American Freight - Appliance, Furniture, Mattress

I came to American Freight with a friend looking for a dryer and found the perfect one. Lulu greeted us and was helpful from start to end. She found us the perfect dryer and the employees helped us load it up in the car. We are highly pleased with the service! I will be recommending American freight to friends and family.

Lulu was very nice ,she was super friendly and helpful when my father and I came into the store moments before closing. Thank you for being so accommodating and kind. We are excited to have our new washer💗

The store manager and the staff were absolutely amazing! The manager was training new employees and did a terrific job meeting my needs while also training 2 employees. The new assistant manager Jonathan and sales clerk lulu are in good hands. I highly recommend this location, I’ve been shopping at American freight for years, and the culture and vibe of this store is unmatchable

Q, Lulu, Jonathan amazing the best in the business highly recommend this store they have great customer service skills if you want furniture call them and the best experience call them

I had one of the most exciting shopping experience at the Woodbridge store. The Manager, Jio, went above and beyond to make sure not only did i get the lowest price of a displayed item (queen bed set) but also personally brought his own tools to disassemble the bed and load them onto my truck. He deserves a bonus and the highest customer service recognition . Because of him I will shop there again. Happy and satisfied customer.

I Had a great experience! Geo's customer service was excellent! Attentive Helpful and Incredibly polite. Found a perfect Bedset for a great price with his assistance!!

Q Lulu and Jonathan are the best sales people at the store. You need to come in and get your furniture and appliances from them. They are the best.

Went in looking for a new table for the small dining room we have and the wife loved this one. Got some help and after talking to Denora one of the sales representatives I was able to walk out the door with this table for a little over 200$ which is half of what it was advertised as! They have great customer service and I will definitely shop here again soon!

Excellent customer service. They were on time and they hauled the old appliances in a few minutes.

Alex was such a pleasure to work with today. She actually helped us find a much better appliance than the one we originally said we would buy. That is appreciated so much because it felt like she cared. She also took her time explaining the process to us.

Alex, thank you again so much for everything.

We shopped for a new washer and dryer at this store. We were assisted by Quinton who was very helpful. His knowledge of brands and how each brand performs was exceptional. He helped my husband and I to make an informed decision on which appliances to purchase while staying within our budget. If I could rate him a 10, I would. We felt he listened to our needs and we came home with a great value and great products. You Quinton are rated 10 Stars.

I am so happy Ms. Christian was a Blessing. She was very helpful, attentive, thorough professional and courteous. She walked me through everything assisted me with every step.

I will definitely be coming back and referring everyone that I know to American Freight because of her!

Some of the best customer service ever. We were able to walk the store undisturbed trying to find a big freezer. We couldn’t find the one we saw online so we asked for help - the gentlemen looked in the back for us and double checked the floor but unfortunately they didn’t have it. There was one very similar but was more expensive but one of the gentlemen gave us a price match for the one we came in after. They loaded the freezer into our truck for us.

I spoke with Mariana before visiting the store. She was pleasant and informative. As requested, she verified that the machines that I was considering were present and available for purchase. When I arrived at the store, Mariana was even more helpful and attentive. I purchased a great dryer at a good price. Based on the side counsel of Mariana and colleague, the unit was delivered the next day and is working very well for my family. I would highly recommend the Woodbridge, VA store and seeking out Mariana for assistance.

Came into the store on Tuesday sometime last month, looking for a package deal for kitchen appliances. I had actually found one at home depot for under 4k. I just wanted to explore a couple more options and i found American freight on the internet. When i came in i was immediately greeted by a very nice gentleman Quinton. He was helping another customer and directed me to sales associate Alex. Alex and another sales associate Maryana were very helpful! After Quinton finished helping his customer he came over to check on me while i was working with Alex. I ended up purchasing everything i needed for a better price and got my delivery within a week. The customer service of everybody there was AMAZING! I will definitely be telling my friends and family about the store and they're staff!

For something that could have been such a bad experience turned out to be a wonderful experience because of Quinton. He went above and beyond to make sure I got what I wanted. His customer service excelled far more than I could image. And his understanding to my situation was refreshing! Because of him I will shop at American freight again!

Quinton you are the best and very helpful. You made shopping for furniture a breeze and I can’t thank you enough. God bless you!!!

Chris and Darrell both provided amazing customer service. We recently purchased a dryer without knowing if we purchased the warranty. Our dryer stopped working so we returned to the store for some sort of resolution. Sears transitioned their system and there were no electronic records of our purchase. Darrell went above and beyond to find the actual paper invoice on the date we purchased. This lead us to discussing our options with Chris who was so helpful in us getting a new dryer. Great team work and customer service. I will return based on my experience.

Sean delivered our furniture. Sean was a good delivery technician and a very friendly person. John and David also provided great customer service. Very professional. Really appreciate all 3 of them. Thank you. Also the products were good quality and good value.

Giovanni was great help. Him and his partner went above and beyond to help my husband and I. We walked out with what we wanted. Definitely recommend this store, just ask for Giovanni.