Children's Paradise - South Vista

Beautiful environment for children with play based learning. I work with Miss Ashton in room three, and she is an incredible teacher with a heart for children. We have so many great teacher! Miss Evelyn, Miss Marisol, Miss Jey Dey, Miss Rashida, and so many more.

I would like to take a moment to say thank you. To all the dedicated and loving staff and teachers at melrose site… I love you all for nurturing and loving my babies when I was not able to. Miss Zandria lily talks about you all the time thank you for giving her extra love ❤

Very friendly and helpful. My daughter loves everyone here. Everyone was very understanding to the fact that I was terrified to put my FIRST child in childcare but they made sure I felt welcomed and comfortable. My daughter is 6m now but I've never had any concern with leaving her here, when she see's anyone of the staff she gets super excited.

Definitely grateful for the staff here, Eva is an absolute joy to work with. She gets things done so fast as far as paperwork. My daughter loves going everyday and I can go about my workday knowing my daughter in in amazing care.

I loved this daycare so much when I was little I used to go here

Mis dos hijas an estado en esta escuela y aunque algunas veces e tenido algunos inconvenientes con los cambios y maestros, siempre e tenido muy buena atención.
Sobre todo de parte de Xochitl Cuevas (que trabaja en oficina) ya que e realizado tramites en Childrens paradise en otra sucursal (terrace) y la atención sinceramente no fue tan buena como con ella, Xochitl siempre a sido muy atenta y amable al explicarme todo lo necesario, y cada vez que tengo que hacer alguna actualización, ademas de que siempre esta informada sobre temas y recursos para las familias y nuestros hijos, y muestra interés en ayudarnos.
También quiero comentar que tiene muy buen carácter con los niños, lo cual como mamá considero es algo muy importante. Como experiencia personal, un día mi hija al dejarla estuvo llorando y Xochitl que estaba presente, sin tener que hacerlo (porque están ahí sus maestras) me ayudo a tranquilizarla, quedandose y hablando con ella, gracias !!

If I could give zero stars for this location, I would. Our baby boy was born at the end of November 2023 and we understand how limited child care is, specifically for infants. Knowing my maternity leave ended at the beginning of March 2024, we started our search a few weeks after his birth. We took a tour at this location in December of 2023 and was told at that time there “should be an opening” for our son. My husband being in the Navy had to have a form completed and submitted before we could move forward. My husband had the form signed by employee Vanessa Jan. 12th of 2024 and was told by her at that time there was no need to complete the enrollment process on that day as it would be completed closer to his start date sometime in February. My husband had birth certificate, shot records etc. needed to enroll on the 12th of Jan., but was still told by Vanessa to wait until February.

Two weeks into February and two weeks before my return to work, we had not heard from them, so we called to set up a time to enroll. We were then told Vanessa had gone on maternity leave and they were not sure why she told us a spot would be available, as there wasn’t one. They went as far to say we had missed a call back in December (before our tour) and because of this were taken off the wait list since they “couldn’t reach us”. My husband provided a copy of the signed document by their employee Vanessa completed Jan. 12th 2024 (which he obtained in person) and was still told this in no way meant our son had a spot. My husband spoke to the director of this location who instead of taking responsibility for her employees mistake and doing what she could to make it right ASAP, made it seem as though this was somehow our fault and would try to resolve the issue in a few days with no guarantees.

My husband has served 14 years in the military and I am a licensed professional. We have two other children and have used daycare in the past. We understand how to make sure things are taken care of timely and correctly. I am surprised a “reputable“ place like this could be mismanaged so poorly and I can only imagine if this is how they treat new potential customers, what other surprises we would have run into a long the way. They have left our family in a terrible bind as finding a new daycare (that I want my son to attend) in two weeks is next to impossible. I felt it was my responsibility to share our experience with the community.

I am beyond shook . I came to pick up my child who went up to the drinking fountain telling herself she wants water when a lady who work there ( pregnant ) tells my daughter moving her hand in a rudely juster “ then drink water “ what a way to talk to a toddler . I only imagine what goes behind close doors . If you don’t have patience for children don’t work in child care

I’m curious to know why there hasn’t been a review since 4 years ago. Is this daycare closed? I’m interested in services but for someone there’s no reviews since 4 years ago?