Mavis Tires & Brakes

I’ve had them replace my tires before and came back today for a rotation and oil change since I had such a great prior experience there and they were great! I was there with my 2 kids waiting for the car to be done and they were very forthcoming over the wait time and I really appreciated it since they knew I had my kids with me! Everyone there is always kind and they don’t try to sell you other services or products while you’re there! I always have a great experience at this location and will continue to come back! I feel like I was treated fairly and kindly!

Mavis Tire is a great company that really cares about their customers. We had a great experience when we bought four tires from them earlier this year. Today, had a tire with a slow leak, they got me in right away and repaired my tire quickly. Really great experience.

I have to disagree with the comments that state that women should avoid these guys. I am female and had a fantastic experience with this company! They were willing to work with me on scheduling my service and were very respectful and courteous. I will be recommending them to all of my family and friends and will be taking my car back when I need additional service!

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I recently had my brakes and rotors serviced at Mavis, and I couldn't be more satisfied with the experience. Christian, the service representative, was not only knowledgeable but also incredibly friendly. He took the time to explain the process, answered all my questions, and made sure I felt comfortable with the service.

The quality of the brake and rotor work exceeded my expectations. Mavis' attention to detail and commitment to customer satisfaction are truly commendable. The entire process was smooth, and I appreciated the transparency in pricing and timelines.

Christian's professionalism and friendliness made the entire service visit a positive one. I can confidently say that I will always choose Mavis for my automotive needs. Their expertise, coupled with exceptional customer service, has earned my trust. Highly recommend!

These gentlemen are AWESOME!! Christian is amazing along with the rest of the crew. I’m still having a technical issue with my tire sensor! Though they replaced it for me, the sensor is still displaying. They are not charging me! I appreciate integrity and character and Mavis in Trussville has that!

Many thanks and I will be Back along with sending others their way.

Christian, Teddy and the crew, was very knowledgeable and super helpful when I took my car for an oil change and to look at my brakes, that is need of repair. I am grateful for the true concern they showed me, when going over what was wrong with my car. The store is nice, clean and welcoming.

I stopped in just to check the air in my tires, Christian and his team took such great care of me, and went ahead and quoted me for a new set of tires when I was ready. Thank you so much Christian! And thank you to the rest of the team as well.

No problems for me. It was my first time going to this service store. Needed to change a tire out and they did the service I was looking for in a timely manner. Both the guys that were working are friendly. Discount is the way to go!

Manager promptly assisted me on time when I arrived for my appointment. He was attentive and professional. They found the reason why my tire continued to go flat. They did not overcharge. In fact, the problem was so small they told me there was no fee. They could have come up with all types of expensive excuses for the slow leak but they were honest with the problem. I will definitely be back with any future problems.

Shane and the crew came through! We mistakenly ordered all terrain tires for our passenger van that made the handling unstable - when we spoke with Shane about the issue, he helped us find the right tires for our van. He was even able to find a warranty option available that allowed us to swap the all-terrain tires for the highway tires we needed with no additional out of pocket costs to us. Amazing service in a time of need for us, and we will be back for future vehicle maintenance!

I'm currently waiting for them to finish my rear brakes. I drive an older vehicle so when they told me I need pads, rotors, etc I wasn't surprised. However, I WAS surprised how expensive they are and wish I had asked around more before telling them to proceed. I didn't expect to pay $625. I've been waiting 3 hours and although that's a long wait its to be expected when they have to order the parts, I was actually surprised they could even get them today. Overall a positive experience, now let's see if they actually did the job right because I've seen some pretty bad reviews here.

Update: Shane and Teddy were very professional, and more than that they showed a compassionate human element you don't see as often these days at businesses. I originally gave them 3 stars while waiting out of frustration but have now changed that to 5 stars.

Keep up the good work.

Always great service!! From Shane being the manager to now Christian!!! Went in today for a concert with our Ram and Camaro and he got straight to the point! Prices and services!! Great management! Thanks Christian!! We are a dedicated customer and this is our to go to for tires and brakes!

Bianca and Teddy took excellent care of me today! Awesome people! I highly recommend these guys 👍

Mavis Tire and Brakes is amazing!
I had several questions and concerns regarding an original quote and the employees were patient in explaining, addressing and respecting my concerns. They were professional, efficient and provided exceptional quality work, at an even better price.
Mavis, you are appreciated and for any further work (hopefully not soon 😉), this is the location to provide be the service you need/want as a person/consumer.
Thank you all; LDarrius, Christian and Teddy for the right products, the right price and sweet spirits. #GreatWork

I have to say I’ve had a great experience, with company I’ve been very impressed, they also matched the price didn’t try to over sale or offer us anything I didn’t need. J.C. The service manager and store manager Christian great men.

Came on Monday to buy new tires were short staffed n busy so I made an appointment with The manager John , awesome customer service answered all my questions. I came 20 min before appointment at 2:30 on Thursday
Got my new tire balanced n rotated with a fresh alignment Whoohoo!! I only come here for brakes n tires, if I could I would get my whole car serviced!! Thanks for taking the hassle of worrying about my wheels out of my life

Mavis tires has the, hands down, best service in trussville for tire service. I've been using them for 6 years now and have always had great, fast, reliable service.

Christian was a great help and explained the repairs needed for my truck. His team fixed the issue fast the same day.

I always enjoy the experience. Getting your car worked on is always nerve racking, but the team here is all about you. Thanks to Bianca and JC. Now I can ride without worries.

Mavis really came through with repairing my tire. Come to find out I had a nail in the middle of my tire tread so they fixed it right up. They were super nice and worked very efficiently. I was in and out in no time. 10/10 recommend 👍🏽