Rite Aid

Staff is friendly and helpful. This store has what I'm looking for 99% of the times I go in.

Ths Rite Aid store is exceptionally clean and has a very professional, friendly and efficient staff.

The pharmacist is so nice and very helpful, I cannot say enough good things.

I work there so I am partial to keeping it up to speed!

The service is amazing. The store has never looked better.

Store is very clean and organized. Friendly staff.

Any medical supplies or prescription questions this is the place to be

I never have problems at the pharmacy, but the new pharmacy manager is extremely rude. My mom came in to get my prescriptions and the pharmacy was closed for lunch, but she could hear the pharmacy manager complaining on her phone very loudly about the techs she was working with. The techs returned from lunch and had to ask repeatedly for the pharmacist to open the door to let them in, which she did, but then left the pharmacy and walked around the store on her personal phone continuing to complain about them loudly. All the time they waited for her to open the door, they had to hear her complaining about them. Very unprofessional. The techs at this location are very hard working. I will continue to get my medications for the time being but this lady is driving people away. My mom came back in and asked for the corporate number to which the pharmacy manager replied “why?” and sent her to the front. She knew why.

This pharmacy is getting worse by the day! Once again I'm trying to help my 89 yr. Old neighbor and called to check on her thyroid script. The pharmacist told me she can't look for the script w/out a date of birth. I got that info. And called back. The same pharmacist then looked it up with my neighbor's name Only... Never asked me for the date of birth. I questioned Why the pharmacist did this. She didn't seem to understand. Maybe this pharmacy needs someone better at communicating! Ugh!!

When we moved here in 2019 this was one of the best Rite aid stores around. Now the pharmisist's change every week and they seem confused. Why is it so hard to have a dedicated person on the register? My god they run around like chickens with thier heads cut off. I understand the merger from the other pharmacy They just need to get organized. I like Rite aid and these people seem nice.

I’ve always been real happy with the staff at rite aid in Roscommon,but today I pulled up to the drive thru and Tiffany approached the window like I was bothering her.She has a very poor personality!I like coming to the Roscommon rite aid but if I have to deal with her attitude one more time I’ll go elsewhere

They called to let me know my prescriptions were ready and I got there 20 minutes after, and the Pharmacist on duty said they were closed and wouldn’t give me my prescriptions. I was just released from the hospital and he didn’t care! I will never have my prescriptions filled here again and I will tell everyone I know! Never seen anything like it! They are about as bad as McDonalds anymore!

Worst pharmacy in the state of michian. Never on time. Never have your prescriptions on time, they are jerks and they suck so bad do not go there they literally have three people working at all times and NEVER get your prescriptions ready and treat you like your less than a person. Literally a joke. Walgreens got my prescription ready in 30 minutes flat no problems

Worst pharmacy ever. I have a special needs child who is 18 and can't talk and he cant write his name they asked him to sign and I said ma'am hes autistic and can't sign his signature. She said well hes over 18 he needs to sign you cant sign his signature for him cause he's over 18 hes just being stupid. I said EXCUSE ME HE'S AUTISTIC HOW RUDE YOU TREATED HIM LIKE THIS. IM GOING SOMEWHERE ELSE. They don't appreciate special needs who can't talk or write

Terrible experience. Walked in and three workers were behind the counter. All looked at me and continued their conversation. No greeting or anything. Workers stood around and talked while I was slipping on the wet floors right in front of the register. The store was cleaning their floors that night, which is no problem, but puddles were all over the store. No wet floor signs were displayed. Not impressed. A year ago the store was spotless and the staff treated customers with respect. Can’t say the same under this new management.

Terrible pharmacy. Called yesterday to confirm I could get a booster shot after work. Was told they were available and open until 8. Showed up at 6:30 and was told I had to come back following day. Three people behind that counter and zero customers. Completely unacceptable. Already have tomorrow off for recovery, so a half hour drive to Walmart it is. Called customer service already, but feeling very Karen about all this, so decided to do a rare review. Get your act together Roscommon rite aid pharmacists!!!