MAC Cosmetics

I came to get a Paint Pot for eyeshadow base. One of the MUA employees came up and ask me what I came in for and then they helped me pick a color. I went for Painterly. They also added it to my profile (I didn’t know we all have a Mac Profile! So next time I’ll know) Very fast and professional service. I will come back again. It’s inside Macys.

Came into this location and was approached by the staff, got assistance! This young lady took the time to explain my needs what I was looking for and also colored matched me on the foundation! She was extremely helpful. Thank you MAC

They are a very small counter and they usually get a lot of buisness.. I had to get made of for a performance and despite how busy they were they got me together.. I looked absolutely gorgeous.. I did not have an appointment but they made time for me and I appreciate that.. I saw at least 50 people get serviced and make purchases while I was there with only 3 people working the counter I believe that is a miracle..

it has gotten tremendously better. raqea saved my life.

Thank you Sharita!!! You were wonderful!

Just purchase designer blue shown in the picture.

Good but they can stock up more options

I went in because I'm learning how to do make up . The person on purpose took me to the products that cost the most . I ask her was there different kinds that cost less then she was telling me she said no .Lucky a women who was listening helped me . I think that was wrong we would have a choice on what we want

There's not enough people working in this Mac for the clientele. HIRE more employees! This was my first time making a Mac purchase and I'm very satisfied with the product and the employees are nice but they are overworked!! 4 clients were sitting down to get their makeup done another 5 were waiting for product they wanted and 3 were walk in full face service. Mind you there were only 4 people working! I felt guilty asking another questions because they had to leave another client to answer mine. This location has potential but they need atleast 2 floor employees, a cashier and 4 makeup artists. Ridiculous!!

You can't give zero stars and write a review so I'll give one star and simply state that this is the absolute worst location to purchase MAC. I would suggest going to the location in 12 Oaks. You wait for 30 minutes plus to make a purchase, and if you actually need help locating something you'll probably be there much longer. I despise this store. It's literally only an option because there's construction on 275 and I can't get to the other locations

I love MAC products but every time I try purchasing anything at this location I end up having a horrible experience with the service. I've never come across a nice employee nor have I been asked if I need any assistance and when I ask for help the workers are in a rush to move on and do something else and I'm left unsatisfied. Unfortunately, this location is nearest to my home so it's only convenient for me to shop there, but only when I'm truly in need of a product.

HORRIBLE!!!! The employees there are very rude. When you ask them a question they act like you are bothering them. The WORST!!! m.a.c store I've been to. When they use to have a regular m.a.c store in the mall, the service was a lot better than this one. They should had left that one open and close this one in Macy's .

Terrible service, employees are rude. I sat more than two hours to get a simple make up done, and it came out horrible. Never going back again.

Made a MAC appt for my mother; Apt was at 12pm, we didnt leave till 230, Artist kept walking off to serve othee customers. Very unprofessional

I waited 30 mins for service just to never have someone come over to the kiosk.