Lustine Automall

My Rate:
Fin: Mr. Sham M.
Pre-Own: Mr. Jesse A.
Product specialist: Ike L.
Service: Mr. Yohannes. and these are the only persons I'd rely on to see into my service needs. They take their career in customer service carefully, almost to their heart!!
They work hard for the best service station, which deals with you, no fake stuff.

I hope my car needs service soon so I can go play with their espresso machine again! No, but seriously, my three young boys and I had to wait almost 3 hours for service, but that time flew right by.

There were two waiting rooms, one with televisions, and one without. There was free WiFi, a snack and beverage vending machine, lots of comfortable chairs, balloons.... (not my favorite part), desks, reading material, close to the large restrooms, a car battery hooked-up with myriad charger cables, a hot/cold water dispenser, tea station, and then the amazing espresso/latte/hot chocolate maker!! Clearly, this is a first for me..

The only thing that would have made the waiting room better would be a complimentary snack machine, like a popcorn maker or something, and then paper cups instead of foam, since my one year old couldn't resist chewing the edges off. Oh yeah, my car is fine too.

All-in-all, I'm one happy customer, thanks for taking care of us! My first experience here, and it was great through and through.

This is not the dealer you know. This is a totally different experience. Low pressure, EXTREMELY helpful and knowledgeable team, stupendous service after purchase or even for your current vehicle. They are straight up with you, never lead you on, and make a fair deal to get you that purchase you will never have remorse on. With a LIFETIME bumper to bumper warranty? How can you NOT go here?

Second time going in for service and I couldn't be happier with my experiences. I usually dread going to dealerships for service especially with surprise costs not found until you reach the cashier but the quote here was spot on. The entire process from making the appointment online, being received to drop off the car, speaking with the service advisor, the work done and the cashier were surprisingly pleasant. Not what I was expecting and I didn't post a review until my second time just in case the first time was a fluke. It wasn't, they really are that good.

Travis was the person I dealt with...he was awesome! I will recommend him & Lustine Toyota to my friends and family. This is the 8th car my family has purchase from this dealership.

Great customer service, we ended up by two types of Jeeps. The sales associate Ammar was very helpful throughout as well as their management and finance department.

Tina Miller is Awesome. She treats the store like she owns it. She does everything. She is half employee, and half amazing. Thank you whoever hired her, she is top notch.

Went to get batteries for my key fobs. They are cheaper than the Lexus dealership. Very quick service too.

I bought my car at Lustine 8 years ago. I have returned there faithfully for service. Bought a second car there 2 years ago. I am completely satisfied with the service there.

The service there was pretty good where we went (14211 Jefferson Davis Hwy). We had a guy there, Hadley Blue, who was polite and helped us through our issue

Most of the time great customer service in the maintenance section. Though sometimes they...dont relay essential information. But if any troubles, the service dept manager will make it right.

Justine Toyota's service department is outstanding! Neal Costello solved all problems and I left without a care in world. Great job Neil!

Serviced my jeep, my service advisor, Eric B. let me know how long it could take and kept me informed throughout the time I was there so I wasn't waiting without knowing the status of my vehicle.

Bought my Jeep there. All the staff was amazing with us, specially Ammar, he called us as soon as he received the car that we were looking for and helped us throughout the process.

Great service, very thorough . I still dont know how they manage that mad house in there but they got my stuff done.

These people are awesome. No pressuring sales tactics, just professional courtesy. Highly recommended

Lustine will do everything they can to get you into a car today. Wide choices, friendly staff. Woodbridge's hometown dealer.

Have bought 2 set's of tires here, no complaints yet

Wonderful service and good staff on board to serve you will return.

Great place, Great people, if your inrerested in purchasing a car, truck stop by.