Gramoll & Associates Inc American Family Insurance

Jack was very helpful in explaining our homeowners, umbrella and auto insurance policies. He presented different scenarios for reducing premiums and increasing liability coverage. There was no pressure to increase our coverage and Jack encouraged us to take some time to review the different options. We would highly recommend Jack for your insurance needs.

I have been with Gramoll & Associates since I bought my first vehicle. They now cover my entire portfolio. My parents have been with this agency well before that. Pete was awesome to work with and he has passed the torch to Mandi and team who are doing an excellent job as well! Not every agency calls or reaches out to you on your birthday, however this agency does. They make you feel literally like family. I plan on being with them for my lifetime. Thank you Mandi, Nancy, Andrea, and team for all you do!

Excellent service. I was connected quickly, and my policy was completed and updated, as the staff pleasantly waited for me to get the information. I have always had great service with them. I have stayed with them for over 20 years. Gramoll Am Fam insurance has always served us well.

Started working with Gramoll back in the late 1980s when I moved to Milwaukee for college. Mandy's dad Peter was wonderful to work with! With Pete's retirement, Mandy took on the business and made it her own. I love working with Mandy and her team! Other family members use them too. Quotes, helping you understand costs and making the most of your insurance coverage for a fair price, or handling claims. They do it all with wonderful service and style. I'm a customer for life!

I usually don't write reviews, but I had to leave a few words after the caliber of service I received from the entire staff at Gramoll & Associates. From the very beginning they were professional, personable, knowledgeable and thorough. Not once did I feel as if I wasn't being taken care or that I had been put to the side. They offered all the information that I needed but never pressured me into any decisions. When done, I had saved money on my coverage and had passed my renters insurance over to them as well without any hesitation. I will send any referral business I know of with a vote of confidence to Gramoll & Associates.

All staff at Gramoll & Associates are well qualified to compassionately and professionally deal with client needs. Even when I was stressed, they were calm! Thanks for doing your jobs so well!

The AFI Gramoll and Associates branch are top-notch! I recently worked with Nancy and Paige and they were knowledgeable, kind, and quick to resolution. I can't thank them and the entire staff at the Gramoll Agency for all that they do for their customers. They truly have the best interests of their customers at heart. Thank you!

I began working with Aida not too long ago. She was incredibly professional, knowledgeable and swift with responses. She did a great job keeping me apprised with quotes. The Gromoll family has done an excellent job for my family for over 20+ years. Highly recommend using this insurance agency.

I am so glad that my good friend Alexis Deblitz referred me to Gramoll & Associates for rental insurance. From the moment I walked in the door of their office I was treated with kindness and respect. I worked personally with Aida Mentkowski who was very knowledgeable of their products. She helped me decide my best options and was patient and invaluable in getting things started right away. I highly recommend working with Ms Mentkowski.

I've been a customer of Gramoll & Associates for years. I've always been very happy with the service and quick responses of the personnel. I traded my car in on a new vehicle today. Nancy took care of everything in a matter of minutes and emailed me my new insurance card. No waiting on hold for an hour or trying to figure out how to do it online. Handling insurance changes doesn't get any easier than this!

Paige, with the customer service team, was very helpful to me today. She is personable, a good communicator and willing to go the extra mile to help when asked. Great customer service skills deserve to be recognized. Thank you again Paige!

I started working with Aida several months ago. She is the most responsive and helpful insurance agent I have ever worked with, exploring multiple options for auto, home and umbrella coverages. I’ll end up saving money while also having confidence that the coverages are what my family needs. Plus, her communications are always clear, and enjoyable.

I have been working with Andrea Liegl at Gramoll & Associates for several years. Andrea is very professional and extremely responsive to all my questions. I would definitely refer Gramoll & Associates to anyone looking for Insurance!

I have returned to the fold after an absence while I was with another agency. Suffice it to say I have decided to resign with Am Fam and couldn't be happier. Andrea's knowledge, professionalism and advice is invaluable and it is nice to know I have a place to go in the neighborhood if I need it.

I am a longtime client of Gramoll & Associates and have always been pleased with how easily and quickly changes can be made to my account. I recently updated my auto insurance and was happy that all it took was a short phone call.

I have referred my trusted clients to Gramoll and Associates and have always had a great experience. Zach Hayes and the staff there have a great culture and a very inviting atmosphere. I would highly recommend them.

We were very pleased with the work that Andrea put in on our behalf in obtaining a homeowners policy. There was a lot of work involved and she got through it in time before our other policy expired.
We are very glad to be with American Family for now our home, auto and umbrella coverage.
The Gramoll Agency made it work for us.

Kevin & Patti VK

Great customer service - Deana was so helpful when setting up policies for our new business! She walked us through it all - it was a stress-free process for us.

I hate shopping for insurance! My home & auto policy was up for renewal. Normally I just renew it but this time the cost was too high. I went online and filled out some forms. Then I was bombarded with emails and text but no real information. I also called American Family Insurance in Shorewood. I was connected with a helpful agent Aida and a few hours later I had two detailed policies for me to review in my email. The process was easy. They saved me some money and I got better coverage. Two thumbs up to Aida and AmFam Gramoll!

Aida was very responsive and timely. She kept me updated on the process of getting quotes for Auto and Home insurance. She answered any questions we had and made the process easy.