CubeSmart Self Storage

I chose Cube Smart because of their location AND price. Initially called the customer service center and spoke to Louis who was very helpful. Set everything up and reserved the unit while talking to him. Then used the smart registration online to set up my account. It was very easy and my unit was waiting for me the next day ready to be occupied. It's very clean and secure.

I really like this facility because for one, it's accessible in the early morning hours. The site is well-maintained and is secure like Fort Knox. I kid you not, access isn't just puncing in numbers. There are several access points required to identify you as an account holder and even then you still have to verify yourself through each point. I find this truly impressive because some people store items they want away from there homes and secured 24/7. The Cubesmart security system is no joke, but yet welcoming to those who have axons to the facility. Located next to the iFly and golf course in Loudoun County or Ashburn, VA. I went here for the first time in over two years and the items were in good condition and free of dust. I was amazed at how this climately controlled facility ensures your property looks the same going in after several years of just not checking up on it. And like I said the facility is so clean it could be a luxury apparent complex with all the bells and whistles. Automated lighting, security cameras everywhere. I mean everywhere. The interior is just as clean as the outside and there are several dollies available to move items in and out of the facility. The elevator only grants you access to your storage facility and no where else other than the entrance. I definitely recommend Cubesmart for short-term and long-term storage. By the way, they have an application that really makes conning to this location fun. But I won't disclose west the application does - let's just say it's a technological experience to anyone visiting the facility.

Sold my house and needed to store all items asap in storage. For first time experience, this cubesmart location was hassle free and got the unit size needed for great price. Very informative and helpful staff.

The ease of all the transactions from beginning to end was amazing! Customer service was speedy and helpful!

Very nice facility, friendly staff, and reasonable prices. Overall a great experience when you need peace of mind with your stored stuff.

Anytime I had a problem they handled it easily and professionally.

Sandy was very helpful, efficient and kind. She had great patience with each customer present. The storage is exactly what I need- very clean, secure and well priced.

Short story - priced well, clean facilities, and helpful staff.

Longer story:
I was dealing with a really complicated situation with multiple moving parts and factors to be considered. Shuja, the manager was helpful above and beyond what I could have hoped for in a situation like this. He helped us figure out what unit to use, helped us consider some alternatives to what we had on our radar, and was so friendly during the whole thing. I felt like he really cared about helping me get a good solution for me, rather than one that was just easy for him to do from an administrative stand point.

I highly recommend this location to people.

August 31, 2020
M. Sarabi.
The storage is clean, and bright. The location is very easy access and convenience. Great customer service. Mr. Shuja, was very helpful and friendly. He took the time to go thru all the available options which would be best for me. I really appreciated and happy that I rented a storage in this location!

The place is always clean. Everything always works. Managment has excellent follow through - they say they are going to call back and they always do, they take great notes so when you talk to one guy then get another guy it’s always like talking to the same guy. Always polite and professional and very understanding. Moving is frustrating and I’ve not always been in the best humor and they are always understanding never meeting my bad attitude with bad attitude, instead they give me a smile and talk to me with compassion and understanding. It’s like the Starbucks of storage everyone is pleasant and peppy regardless of what kind of mood you’re in.

Nice & clean, easy access, lots of carts.

Clean (new) facility with convenient entrances and elevator access. Entrances flow easily allowing loading and unloading without having to negotiate a small step up/down. Met with Lynda and she was very knowledgeable and efficient. She showed me my unit and had my lease done in less than 20 minutes.

Hi just had a great customer service experience with a Manager for Cubesnart in Ashburn, Va. besides how clean this location is, one can really tell that they take care of the facility. As far as Shuja the Manger at CubeSmart goes! He was awesome! Very knowledgeable and friendly. Doesn’t seem important to everyone but when your down on your luck and have to move unexpectedly it’s nice just to be treated kindly during stressful life events! Thank Shuja!

We are the first time users of an storage facility. Superb customer service. Sujoy is an amazing representative. He personally took pains and provided us help in moving in and out. I really appreciate his work ethics and support to new users like us.

The facility is clean and bright. The location is very easy to access and convenient. Great customer service. Huseen, was very helpful and friendly. He took the time to go thru all the available options which would be best for me. I really glad that I rented a storage in this location!

Staff is very helpful and professional. The facility is very secure with good access to units from two elevator locations. Never had a problem getting carts. Finally, it is extremely clean and well maintained.

Great location and set up. Very clean and comfortable to work in. Everyone I have worked with are quite friendly and receptive but I have to give two thumbs up to Cynthia for setting the bar high with fantastic service each time I have required assistance or had questions. Should I ever need storage again after I move, I hope I am fortunate enough to find a similar place.

Shiva Ahmadzai was extremely helpful. He did everything he could do to help me today.
I have been a client for almost two years. The facility is clean and well lighted. Access is always easy.

The comparison between sizes and locations was pretty straightforward and the extra costs were clear up-front. We haven't had any issues with the space, and appreciate how we could do everything online without needing to physically go into the space to get set-up.

This was my first experience with this type of storage. The Facility is brand new. The Manager, Lynda McGrosky, was so helpful and personable. When I needed rather quickly, to change to a larger space, she was able to waive an additional admin. fee, and a further credit from smaller to larger space. She is a real asset to the company!