Norris Tire & Auto Center

It was easy to schedule an appointment, get the tires, and get them on, as well as get the car aligned. We don't just trust anybody with Dad's car, so we were hesitant. However, the staff was super polite and helpful. The car rides great and it's was so easy to get a fast appointment to get the tires delivered to their store and installed. I loved that they had free soda, coffee, and hot chocolate for everybody. Their prices were lower than several other places. They offered a great warranty and we will go here from now on. Thank you to all of the staff.

I was referred to Norris by close friends and I was not disappointed! I went by to check to see how they differed from the dealer service that I needed. At the onset I was greeted by a very nice woman who was able to provide me estimates on the work required and answer all of the questions I had. I presumed the work would take a week as some local mechanics need more time. I was wrong. She stated that they would have it done in a day as long as there were not other issues. It did take one day and a little more time in the morning as they needed to check to make sure what I requested was really the issue and found that it was a previous error made by another mechanic. They finished the work the following day by 9:30am. The work was $1000 less than the dealer and the quality and workmanship was stellar. They ended up getting a client as a result of their work and how absolutely personable they were. I did not feel rushed out or like I was just a number. The place has a warm and welcoming family vibe. I truly don't think anyone will be disappointed.

I have taken my car to Norris for tire needs twice now. They have gotten me in quickly, is VERY affordable, and very friendly! For someone that doesn’t know a great deal about tire and tire repair, issues have been explained thoroughly and I don’t feel silly for any questions. I will continue to take my car for repairs every time! Thank you, Norris!

First time visiting Norris Tire & Auto Center. I was very pleased with the oil change service they provided. I found out I needed an engine air filter through the check-up they performed on my vehicle. They provided me with a picture of the filter as well and it was absolutely in need of a change. Overall, I was very pleased with the service I received and will be a repeat customer for sure! Side note, the service advisor, Chuck, was a huge reason my visit went well. He assisted in making sure my visit to Norris was the correct choice!

Matt was really helpful throughout the process, and I have always received high quality auto care at Norris. I really appreciated the breakdown that was emailed to me and that they gave me the pricing up front before they did anything besides the requested oil change and tire rotation. Matt kindly explained things when asked, but never “mansplained” anything to me. Great service!

First time customer. Easy to make an appointment for oil change/tire rotation/overall checkout. Front desk very friendly and efficient. Work completed in a reasonable amount of time while I waited. Fair price for work done. Will be returning for work as needed in the future.

I realize some of this was just happy timing in regards to a bay being available, but I went in hoping to schedule something a week out, instead they were happy to replace my tires and change my oil immediately if that was what I preferred. I happily agreed and began thinking how to get home. Oh, they have a courtesy shuttle! Dropped me right in my driveway. Work done exactly when they said, exactly as promised, for exactly the estimate which was actually less than I'd expected before pricing the tires. Excellent experience all around! I plan to be back soon for more work.

My ford explorer was leaking oil. Norris Tire did a great job at identifying the issue and getting my car up and running. I also had a great pleasure conversing with I believe Becky at the front desk and Dan who shuttle serviced me to my needed location. Thank you guys for being so kind and helpful. Enjoyed the experience.

I walked in because my lug nuts were swollen and I couldn’t change my tires. Despite having a list of cars in there, they got me in the same day. I was patient as I didn’t have an appointment and just happy to be serviced. To my surprise, they fixed my problem quickly. Which was appreciated because I go to the University and was busy today. I think they are nice people based on my interactions with them.

Love using Norris! Able to get an appointment within a few days and they worked with my schedule. Got my car done quickly. Reasonable prices. Shuttle that they offer was extremely helpful in getting to work and had a friendly driver. Great employees that explain everything they need/had to do and why. Highly recommend!

This is my second time doing tire business at Norris Tire and Auto Store. I trust the staff and rely on their opinions. And, the extra value added today to remove the rattling sound underneath the hood of my Toyota Camry was a blessing...and at no charge! Great folks at Norris Tire. Thank you.

Thank you for keeping my older car roadworthy for the past 4 years. And thank you for your inspection work on it when we had to tow it in this past weekend.

We finally reached the point where your team told us they couldn't safely repair it.

So thank you for your kindness while we came in to prepare it for its final trip to salvage.

I had to stop by to get an alignment done afrer getting new tires. Chuck, the service advisor, was eager to help me as soon as possible even though I was a walk-in customer. I got help from another service advisor. I didn't get her name, but she was also very professional. It was also great to see them appreciate military personnel and veterans. I feel great supporting a local business. I will be back.

Norris Tire & Auto are always so helpful and provide excellent customer service and care. They are friendly and helpful and give quality work at a fair price. I highly recommend them as an option for your auto and tire needs.

Tyler and the entire staff at Norris Tire are so willing to serve the customer with a helpful attitude. I’m too old to deal with jerks, and quite frankly will not put up with it. So I am especially grateful when dealing with nice people who are also excellent in what they do. Great customer service at Norris Tire!

I called to see if Norris could fix my slow air leak and they said to come in. I came right away and they quickly started working on it. In about an hour they were finished working on the leak for two tires and explained the issue of the tires not being well sealed on the rims. They cleaned the rims of some deposits, applied a sealer and remounted the tires, saying I should never have the problem again. We’ll see, but I an very pleased for the timely repair by competent people.

Norris is always making sure my vehicle is taking care of. They got my car in quick and professionally for an oil change. Always friendly and helpful and pricing is reasonable

The mechanics and staff at Norris Tire & Auto Center are exceptional! They are very trustworthy. I have been going there for 8 years and would not take my car anywhere else. Everyone needs a good mechanic in their life. You will get one at Norris Tire!

I'd never been to Norris before, but came in without an appointment because one of my tires was almost flat. The service staff was friendly, knowledgeable, and helpful. The repair took under 30 minutes. And, the time spent in the waiting area listening to interactions between staff and other customers prompted me to get a (very reasonably priced) quote on new tires. I'll be coming back to Norris very soon!

I respect and appreciate the employees at Norris. They referred me out instead of only giving me the choice of a full $2800 exhaust system for my Buick Enclave. That's integrity and trustworthiness. I will definitely be back to Norris if I have any future problems with my car. Thank you!