Sherwin-Williams Floorcovering Store

Been working with Sales Manager, Mark Fields for years. He’s great and has worked on all the properties I’ve managed since the nineties. He’s someone you can trust and he can bring samples to you or you and/or your clients can go to the showroom floor.

Bought carpet and had it installed last May and it already needs to be replaced - the carpet is absolute junk (I did not buy bottom grade carpet either). I called Sherwin to find out if they would warranty it and they would not budge on their 1 year warranty policy. Very unfortunate I waited this long to call and ask them about a warranty. I'm not usually a complainer, but when you spend that much on flooring you would expect it to last more than 15 months. I even tried having the carpets cleaned hoping it would bring some life back into it and the carpet cleaning company even told me I should look at buying new carpet - he was shocked when I told him I already did and this is apparently how long it lasts. I will not be buying from Sherwin again!