Bank of America (with Drive-thru ATM)

Claudia was amazing. She helped me timely and in a very professional way. I went there to change some details on my account and I was out it 15minutes. Need more people like her in the Banking!!

I walked in without appointment but didt had to wait not even 10 minute and I was been helped. Very great service and fast and easy. I will be coming here more.

Greg was a huge help, very professional and easy to chat with.

love the place. The A.T.M. can have a long line, but is always snappy with service.

Great service! Easy to work with.

Never a problem.

Excelente vanco tengo 10 años con ellos

Friendly helpful staff. A bit of a wait

They need more than one person in customer service.

They have 1 but they shut it down I was told by employees that a lot of customers would prefer to come in & wait a long time in line with only 2 bank tellers working I think not I would rather go thru the drive thru

This bank is never sufficiently staffed at teller windows. Even today when senior staff noticed the number of customers waiting no effort was made to expedite customer service. Waited in line for 10 minutes while one teller assisted customers. I was #4 in line and after 10 minutes had reached #2 in the que. Still no effort to add tellers to the front line. As you read BOA reviews the same theme of poor customer service is evident. BOA business practice obviously focus on profit not staffing and customer service.

Employees needs to a take customer service course. Very unprofessional and not helpful at all. Strongly thinking of moving my money into my credit union accounts at least I know it's well taking care of and customer service is always A1.

Horrid customer service and attention. I made an appointment online only to end up with a fat zero...they dont take cash deposits for secure credit cards? I thought BOA was supposed to be THE Bank in the USA. ..so I took my money to Lanier credit union...suggest you do same. DONT TORTURE YOURSELF!!! TAKE YOUR MONEY AND BUSINESS ELSEWHERE. And I had made an appointment..and banker was late!!

Horrible experience!
The lady “helping” customers told me she would help me when she was done with a customer and when the customer left she got her stuff and left for lunch.
Walked right in front of me and didn’t even say a word.
Not enough staffing and horrible service!

One star is too generous. The customer service is terrible and after waiting to speak to multiple people about a large deposit, the information I was given was totally incorrect. Worst bank I've dealt with by far. Taking my business elsewhere.