Global Credit Union

My favorite bank! It's the only bank that I go to. Great, if you wanna cash checks, get rid of a bunch of cents and turn them into money in your bank account or get physical cash. I've gotten two dollar bills here. :)

I have had an account with Alaska USA for 18 years. They have always been wonderful to work with. The tellers are always friendly and helpful. Last year my husband died and since then everyone at my local branch has gone above and beyond to help me with my banking needs. They provide good old fashioned, small town service backed with the latest and greatest tech and info. I highly recommend them.

Global Credit Union is friendly and has answers when I need them. It is close and very convenient.

Been going here since it opened and have business and personal accounts with then. Service is fantastic. Some of the tellers even remember my face and and are pulling up my account before I get up to the counter. This isn't the case at all Alaska USA branches, but it certainly is here. The online banking is also very good. Better functioning than some of the other local institutions.

Friendly and helpful staff. Have been with them for over 15 years

Great FCU, absolutely love the customer service!

👍

Excellent

Friendly people and great products.

Friendly staff and usually spotless. I just wish they had lollipops on the counter like most other banks have.

Please make a branch in the bristol bay area!

Once Alaska USA became Global CU, the wait and hold times have increased dramatically. The mortgage company is also not within Global CU, as they use an outside mortgage company that is really difficult to get ahold of - after you have purchased a home.

I've come to the conclusion I am probably going to change my bank.
I want to start by saying the Customer service I've experienced has been kind and excellent!
I've been with Global Credit Union/Alaska USA for years.
I'm disappointed because I had higher expectations and used to not experience these issues.
I've been struggling with the same reoccurring issues for roughly a year now. The last few months though it's been extremely persistent.
Since Alaska USA started its transition to becoming a global bank, I've run into several problems.
My transactions not going through, my account being flagged, not receiving calls back (even when told I would receive them), my pin just stops working and I have to go reset it.
I've been on the phone with them so much the past few months, it's truly become a chore and a hassle. It's unfortunate because I actually really liked this bank. I've never had another one, and now I think it's the time for me to change.

I would not recommend using the ATM here it almost took my money again and wasn't allowing me to put in the $20s in, so I tried one and still didn't work. This bank needs to replace their ATM!!!