Boerne Jewelers

I have used Jose over the last few years for many things . Including complete watch repair, watch batteries, cleanings etc . My most recent visit brought me to have my engagement ring resized. He turned it around in 48 hours and I am very grateful.

Luis serviced my almost 40 year old Rolex women's watch which never had kept good time and which I had only had serviced by certified Rolex dealers in the past. At this point I had given up on the watch ever running properly as it had gotten to the point of not running at all. The watch now runs perfectly. and for about half the cost. It keeps accurate time and I am thrilled since this was a gift from my husband. He also recommended and replaced the original band (which was in danger of breaking since the gold links had stretched out) with an aftermarket one. The difference is unnoticeable and I can now wear my watch without worry! I also recommended a friend who had a keep sake watch in need of repair and she recently told me she had a similar experience.

I took in roughly 6 watches that all need batteries, links removed and TLC. One ending up needing an internal component replaced, and to be completely taken apart and put back together to function properly. All of the work (aside from the internal component) was done while I waited and ended up costing less than $200.
The watches and links were returned to me looking brand new. The husband/wife pair who run the store were friendly and professional. If I ever need anything done I will bring it here. There was no hassle, no up-sell and no wait. The store also has a nice inventory of watches and jewelry to shop from if you are buying and not repairing.

I brought in my wife's wedding rings to be re sized and add a diamond to her wedding band that had come out. They did a quick professional job that came back flawless. I couldn't even see the repairs under a jewlers loupe. Very happy with the work and price!

Luis did a fantastic job repairing my watch..totally professional. And his beautiful wife Lorena was very pleasant and accommodating..I’m a customer for life ..Adam Serrano

They did a great job making my watch look like new again. Fairly priced too.

Luis did a great job on a tight timeframe. I was pleased with the result.

Brought my ring in to be resized quality was good and customer service, it was pricey that was their only flaw overall would recommend.

Took my fiancés engagement ring to be resized and cleaned. Was charged $165 and the ring was still too large and one of the diamonds was pushed out. We did not notice that the diamond was pushed out until we got home and the next day realized the diamond had fallen out. Took it back to be resized, and he claimed the diamond was not his fault, though the ring has been in my fiancés possession for over 5 years and never had any issues UNTIL we brought it here. He said he would give me a quote on the diamond when I came to pick it back up but went ahead and put the diamond in without my permission, and I was forced to pay for it. Sleezy buisness, 1/10

Went in to have my gold chain repaired. It had broken about an inch from the clasp.the man at the counter said he could fix it for 45dollars and would clean it for 15 dollars.he had to get a calculator to determine the total was 60 dollars.that should have been my first clue.i went to pick it up and suddenly the total was 81 dollars.i asked why so much he said it was 10 dollars extra because when he went to heat up the clasp end it melted and he had to put on another one.and the rest was tax.tax sholud only be around 6 dollars for a total of76dollars.i then asked where was the one inch broken piece and the piece that was melted down he said there wasnt any.my fault for not taking a pictures.he totally lied .then he showed me a picture of a chain that was not showing missing piece. Totally disgusted i paid him and let him know i would not be back and would not recommend this thief to anyone unless you have a witness and photos.even then he would find a way to scam you.

This is an absolute nightmare of a store. They are both liars and thieves. They said it was one price then demand more money after. I have never had such horrible service. He threatened to keep my watch if I didn’t pay more. Do not come here!

I bought a necklace there 2 months ago — I asked and was told it was Sterling Silver —- $300 plus — I looked at the back and was suspicious as it was yellow — I took it to another Jeweler and was informed it was plated and no worth much , certainly not what I paid — I took it back and Boerne Jewelers refused to refund my money

Ripped off !

Wanted to sell some fine silver to them and they tried to rip me off. wanted to pay me less than 50% of spot price. do not come here