USMANTIS

I actually think that this is a very professional business that gives you what you pay for. I have bought from usmantis 2 times, each order including objects and insects. I received all the insects in perfect condition, along with all the care products. The terrarium I bought the first time was very nice and kept my mantis perfectly. Just today I received my order of gigantea stick bugs and couldn’t be happier! I have never sent an email to the store owner, but I have gotten shipment updates through email. PLEASE KEEP IN MIND THAT THE SHIPPING OPTION YOU CHOOSE IS A CRUCIAL PART IN HOW YOU RECEIVE YOUR PURCHASE, ALIVE OR DEAD!! I have gotten everything in a timely manner, alive and well. I don’t know where the negative reviews came from because I’ve had a completely opposite experience.

Had a good experience with Craig in ordering my new Spiny Flower mantis & fruit fly culture. I live locally so I was able to pick the order up. This is my second order with this company. The first was through ebay for ooths. I haven't had any issues. Response time was fast, even during the holiday season. I will continue to support this local small business. Thanks again Craig!

After reading the reviews I have found its the typical "American way" I want it NOW!!! This is how I want it and if I don't get it exactly the way I want it I'm going to beep moan and complain utill I get it for free!! If I don't get a response as soon as I snap my figures because god forbid people have a life outside of work..... people need to chill and ALWAYS TREAT PEOPLE WITH LOVE AND PATIENTS. ❤

That said after purchasing a kung fu orchid for my son, I am beyond pleased with these guys. They have responded fast to all my questions and the little thing arrived alive. Got some live fruit flys from my local pet store and she is thriving beautifully. I will be buying a full clean up crew Echo system from USmantis after typing this email. Thank you guys. I'm officially a supporting "understanding" human being! 😉

My experience with this company has been impressive. The selection and care to shipping our top-notch.

Additionally, some of these poor reviews, due to “Mother Nature” are pretty unfair.

Craig’s the best, he communicated really personably and went above and beyond when there was some trouble with my order. We’re really happy with our new member of the family.

Well after all the negative reviews I have read about this company all I can say is they have went above and beyond for me and answered all of my questions I took a chance and bought 4 mantis and everything went smoothly they are all great size and eating well and still thriving so I personally would not hesitate to purchase from them again and I will be in the future

My son is ecstatic with his new pet mantis. The owner was very knolwedable and kind and he gave my son a little lesson about molting and injuries. Highly recommend this breeder. Keep in mind that these little creatures are very fragile and you should pick the fastest shipping possible or pick them up yourself if possible.

Ordered on 9/17/20 - shipped the following week. They gave updates on shipping status and have plenty of avenue for communication.
I believe the older reviews from last year was when the person was hospitalized, but fortunately, he is well and seems to be active again as of this review.
Wishing him and his Mantids good health!

Could not pray for a better insect company! I ordered the Green Bean Stick Insects (DIAPHERODES GIGANTEA) and they arrived very healthy. I paid for 6 but 11 arrived just in case some died. I would not believe all the negative reviews. Will definitely order from here again.

I order my blue bottled spikes from here and never have an issue. Shipping is always fast. Last order placed in November of 500 spikes lasted me until end of January. I would say 80% of them hatched. The last few didn’t because I had them in the fridge so long, but that’s to be expected. I only order my feeders from here.

The shipping was unbelievably fast. It shipped on the same day and I received it in the afternoon the next day. Mantis is absolutely beautiful. Requested for a girl and I received one!! She is lovely. I now have two beautiful girls from USMANTIS!

I paid, set up a time to pickup and did exactly that. It was quick and painless and my two mantids are amazing.

PAY FOR THE BEST SHIPPING OPTION
Just got my order, it hasn't hatched yet so I'll be adding to this review once it does.
I just felt I needed to balance things out a bit with some hard truths about the reviewers here.

When I received my package, it looked like it had been used as a soccer ball, things were wrapped poorly and our Arizona heat really messed up a lot going on with the flies.

Of course the first thing you should do if you are displeased is CONTACT THE COMPANY. As I wrote out my complaints I realized they were completely invalid. Why? Because I had thoughtlessly selected the cheapest shipping!! That is not USMANTIS's fault, they even have an entire page dedicated to warning you about shipping (which I had read directly after making my order, oops).

Had I ordered with the appropriate shipping, I see no complaints. It seems they fixed their smaller mantis enclosure design to prevent the escape of feeders and I really appreciate their ootheca coming ready to go on a stick!

Let's all remember how terrible shipping has been period through any company during covid and try to always pay for the very best shipping when live things are involved.

I don't know where all these negative reviews come from. I placed my order and it promptly shipped the following Monday. I will update my rating when the mantis hatch (or don't) but the communication from the seller was great and everything arrived on time as scheduled.

I received my four ghosts mantis, they are awesome. However I had to take of work to pay extra postage and pick them up before they got sent back. He did refund me shipping which I Appreciate. However the perfect mantis box wasn't as pictured and mantis and fruit flies can easily escape so I have it in another enclosure. He didn't respond to second message, I'd order from him again maybe but have another mantis plug locally. Also box came super damaged no fragile or any care as to what was inside per USPS.

Despite a difficult time of year to order, the breeder and I managed to communicate and solve any issues that arose. Remember shipping winter time is tough
Don't recommend it! The fly cultures I got have needed almost daily culling into the fish tank 😂 remember to feed them fruits. The breeder has love and passion for these love bugs! I'm so happy and love the mantids I ordered.

I ordered a mantis and recieved it within a week, they tell you when your purchasing that they wait till the following Monday or Tuesday to ship so it will not be stuck in a post office during the weekend because shipping live insects is stressful to your animal and if not done correctly could result in a dead arrival. The seller also states that if weather is above 90 degrees or below 40 that they will not ship because until the temperature is safe, they also state that if the mantis is in molt they will delay shipping because if the mantis falls during molting it is usually always fatal. So needless to say check your weather before ordering and be patient. I'm giving 5 stars because I'm satisfied and very happy and would like to start clearing up all these mixed reviews for this particular seller.

At first it took a while for the mantis to be shipped out just because their were so many things going on but when he did ship they came a day earlier than expected. They arrived in very good condition and began to eat right way. Overall pretty good if you are willing to wait a little longer.

Ordered a mantis last week. Was shipped yesterday to Texas, which I received today. Mantis was well packed for delivery... even had a couple cooling packs to keep it from getting too hot. Mantis was healthy and alert. My entire experience was awesome with US Mantis. I’m surprised to see so many bad reviews though.... very happy I took the chance to order from them.

I've gotten 3 mantis, and multiple orders of fruit flies and bottle flies. Every time my order is shipped out promptly. I definitely recommend.