Chrysler Jeep Dodge Ram Provo Service Department

Tony was very helpful, and took the time to address all of the issues he could find and not just what I brought it in for. Not only that but he gave me pricing for every service, informed me on which services were vital and which we’re dismissible, and even rotated my tires regardless of my request being short of notice. That being said I did go ahead and have all the repairs and services I needed fixed, and now my car is driving like it did when I first drove it off the lot! Thank you!

They were so awesome! Got me in no problem! Awesome communication! Tony was awesome at letting me know what was going on, very friendly and professional! They didn’t have one of the parts for a recall, so they ordered it and we made an appt for next week! They made this visit a smooth easy appt! I will definitely will be using them again!! 🙌🏼🙌🏼

They did a fantastic job on my 2021 promaster city van!! Pulled right up to the door with very little wait and they got right on it. They not only changed the oil and rotated the tires but had an entire checklist they went through. With all that it still didn't take long and even if it would have the couches in the waiting room are awesome! I would definitely recommend using them to service your vehicles

I had a good experience with this service department. Tony was my service advisor. There was also a newer employee wearing white that was helpful. Yanett and Katrina were very helpful during the entire process. It was a smooth process and my car was ready earlier than expected, which is great. Also, the shuttle driver is nice and friendly. Overall, I had a great experience.

Kade Dunn was great to work with. I took my van in at 8:30 am and he made sure we had it back by 6 pm. Both batteries needed to be replaced and they were able to diagnose and make the fixes quickly.

The manager was very helpful when I cam in and got to my wife's van very quickly. He was knowledgeable about what the issue was and offered us a new warranty to cover my vehicle to avoid any further large repair bills. I was very happy with the service and I will be going there from now on.

The communication skills of the manager are amazing!! Called me back, explained in detail, listened to my concerns, very positive attitude. I highly recommend. Thank you very much for all your help!!

Tony was an excellent service advisor. Was able to assist me right away and was very personable. He educated me on several service programs which were a great benefit to me. He kept me updated throughout the service of my vehicle. I have made several trips to this same service department and it was my first time being helped by Tony. Would recommend Tony for any of your service needs or questions.

I’ve gone here multiple times now, and I have always been very satisfied. This time after the diagnosis I decided to not have the repair done since it wasn’t an immediate problem and I just couldn’t afford it at the moment. However, they were so helpful in explaining what I needed to have done, parts to get and everything. The best part is they didn’t charge me anything for all the work examining my car. That was a very pleasant surprise to my day

Great experience. Making the appointment was super fast and easy (I tried another dealer 3 times!) I had to drive a little further to this dealer but definitely worth it. Couldn't ask for better customer service. They quoted about an hour and half for the service including a recall. An hour later I had my truck back and ready to go. I definitely will be returning.

Their service department staff are always friendly and attentive. They explain what they will do and keep you informed along the way. If they find any issues they give you options and help you get the best result. There are never any surprises when you come to pick up your vehicle and pay for your service. I’ve bought my last 2 vehicles there and always get them serviced there. Great dealership all around. Thanks!

Mason was great he got me in quick and my oil change was done by tech super fast. I literally called every other Jeep Dealer and couldn't get an appointment. I even called Bountiful where I bought my jeep and couldn't even get a hold of a human. I went to Ken Garff and was told it would be a 4hr plus wait and they refused to let me make an appointment in person. Insisting I had to do it online. I called Provo as a last resort and the scheduler got me an appointment that same day! So stoked!!! And when I got there everything was handled quickly. The waiting area is comfy, I didn't feel like I was going to be in the way like other Dealerships.

Drive a little farther and get better, faster service in Provo!

I recently had some issues with my Wrangler come up. My Jeep is still pretty new and under warranty. From diagnosing the problems to the repair, everything covered. They got parts and did the work quickly. I worked with Tony the whole time, who did a fantastic job making sure everything got addressed and worked out. My Jeep is back on the road with no death wobble so 10/10 making me feel safe behind the wheel again.

Tony always makes sure we get quality service. When I go in I don’t feel like they are trying to up sale me on anything or pressure me into buying anything. Good honest people working here. I highly recommend them and will continue to keep going to them. Thank you Tony and your crew you guys are awesome!

I had a great experience at Larry H Miller. Juan was excellent ordering parts and communicated clearly regarding the items we needed for our Dodge Ram truck. Mason was very helpful in the service department. My truck was fixed quickly. I highly recommend this dealership.

Tony Love was great to work with and had great communication skills. I was very satisfied with my visit.

My only complaint is, please move or get rid of that giant Carfax blow up thing by the desks in the waiting area. It is so loud and made it hard to work and do phone calls. That thing is seriously loud 🤣

Tony was helpful and upbeat from the moment I walked in the service area. He detailed the process and kept me up to date on what was happening and when the repairs would be completed. He was super friendly and took the confusion and worry out of the process. I won’t take my jeep any where else after the excellent service Tony and the whole dealership gave me!

Worked with Katrina on scheduling an appointment. I have a crazy schedule and she was so nice to work with me. Service guy was pretty cool too, we talked about guitars and concerts. Service was done in an hour. I have no complaints.

Tony was amazing to work with. This is our second time going to Tony and he went above and beyond each time for us so we could have our car back asap. He is always upfront about what needs to be fixed and doesnt beat around the bush. Highly recommend him!

Kept me informed while work being done. Service advisor was great. Had car waxed just before taking it to dealer. Mechanic left grease on driver door, both sides of hood and all over the chrome grill. Really messy mechanic.