AutoZone Auto Parts

I wish every Auto Zone employee was like Sean! He's amazing! He was kind, informative and detailed oriented. He took the time to change my battery correctly and even cleaned the area a bit. He deserves a promotion and a raise!

I have found no other location which services their customers better than this location right here. Jen, Michael, Chrisy, Steve, & Indo are the BEST at what they do. Going above and beyond is what they do best. The amazing smiles is what its all about, and getting the job done. Thank you for all your hard work and making all your customers happy along the way!!! We are not customers, we are family.

The employees at this location are especially nice and knowledgeable. I was having some trouble with my F250 while traveling through the area. The crew helped me out a lot and got me back on the road. Special shout out to Steve! Thanks guys! If, I lived in the area I would go here every time I needed any help with my truck.

Super Steve is awesome!!! He was so helpful when it came to finding out what was wrong with my car! Being a girl who knows nothing about vehicles can be intimidating but Steve made me feel comfortable and not at all like he was trying to upsale me for no reason. Love him!!! <3333

Very friendly & helpful staff.
I stopped in today to get my battery tested and the nicest and knowledgeable gentleman helped me fix and install a new battery! He even recommended some items i didn’t even realize i needed!

Auto Zone is a secret gem in the automotive industry. For a novice without auto repairs in my wheel base, it is hard to discern where to go with ridiculous pricing and people taking advantage of those who don’t know. I ordered a broken running light from Auto Zone. Jen, the manager, was extremely helpful and even installed it after I attempted it myself. Everyone in the store is extremely knowledgeable and helpful. I observed many of the regulars being called by their first name. I have told my friends and will definitely return for advice in the future.

Such nice help went way out of their way to get me fixed up. The manager is very customer oriented. Thank you so much!!!

Needed a battery. Everyone was soo nice and and helpful. A super nice employee came out and diagnosed my car, installed my battery, gave us info about my car I didn't know. Very knowledgeable. And I noticed no matter how busy it got, they all did it with a big smile and warm welcome. Thank you for a great experience.

Needed something for our vehicle and went straight to Auto Zone. Always helpful courteous staff made it well worth the trip.

Roy is awesome, I had a brake light out,and headlight out also. Got a warning on the way into town to get bulbs ,they were close to closing,and Roy still helped me get both changed ..thanks so much .Above,and beyond..great store

Jenn the manager went above and beyond to help me help a friend. She was not only willing to listen to the issue, she offered a great solution. Highly recommend!

Extremely helpful! Needed help with a turn signal light & they took care of it in just a few minutes! Steve & a couple others provided excellent customer service! Will go there again with any future vehicle parts needs. Highly recommend them!

I like the service I got at this Autozone, it was raining this day and I needed the correct wiper blades put on my vehicle.

I live in Boerne TX. I came out of the gym at 6:30am Monday morning (21 Aug) and my truck wouldn’t start. I walked to the Auto zone to see what time you opened. Steve was sitting on the curb and volunteered to come over to check and see if he could help. He jumped my truck and was waiting for me when I pulled up. He checked my battery, told
me how much a new one would be and had everything ready the moment you opened and installed it in 15min. He is extremely professional and helpful! He is the example of what customer service should be and a GREAT example for your company!

Store assistant “Lady named Red”, was extremely knowledgeable and helpful for myself and my husband. We needed new auto lights and a battery. She installed all of them and answered all of our questions. She did it all for us which my husband was thrilled to have someone so knowledgeable about installing them. She is a very smart lady.

The people who work here were great to talk to and help me get everything I needed. Thanks

I first called on Friday and spoke with Oscar and he was very friendly, helpful and knowledgeable about what I needed to know about replacing my battery in my 14 year old car. I initially got a jump on the battery and thought , after driving it for 45 minutes , it was good to go. But the next morning proved otherwise. After a neighbor was not able to jump it, he was able to determine it didn’t have enough volts left in the battery to be jumped and would need to be replaced. My neighbor took the battery out of my car and placed it in my husband’s car. I took it to AutoZone in Boerne to get it replaced. Oscar was there and I was happy to see him, given that he was so nice the day before. Indeed he was. He went to my car and carried in the old battery, got the specs for the new one, and pulled it from inventory after I agreed to the purchase. He provided me with the $25 Core discount for turning in my old battery and, after complete ting our transaction, he carried it out to my car.

My neighbor was able to easily install the new battery and pointed out that the old battery was the original! This was my parents car, it sat in their garage, and seriously only went to the grocery store and church on Sundays. When I got it in 2016, it only had 21,700 miles on it. It had a total of 37, 650 miles on it when the battery died. Not bad for a 14 year old car!

If you get lucky enough to have this fine individual help you out with your auto parts needs, you’ll see why she’s getting a five star review from me.

Customer service can’t be found everywhere all the time. But when it is found it should be recognized, and identified. Well done Miss Jenn. You are a rockstar.

The manager was really helpful and patient with me. It only took me 15 minutes to get in and out of there. She was a female and helped me replace my rear view blinker.

Jenn at this store was incredibly helpful! My car had a part dragging underneath the hood and she came out and helped me remove it. Being out of town and with my son this was so stressful and she helped me tremendously. Thank you AutoZone for Jen and always helping your customers.