Lockaway Storage

As a military spouse with 10 previous moves under my belt, I've had my fair share of experiences with storage facilities. I can confidently say that Lockaway Self-Storage has set a new standard for me. From the moment I called, Rhonda made the entire process incredibly smooth and efficient – it took less than 15 minutes!

Rhonda's professionalism stood out immediately, but what truly impressed me was how she balanced that with a friendly and personable approach. She took the time to joke and chat, making me feel like more than just another customer. It's clear that she genuinely cares about her clients and enjoys what she does.

The facility itself is top-notch, with impressive technology that sets it apart. Instead of the usual gate code, they offer an app to enter the premises, which is incredibly convenient and secure. On top of that, their rates are currently reduced for a Memorial Day Special, making it an even better deal.

Overall, my experience with Lockaway Self-Storage was seamless and stress-free, thanks to Rhonda and the innovative features they offer. I highly recommend this facility to anyone in need of storage solutions, especially fellow military families who value efficiency and a personal touch.

I called to make rent a unit and I spoke to Nisha. She was very helpful and very professional as well very kind. This storage facility in Boerne was very clean. It’s also very convenient to our home. The only thing I would say is if you have a unit in the back plan on bringing your own dolly’s or carts. We thought they would have a flat bed cart like another local storage we had used.

Very friendly, courteous, and efficient. The units are easy to access 24/7 and the facility is secure. Lockaway Storage is a business that delivers exactly what they offer. Would absolutely use again if the need arises.

Jackie Taylor is very knowledgeable and was so extremely helpful. She made sure that I had exactly what I needed and made the process very easy .

Excellent Experience! Clean Secure Storage, Friendly, Courteous, Helpful people specially Martin he was very nice and kind.

Loved the costumer service my wife and I received , Martin was amazing explaining pricing and showing us different units.

Had an amazing experience with this storage, please reach out to Martin if you are in need of a storage. Great customer service!!!

This is a nice, clean, and well-run facility with helpful staff. They offer month-to-month leases, which is exactly what I was looking for.

I can't say enough praises about Martin Castillo! He was extremely helpful in getting me into a unit,
He was thorough in the process and made sure I understood every bit of the contract I was signing.
he is so patience and He took me to see the unit before I signed anything and it was so clean and well kept, Very satisfied with the entire transaction and would highly recommend for any storage needs.

Excellent service. Jenn was a very helpful and knowledgeable person to deal with… easy as it could be….

Excellent customer service. Glad we found them. Would recommend.

The process for renting a storage unit was really easy and it didn't take long Martin was really nice and helpful thank you

Lock Away Storage is a clean and secure storage facility. The staff is friendly and helpful. I highly recommend Lock Away Storage!

My experience was easy and Jackie the associate was pleasant and very helpful.

Excellent staff and great location for me and the rapidly expanding community. Security, unit design & facility layout are great as well. If wifi were included, I might try to move in.

Update:6/20 I moved to Houston instead.

Everything was immaculate during my (numerous) visits to my storage unit. Invoicing and responses to email queries were quick and always helpful.

Their product is not cookie cutter. They distinguish themselves via their personnel, unique services, security, well maintained grounds and equipment.

Very accommodating to my storage needs. Great, friendly customer service . Excellent location and great price

Very easy sign up and less than 5 minutes from Espranza where I live

Great job! With 2 units (1 for business and 1 personal), the online payment system put both on one credit card charge. Martin fixed it in less than 30 minutes!

Clean property. Great staff. Couldn't ask for a better storage company definitely recommend these guys.

The lockaway team here in Boerne are very helpful and absolutely great. The best storage facility I have ever rented. Access is fantastic and easy. Very reasonable pricing as well.