Sleep Number

Customer service was amazing! Perfect experience from start to finish. This was our second sleep number bed we bought and like the first one it is a perfect fit!

The staff were all so kind and knowledgeable! Cristian helped us try all the beds and technology. It made it a lot easier to make a decision! We also scored a lot of deals purchasing accessories the same day as our bed.

Never in a million years did I think I could afford a Sleep Number bed. My current mattress is just two years old and was a bad decision from day one. Recently I purchased a $400 sleep topper - desperate for a good night's sleep. The sleep topper was good for about a month - it literally needed to be adjusted daily and I do not have the upper body strength to move it. My husband and I went to Sleep Number in Geneva and Christian helped us - he helped us find our comfort spots and guided us through the decision-making process. We were sold. Literally. We bought the bed. The bed was expensive, but not nearly as expensive as I told myself it was. Taking into consideration the three beds that I have purchased in the last 10 years, not to mention all the accessories I bought trying to make that bed comfy, I am happy that we are making a true investment in a good night's sleep. I cannot wait for the delivery...stay tuned for my next update.

Two weeks into owning our sleep number and it is very comfortable. It was my turn to host our adult party and it held up to all 8 adults. Everyone commented how comfortable the bed is. Perhaps a larger one will be in our near future!

Cristian and Jeff were helpful and knowledgeable. They weren't pushy or irritating. Answered any questions I had, Didn't upsell me on anything. Let me take my time to purchase the right model for me and my budget.

I can't thank you enough for all the information and assistance you gave to help me choose the correct bed.

The salesman talked to my mother, on the phone at first and then sent me over to the store. The salesman was knowledgeable, courteous, and had a great attitude. Also educating me on pillows the I will purchase but have not yet. Only drawback was not the salesman he was fantastic, but your store became very busy at the end of the day and several customers came in to buy they were serious buyers, and your staff went home early because it had been very slow all day, as a result people patiently waited, but he was the only salesman in the store. He kept doing a great job though. I told him, great more sales for you!

William was very patient and knowledgeable about the products while dedicating ample time to us. He was able to clearly explain all the difference in models as well as the warranty details. He worked up multiple quotes to convey "out the door" costs for different models and sizes. He covered what is and isn't returnable on the 100-day trial as well as the pro-rated scale on the warranty. Yes, these are expensive - so are most beds anymore it seems.

Josh, Dori, and Jordan all helped us with our purchased. We changed our mind multiple times on size and accessories but they put up with us and made sure everything was set with exactly what we wanted. They truly cared and helped us discover all our options. Can’t wait it to I8 to arrive!

Som has been wonderful to work with. She has gone above and beyond and was so helpful throughout the entire process. We can't wait for our new bed!!

My husband and I had our reservations about going to this store after reading some of the reviews but were wanting to try a different type of mattress. We were PLEASANTLY SURPRISED by the friendly sales people that greeted us and worked around our crazy day! We came and went 3 different times in the same day and were treated very friendly each time! Linda and Bill were more than accommodating as we bounced from mattress to mattress and back around again. They were having a terrific sale and we saved a lot of money (plus free delivery and moving or removal of our mattress at our home on the delivery day. Delivery was a little longer but to be expected with Labor Day around the corner-and we could only be available on a weekend- but as they say “Good things come to those who wait!” Thank you for the great experience! Can’t wait to get the mattress!

Excellent experience with friendly and knowledgeable staff. Superb attention to detail.

The staff at the Geneva Commons store was very helpful. Sheryl was very nice and knowledgeable about the products and made the process go very smoothly! We cant wait till our bed gets delivered!

I had the nicest gentleman help me at this location the other day. I was in desperate meed of a new pillow that would address several issues I have and after trying several other stores that carry pillows I was at a loss. My husband and I have a sleep number and it hit me that they have pillows so I went in to look at them. The man that helped me was probably with me an hour as I tried every pillow they had multiple times and I ended up finding one that suited me. Well I was close to paying when I saw they had a BOGO 50% off on pillows so I decided to get one for my hubby so I think I spent about 20 minutes of that time looking for one for him and again the gentleman helped me make a decision on a pillow for my hubby. Not once did he act irritated and he took all that time with me. I will definitely continue to shop at this location

I had a great experience at Sleep Number in Geneva. Our saleswoman, Linda, was great. Definitely made me feel like I was making the right decision. Now I can enjoy my sleep again!!!!

Both of the young men were a delight very helpfull and knowledgeable.Could not have been happier with the service me and my friend recieved in fact we both purchased.

The Team was very patient and informative.
No pressure service.
We would go back and buy again.

I ordered my bed over the phone with a wonderful salesperson Dorie, She answered all my questions and I was able to purchase exactly what I needed along with the bed protector and sheets

Loved the buying experience. Would highly recommend this location.

Josh was great. Very helpful, informative, and took his time help us make the right decision.