Glassman Mitsubishi

I just leased a 24 Outlander PHEV SE with Tech Package from Brian and Brandon at Glassman Mitsubishi and wanted to leave a review.

This was by far the lowest stress, most surprisingly pleasant car buying/leasing experience I've ever had. Brandon (my salesman) was a complete rockstar, answering all of my questions and never once trying to "sell me" on anything.

Brian (the sales manager) was just as nice as Brandon and took the time to answer all of my questions as we were signing the paperwork, never once rushing me or dodging any of my questions or concerns.

These guys are the real deal. Not only were they amazing to work with, but they got me an absolutely unreal lease on a vehicle that my wife and I are both crazy about.

If you're thinking of getting a new Outlander PHEV (which I can't recommend highly enough), the only thing I can recommend even more is buying it from these guys. They've definitely earned my future business!

Mike was amazing! He was professional, personable, and a pleasure to work with. He was very thorough in explaining what was going to happen at my service appointment and kept me informed on the progress of my vehicle. I had a great experience!

My first review was bad because I felt like Glassman was trying to take advantage of me with the cost, after doing some research and talking to auto mechanics I realized that I was wrong, financially the cost is going to set me back but for the work that needs to be complete I understand. Ken and Mike has always been nice and professional and explained everything to me in detail. I still don’t have my car but so far everything has been explained and I know what to expect. Sorry for the first survey it was poor and was done out of anger. Thank you Glassman auto for your willingness to work with me and the cost.

Charlie's the best salesman at Glassman dealership if you need a car or suv, go see Char-lee

The best experience at Glassman! Charley Kashou was an incredible salesman, worked to get us the best deal and was so quick in the process. He went above and beyond to make sure we were happy and our purchase was as seamless as possible. Would recommend 100x/over!

I recently had the pleasure of working with Charlie at Glassman Automotive, and I can confidently say he is the best car salesman out there. His extensive knowledge and commitment to ensuring his customers are in good hands truly set him apart. My experience purchasing a Subaru Outback from Charlie was nothing short of wonderful. I highly recommend him above all other salesmen for a seamless and enjoyable car-buying experience!

Thank you, Charlie!!!!

Great service and a great car buying experience. Amazing overall experience. Charley was extremely helpful and created a great environment. Everything was done efficiently and quickly. I would definitely buy a car from here again.

What a great experience! From start to finish, Charley was attentive, personable, and helpful. Highly recommend seeing him when you're there.

My service here was extremely great for a dealership experience's! Service was fast, counter personnel was friendly and polite. They even "washed" my car.
Thank you Glassman.

Great experience. Will buy again from there for my wife soon. Facility is great, it’s all indoors, and the salespeople are low pressure. Pretty good car buying experience overall.

Charley helped me out today. Driving away in a brand new Subaru. He did a great job listening to what I was looking for and finding the right car for me.

Every sale associate I met they were very nice and friendly, never felt pushed or pressure.
Jeff was outstanding always understanding and finding a way to help. He was very patient and respected my instructions.

I took my 2013 Mitsubishi outlander to Waterford Mitsubishi. They charged me $200 and told me I had a bad transmission which would cost 15K. I eventually found what was causing the transmission to malfunction and called Waterford again asking for a quote on that part. They would not even give me a quote unless I brought the car to them and another $200 diagnostic fee.

So then I called Glassman. NIGHT AND DAY DIFFERENCE. Asked for a quote and was promptly given a number on the labor and transfered over to parts. Again I was given a number and informed that the part is out of stock nationwide with no ETA. While this is bad news, they were courteous and honest with me and I now have the information I need to make a decision on what to do. All of this at no charge.

Had I gone to Glassman first I could have avoided this entire nightmare, thanks to their excellent and Honest service. IF I had gone back to Waterford again, they would have charged me another $200 only to find out my car isn't fixable(which they probably actually knew) or tried to sell me another 15K transmission.

It is rare to find honesty from a dealership, but it is possible.

Oh my gosh!! Today's customer experience was amazing!!! All i can say is i was blown away by Michael G. He listened to my concerns and took action immediately. Offering a solution if needed to my problem. I was in tears. Thank you again Mr. G.

Charley Kashou made our car buying experience enjoyable and genuine. From the get go he was intentional about truly helping us find the right car. We never felt pressured into anything and he remained understanding of our needs. One thing we felt with him that we didn't experience anywhere else was his desire to work with us. Our entire interaction felt collaborative and hopeful.

If you're having a stressful car buying experience, go to Glassman and work with Charley.

Thank you Charley for making my daughter's first car buying experience fast and easy. Her smile hasn't left her face yet.

I just want to give a standing novation to the Glassman Auto everyone was very loyal to the customers and very compassionated to making sure the customers are happy and I definitely left with a smile on my face and the how they work as a team I was very happy to see that how everyone communicated so well. Thanks i appreciate you

Jeff Hemming went above and beyond for us! I am loving my new Outlander! There is no doubt that we will be returning to purchase all of our future cars with him.

Savon Thomas (I hope I'm remembering his name correctly) was excellent he deserve a raise. He was very friendly and attentive, he listened gave me all my options. I told him I always receive coupons after my service and he was able to apply one for me. When I reached out he came and explained why the time went over the estimated time which I really appreciated. He smiled everytime I spoke with him made me feel very welcomed he was 1000 times better than Matt. I'm just being honest.

Walked in and was blessed meeting Charlie Kashou! If you need a car he is the man to see! He is honest, friendly and filled with faith! Best choice! No stress no struggle! Thanks Charley for introducing me to my Outback now named Charlie in your honor!💯