process and show me how he tests the gold, etc…which I loved! Dan is incredibly kind, professional and obviously very passionate about what he does, and it shows! This is now my go to jeweler for anything I may need in the future. I HIGHLY recommend checking this place out!

I have had a great experience dealing with Dan at Jackson Square! Because of reviews I read, I took family antique silver and jewelry items that I no longer wanted to Dan. I found him to be courteous and honest. He was very respectful of what I brought to him whether he was interested or not. Dan is extremely knowledgable and explains without his ego being involved. I felt he gave me the best price for my items. Dan is an excellent communicator and I enjoyed our conversation and business interaction.

The owner Dan is a really cool guy. When I was a very young child my dad would metal detect and bring his finding to Jackson arms. So I’ve been going there since I was a child . I am 34 now and I still love Dan. He recently offered me around 20% more than the pawn on veterans down the road. I stop in sometimes and ask his opinion on different pieces I want to buy or sell. He’s an honest guy that gives comfort in dealing with him. He’s fair and cheerful. I go in and get my jewelry cleaned and my rings sometimes get bent and he rounds them out no problem with his tool. The thing I like most about him and his shop is the good vibes I get when I walk in. I know he will take care of me properly.

I'd gone to Jackson Square to have some minor jewelry repairs done (ie. tighten the prongs on a loose diamond, replace watch batteries, etc.) and felt like it was a solid owner-run place with good service and a long standing local reputation. When I was on the market for some diamond earrings I wasn't super comfortable buying online so I went to the shop to talk it out and figure out what I wanted. Dan was FANTASTIC! Over the course of several visits we nailed down the size, price range and quality I was looking for. I was extremely particular about the parameters of the stones I wanted and Dan delivered. I absolutely love my new jewelry. Top notch service, well-managed expectations about the process and very reasonable prices. I highly recommend this shop. I will definitely be back!

I live overseas and was in the market for a particular watch and in general the USA has the best prices in the world for high end watches. I found and contacted them online and they had the model in stock I was in touch with Dan and we negotiated a great price and was shipped to me . To reduce the weight - cost of shipping I had it shipped without the heavy and large wood box, Unfortunately during shipment the strap was damaged after being opened by customs and poorly repacked by them. So no fault of Jackson in packing but Dan ordered a new strap had it shipped and a week later I am wearing the watch I was happy with the service but Dan also supplied the new strap free of charge , just to say this was not a warranty or shipping claim he supplied the new strap as a good faith gesture.
Purchasing high value items on the net can be a little risky but Dan at Jackson gave impeccable service and I would recommend them to anyone .

I've been a Jackson Square Customer for All Seasons since the day they opened their doors. Never have I found the need to shop elsewhere. This is a owner run store with partners that know how to care for their customers. Finding Special Occasion Jewelery or servicing the High End Complicated Watch, my expectations and satisfaction has always been met or exceeded.
And for some of us that need a bit of education, the owners / partners and staff will make sure you fully understand what you are interested in or buying. Jackson Square Fine Jewelers is my Life Long Personal Jeweler.

Amazing Service. I was having a family heirloom diamond set in an engagement ring and realized late in the process that I needed to have the diamond appraised. I called and Dan said he could help me out and made it super easy for me. I'm the kind of person that likes to learn about what I'm doing so I can make smart purchases and not only did the work get done fast, but I learned a lot about my immediate concern, as well as what to look for in the future. This is the kind of good ol' fashion customer service that's hard to find these days. Buying the ring was stressful enough, coming here actually made the whole experience better. Thanks Dan!

Known and dine business with Dan Warren for decades. Will get the job done or help you if you have things to sell. He has been in business for a long time and is a wealth of knowledge. Easy parking and friendly atmosphere. Worth the drive.

I"m a huge fan. I went in to have some rings sized and ended up bringing all of my unused silver and gold and Dan offered to buy it from me. Dan is very fair and transparent so you know exactly what's what. A bonus is the music is always on and brings back great memories or the 80's alternative scene! I told all of my friends to clean out their jewelry boxes and bring it down. He also buys estate silver, coins, gemstones.

Chatted with an employee while another employee replaced my watch's battery in about 5 minutes. Learned a lot about watches in the meantime. Great folks!

Really helpful guys, Dan was super knowledgeable in his trade gave me a lot of great advice on how to move forward with my jewelry really thankful.

Always excellent, I have recommended two colleagues.

Great customer service and got a great deal

I bought a nice Eterna watch there on recommendation from a colleague. The service was good and I also bought wedding rings and jewelry for christmas gifts there.

The watch was serviced there and a luminescent dot was lost during the repair process. I had to argue to get that replaced. The replacement didn't fit very well and the staff told me to not use the rotating bezel on this diving watch. Subsequently another luminescent dot in the watch fell off. I have not gone back for service, and cannot recommend their watch repair.