Parkland College Bookstore

I called the parkland book store to order a text book and they were extremely helpful. They were kind and told me everything I needed to do to get the books I needed.

It's great!!

When I visited, it was fine. The shelves are laid out so you can clearly find all the required materials based on your class and section number.

Decent bookstore, sells a lot of useful items, however the quality of some of the electronic accessories and chargers is somewhat lacking.

Bad customer service. Whenever I go to pick up online book orders the wait is ridiculously long. I'll ring the bell and employees will see me standing there, but no one says "someone will be with you in a moment" or offers to help or anything. I understand there are other priorities, but I don't think picking up pre-ordered books should take 15 minutes. Most of the employees aren't friendly either. Several times when checking out I've had cashiers who are apathetic and speak in monotones. There's also a rule where you have to put your backpack in a cubbie as you walk in (which is understandable), but as a new student last year I was unaware of this and was rudely hollered at. The bookstore itself is nice and has a good selection of items, but the customer service could be MAJORLY improved.

Very unhappy. Beware of this bookstore policy! My daughter ordered her books. Just received her psychology text last week, which was very late. She had to purchase the online text prior to keep up in the class and have access codes. She tried to return the book today, since they got it to her late and they said no returns because it is past the policy date. Really???!!! They were at fault for getting it to her late. That's over $100 book.
Disgusted with this bookstore.

Absolutely terrible. Love this college, hate the bookstore.