Music & Arts

Having had a recent, poor experience with a different music store in Southern Maine I found Music and Arts online. A quick phone call and then visit proved to be the kind of place to go if you are looking for a reliable place for a violin rental or purchase. I was pleasantly pleased by the staff and product availability. I recommend this place for the helpful staff and instrument quality.

Brought my clarinet in for maintenance. The repair guy looked at it and spotted some issues that I had overlooked, and explained everything he was going to do. The work was complete in a reasonable amount of time, and at a very reasonable price. Everyone in the store was relaxed and pleasant to talk with. Definitely going back for future needs.

Such a gem! The staff is very knowledgeable and the customer service is amazing! Great selection of instruments, accessories and sheet music.

Best experience at a music store I've had. Came in for a clarinet and was able to get everything I needed. The guy working was super helpful and kind.

Our school system has relied on Music and Arts for decades. I have found their service and knowledge impeccable, and their instruments and products of excellent quality. They go above and beyond.

Great selection, super nice folks, neat location, a lot of different services to offer and very competitive pricing all around!!

I've just started playing music again after many years, so I've made several visits to Music & Arts. The staff is always helpful, knowledgeable, and friendly.

The guy in there was super helpful and nice! Seemed like he knew his stuff and they had what I needed!

Staff made the transaction very easy, knowledgeable when asked questions, and pleasant despite how busy he was.

Super helpful, I still use the equipment years after buying it!!!

I like music and arts because our school has always relied on them and it works

Very friendly service

Very friendly & helpful staff on my visit. Everyone in the store was helped quickly and in a way that made it looked like the employees enjoyed their work.

Way over priced rentals and when you go to return your rental they never answer the phone or call back. I've been trying for 6 months to get in touch with someone there or them to call back and still NOTHING. I've been renting my daughters clarinet at $34 a month for 2 years now! I could've bought her one for SO much cheaper

Deceptive advertising, customer service at 1-800 number is the worst I've experienced with any retail or service company. Was told by sales rep initially that monthly rent of the instrument would be banked toward credit to purchase. Paid $850 in monthly rent, told I had only a $550 credit and that it could only be used toward instruments valued at $1,500 to $3,000. Will purchase or buy secondhand in the future.

Worst customer service ever, if they don't want to answer your question they will hung up on you! They still charged me for 3 months after I returned the flute. No refund!!! 😡

Will never recommend to anyone.