Haines Ferry Terminal

I had no reservation (Haines to Skagway), but they offered me a standby ticket, 5 others in front of me. Everybody was very friendly and helpful. Told me, it could be worth waiting without any guaratee. So I did. I had to wait until nearly everbody in line was in the ferry. A few minutes before departure they told me there is space for my rv. All of the staff were very friendly! Thanks a lot to everybody on that boat! Would like to come back!

I love every stop on the Alaska State Ferry System.

Puzzles to pass the time. Service desk staff were polite, helpful, and fun to talk to.

It is a small terminal. Smaller than Juneau. A check in/out area with a few attendants. Show your ferry pass and ID to board. There is a medium parking lot area with a place to walk along the road or to a small shelly beach area.
Friendly but business Like attendants. There is a lighted dome clear walkway from the larger boats/cruise ships. I believe Juneau has a medium size welcome building in parking lot, not Haines. Not 100%. Check.

Visitor center was amazing. Really informative and the staff knowledge was really cool!

We arrived with our 28 foot airstream and found the staff nothing but professional, knowledgeable and very courteous. We were impressed with their skills helping me back down the ramp. Thank you

The best way to tour SW Alaska. Great staff. Very helpful. Do everything they can to accommodate special needs.

Literally used this service so many times, I don't know what some people in Juneau would do without them. Never had a single problem!

Very smooth checking in and driving on to the ferry

Clean terminal, very friendly staff!

Big ramp. Very plane.

Wonderfully friendly, and helpful staff!

Great staff!