Dulles Shell Service Center

First time for an inspection coming from MD based on reviews and I was impressed with the customer services and ease of the process. Had to wait by the curve 40-60min due to arrival but no appointment was made and the process itself was quick so I have no complaints.

When it was my turn, It was explained what I was needed and pricing was straightforward. Thanks!

We have been coming here for years. It is one of the few shops where you know they are being honest. They have helped save us from dealership bs a few times saving us hundreds of dollars, not to mention they are decent on their prices. They have even shuttled me to work for a big job.
The only con I can think of is that they prefer drop offs to appointments for bigger jobs, but I have had both depending on what kind of work I need done.

Quick service. Nice and pleasant staff. They don’t try to up sell and come off as very honest folks. I have visited this place multiple times for safety and emissions inspections and oil changes. Always had a good experience.

has been my go-to place for vehicle inspections for 3 years. Went there today to get a oil change done (labor only)…quick service and I was out within 30 mins. Friendly staff, great deals, efficient place! Will go here next time as well

Everything is good about this location, I highly recommend them for your auto care. Manager and employees are very helpful, friendly and explain everything in detail. They really take care of your car. Job well done. My go to service center from now onwards.

Came here for a safety inspection and falsely thought I needed the emissions inspection too, I appreciate them being honest and telling me I didn’t need it. The job was done quickly and staff was friendly and efficient. I will definitely come back next year.

My family has been taking our vehicles to Herndon Auto Care and Dulles Shell for years. The staff is always friendly. Mike is a very experienced and capable mechanic. Mike can diagnose just about any issue with a vehicle and he always provides a clear explanation of what and why something needs to be repaired. Herndon Auto Care pricing is very competitive and they stand behind their work. I highly recommend taking your vehicle to Herndon Auto Care the next time you need service.

Very great service. I do not know what the haters are talking about. Hospitable workers not worried about a quick buck come up.
They love their jobs I can tell.

The service is always good (quality work, on time, reasonably priced). Well run service center.

Came here when I felt I was being ripped off by a different mechanic and I needed a belt change. They heard the price I’d been given and gave me a quote almost $150 cheaper. They have a “beat their quote” offer and are very kind people. My plan is to stick with these guys.

My family is on our second generation (started using them in 1990s now my son goes there) as customers of dulles shell always quick fair and good service. Rare in the sterling area.

I have brought all my vehicles here throughout the years. This shop has always been on point, extremely friendly and helpful, and a pleasure to work with. They are my go to guys for the last decade. Ford Crown Victoria, Mazda MPV, Ford Escape, BMW M3, and now a Jeep Cherokee. No matter the make or model or oil type they've had my back.

Great people, employee's are fantastic, hal & bill are just wonderful, won't take my car anywhere else, Mike is a great mechanic

I've been taking my '06 RSX and my '18 Chevy truck here. Customer service has always been top notch for work or advice on the car. One of the best garages in the area for work and recommendations.

Called this morning (Monday) and took our car there this morning after problem noise become noticeable over the weekend. These guys are great! Listened to the car and found the problem, a simple fix. They could have charged us a ton and we would not have gladly paid it to make the problem go away. They DID NOT. Very honest, knowledgeable and personable. We have found our new car repair shop!

I've never had a bad experience here. Wait times are nominal; staff is friendly and the techs seem well-versed. Especially important is they are transparent when something is outside of their expertise and you need to go to a specialist for a repair.

I've followed them from when they were on Elden St. in Herndon to their present location in Sterling and will continue to be a loyal patron.

Waited 15 mins in the store while the oil change service was getting done. The service was quick and hassle free.They accepted the discount voucher and I was upfront intimated that only one voucher per year. There was complimentary coffee or water for service customer which is a little nice thing during wait. I did not need though. Overall satisfied.

Always get treated fair and great for all of our cars by Hal, Bill & the rest of the team! Our lifelong shop since we found them 2 years ago. They never recommend or push unnecessary repairs and do quality work every time.

I have to say this place is one of the most honest and professional car service locations I have ever been to. They honor their advertised prices and do not charge for anything extra and the work got done extremely fast. I had both front and back brakes done recently on my Prius and saved alot of money with them. I called them in the morning, drove there right after, and left before noon. Thank you!

If you are looking for trustworthy Mechanician and best place for your car maintenance, oil change, state inspection, etc... try this place ! I live in Sterling area over 10 years, never been dissapointed with these people, they go beyond their miles to exceed your satisfactions !!!
Meet Mr. Scott, the General Manager, a human being with great dignity. character and trustworthy man!!!