Gerald Nissan of North Aurora

Mo El Touny was incredible. He was able to get me in a new and affordable vehicle fast and efficiently. He was very straightforward and helpful. Would highly recommend his service to anyone looking for a new car!

I went in to get a new car and my experience was great! Christian Guzman was very attentive and helped a lot through the process and tried working around small problems that we encountered! I just thank him for going through everything with me and was patient!

I stopped in and talked to Jose V. He was amazing and worked like crazy to find the right car for me. The entire team made the whole process super quick and easy. I couldn't be happier with my new car and the great results from the Gerald Nissan team.

Nathan Berg was superb! Great experience buying the new Alfa Romeo Giulia. I like the fact that he was helpful and genuine without all the high pressure sales tactics of other dealerships.

Exceptional Experience at Gerald Nissan North Aurora - Thanks to Mahmoud El Touny (Mo)!

We had an amazing experience with Mahmoud El Touny (Mo) at Gerald Nissan North Aurora, leading us to purchase three cars in a single day: a 2023 Rogue SL, a 2023 Rogue SV Midnight Edition, and a 2024 Nissan Kicks SR.

Mo's dedication to customer satisfaction reminded us of an outstanding salesman we’ve seen online, Andy Elliott. From the initial visit for a routine oil change on my families 2020 SL Pathfinder Rock Creek to the final purchase, Mo's professionalism and product knowledge were outstanding. I must also acknowledge the exceptional expertise of GM Tamer Shams in finance and banking, as mentioned by Mo. Thank you, Tamer, for your help as well!

Mo's genuine interest in ensuring we made the right choices, coupled with a seamless and enjoyable buying process, make him an exceptional asset to your dealership.

If you're in the market for a Nissan and desire top-notch service, we highly recommend Mahmoud El Touny (Mo).

Thank you, Mo!

Had an excellent experience purchasing my first new vehicle. Jose Valdovinos was a huge help answering all of my questions and the general manager Tamer went above and beyond when they couldn’t find the color I wanted. All around excellent experience - I’ll be back for my next vehicle!

I recently bought a 2024 Nissan Pathfinder from Gerald Nissan in North Aurora.
I couldn’t be more happy with the selection of vehicles there and MOST IMPORTANT, the service I received from the sales associate who guided me thru the whole process with ease.
Mo EL Touny was knowledgeable, he was patient and he was thorough.
He calmly explained all my options and choices and he made what sometimes can be a confusing and challenging decision so easy and pleasant.
I highly recommend Gerald Nissan and Mo EL Touny next time you’re in the market for a car.
Tony LaMantia

Great experience overall with this dealership. My sales person Jose, was quick to get to what I was looking for, we looked at some options and worked on a deal. Easy enough.
Jose even insisted they delivered the car to my house while I returned my rental which saved me a trip and made life a little easier. They texted me when it was dropped off and I came home to a new car in the driveway. Well done!
Thanks again!

Our experience with Gerald Nissan was top-notch! We were greeted enthusiastically by Randy Harloe who was able to explain the differences between a few different models we were exploring the options on. His knowledge and expertise helped us to choose the perfect vehicle for our family. The dealership had adequate inventory with a variety of trim packages and that helped us immensely! I love to see and learn about the difference packages to see which will best fit our lifestyle. We will definitely recommend Gerald Nissan to our friends and family for the excellent service and help from Randy, as well as the extra peace of mind with the Gerald warranty. Thanks for a great experience!

Gerald Nissan North Aurora the best store in the Gerald group by far, they take care of their customers and that's why I keep coming back. As for salesman I meet the best salesman I came across from a long time MO El Touny is the best I ever saw, he takes care of his customers and he"s people's man.Thank you Mo.

My experience with Mo El Touny was seamless! Buying a car can be stressful but he made it easy. I appreciated his knowledge and expertise in helping me make a decision . The entire staff at Gerald Nissan made me feel comfortable and like family honestly . It was a wonderful experience. I highly recommend Mo and Gerald Nissan !

Mo El Touny, who recently sold us a car. Mo is the epitome of a consummate professional. He is knowledgeable, personable, and genuinely cares about his customers. Furthermore, Mo's friendly and welcoming nature created a comfortable atmosphere that made us feel at ease while discussing and negotiating the terms of the purchase. His professionalism and courteousness throughout the process were highly appreciated and made a significant difference in our decision to buy a car from him.

Overall, I highly recommend Mo El Touny as a salesman. His communication skills, attention to detail, and personable demeanor make him a standout individual in the industry. We couldn't be happier with our car-buying experience with Mo and are grateful for his exceptional service. Thank you Mo!!

MO EL TOUNY IS AWESOME!!!
Mo made buying my first car a painless and easy experience.
You’ll also get a free car wash ever time you visit him after your fab, fit, fun purchase! :)

Also, big thank-you to Rafael in Service Departments for always making sure that I am safe on the road! I am so thankful to have met someone who genuinely cares about my safety while I am away from home for the first time as a young adult experiencing the world. :)

We were looking for an armada at the right price. We met with Mo and he knew what we were looking for and met every expectation. He was extremely personable, friendly, and helpful during the entire process. He is a wonderful asset to their team and highly recommend him and Gerald Nissan to anyone looking for a smooth car buying experience.

Barbara, Gerald Nissan Concierge in North Aurora, has demonstrated spectacular and stellar customer service. Her loyal leadership speaks volumes about her persona and professionalism. She is dedicated and shows diligence in her relationship with customers! Thank you, Gerald Nissan, for allowing Barbara to model excellence for your company!

I had a very positive experience here. Lee and Nate provided excellent customer service, even after the transaction was completed. When I encountered an issue, Lee promptly addressed it without hesitation. I highly recommend this establishment and will definitely make future purchases here.

Jose valdovinos was very helpful friendly and kind , in helping me buy my second new car, all the customer service workers are great I recommend people to go their , their very understanding and help out tremendously

Mo El Touny was amazing. I had a wonderful experience and I always do. But this had to have been the best because I bought my dream car. I think I bought my forever car. And this was a significant purchase. I’m on my way to financial independence since my divorce.

And Mo made the process so smooth. As did the general manager and the finance manager.

I can’t thank them enough. I am for ever grateful to the Gerald family. I have always bought my cars here and I will always buy my cars here. Everyone here treats me like I’m family.

I recently had the pleasure of working with Rafael, a service advisor at Gerald Nissan of North Aurora, and I must say that my experience was outstanding. From the moment I walked into the dealership, Rafael greeted me with a warm smile and made me feel instantly at ease.

Rafael's knowledge and expertise were evident throughout our interaction. He took the time to listen to my concerns and thoroughly explain the necessary repairs for my vehicle. His attention to detail was remarkable, and he made sure I understood every step of the process.

One of the things that impressed me the most about Rafael was his transparency and honesty. He provided me with an accurate estimate for the repairs, and there were no surprise charges or hidden fees. He even went above and beyond to find the most cost-effective solutions for me, without compromising on the quality of the work.

Throughout the repair process, Rafael kept me updated on the progress of my vehicle and promptly answered any questions or concerns I had. His communication skills were excellent, and I never felt like I was left in the dark.

Not only was Rafael professional and knowledgeable, but he also displayed a genuine passion for his work. It was evident that he truly cared about providing the best service possible and ensuring customer satisfaction. His dedication and commitment to his job were truly commendable.

Overall, I cannot recommend Rafael enough as a service advisor. His professionalism, expertise, transparency, and exceptional customer service skills set him apart from the rest. If you are in need of any service or repairs for your vehicle, do yourself a favor and seek out Rafael at Gerald Nissan of North Aurora. You will not be disappointed.

Great few day at Gerald North Aurora. Tamer Shams and Jose Valdovinos went ABOVE and beyond to help my daughter and I get into new (used) vehicle. What a wonderful group to know and I am extremely grateful for there service. I also want to mention how great the finance guy Jason Mikel did. He mad a tedious process quick, smooth, and efficient. I will always recommend Gerald North Aurora to my friends and family if they are ever in the market for a new vehicle.