LaFontaine INFINITI Ann Arbor

I have a small car dealership and I needed a trustworthy place to CORRECTLY diagnose my concern. 1000% Satisfied! I had a great conversation with Jenifer before I made the hour trip, she listened and made me feel like I called the right place. Their experienced technicians found the issue and I couldn’t be more pleased. I found my new place for Infinity work!

Marion helped my daughter get into a newer used car a few weeks ago, he was so helpful and patient dealing with my young adult child. We appreciate all your help, and knowledge about buying cars.

Overall a good experience. I went in for an oil change. I was told my air filter needed to be replaced (2 filters). I asked to see them. The service technician went out to the service area and when she returned she had one filter. She said the other filter did not need to be changed. I would recommend they show their customers the filters similar to what the quick oil change shops do.
I would also recommend setting up a separate room from the showroom as the waiting area.

Had a great experience at LaFontaine INFINITI last weekend. We were welcomed by Marion as soon as we entered the showroom. The best part about our experience was the zero pressure applied by the dealership. They worked with us to get the car WE wanted. Thanks again Marion! See you for our next car soon.

Had a great experience finding my first car with Marion Smith. He was extremely helpful in navigating all of the options and listened extremely well to what we were looking for. He helped us every step of the way and definitely cares about his clients!

The Salesperson Marion Smith was Knowledgeable, timely. and listen to the wants
and needs of the customer. He is personable and makes you feel comfortable as you making the decision to purchases. My experience at LaFontaine was great because of Marion

The high level of customer service quality received by my family and I was outstanding. From Sales, finance to management. Brett, Jess and Chris were very professional yet personal. They made my family and I feel like we were around family. They really exceeded our expectations from start to finish. We felt good about the purchase we were making because of them, really good genuine people. We will always go back to this dealership and tell others about them.

I recently had the pleasure of working with Marion Smith and I must say, he is an outstanding salesman. His attention to detail, clear communication, and commitment to customer satisfaction truly set him apart. I highly recommend Marion Smith for anyone seeking a top-notch sales experience.

From moment I walked in i was treated so kindly and professionally! Every little detail was managed smoothly with a smile! Was really nice to deal with people who make you feel welcome and happy to provide service to my vehicle with professionalism and skill.

My son and had an awesome experience with our salesmen Justin and Mike. Very friendly and accommodating. Jessica in finance was very nice and answered any questions we had and the whole process was very easy!!! Highly recommend this dealership! You won't be sorry!!! Way to go La Fontaine! You sure do customer service right!!!

Julian Lovett and Tasha were great to work with. Their customer service and satisfaction is thru the roof. Thank you for making car buying so easy! Even delivered my car right to me

This dealership was a pleasure to work with in every way. Marion and Brett were fantastic, professional, and fair. After many days of looking at other dealerships, what a joy this experience was. Highly recommend!

One of my favorite places to visit in Ann Arbor. Mike and Jake make you feel like family. Highly recommend this dealership for your next new car!

Got the VIP treatment. Brett came and picked me up from the airport and we go right to business. Really appreciated the customer service. Brett Middlebrook is amazing to work with. Very warm and welcoming team. And the the car they sold me is outstanding.

Was having a hard time finding a car. I don’t have the best of credit right now, income is great, but my time on the job gave me a hard time. I went to so many places and heard no. But MARION told me he could make something work for me and he did. He worked hard and got me approved for the car I wanted and low miles! Check Marion out, it’s worth it!!!

Literally they best ever Brett helped me get into my new vehicle just in time for my birthday but I especially loved the fact that he worked with me every step of the way and I didn’t feel like just another check but that I was truly taken care of! Thank you to all the staff that helped as well truly greatful!

Brett Middlebrook made everything super easy when purchasing the car! His dealership even drove the car up from Ann Arbor to Birch Run so that I could test drive it. Great service!

My daughter and I had an outstanding experience working with Mona Black on the purchase of a pre-owned vehicle. All of the staff that supported our purchase was friendly and helpful. I felt that our pre-owned purchase was valued equal to customers purchasing new.

Best service experience I’ve had in years. Great communication, very efficient and provides loaners for longer service. Highly recommend

Service representatives were very friendly, prompt with information, and respectful of my time. I highly recommend LaFontaine INFINITI Ann Arbor for all service needs!