Cricket Wireless Authorized Retailer

This is the second time I’ve been in that store. Both times, Matt helped me. I’ve had an awesome experience and n this store thank to him. I highly recommend getting cricket as a phone company and going here to do everything. For real, this is one of the best experiences with customer services in my life. Matt is the best

Update:
Recently upgraded my phone from the iPhone 13 Pro Max to the 15 Plus and After seeing these recent negative reviews, I’d like to take a minute to say that a lot of these reviews seem over exaggerated. Every time I’ve had issues with my phone, Matt and more recently, Jenny have been happy to help me. I’ve been greeted with nothing but positivity and friendliness.

I’ve seen some customers come in and just immediately mistreating the workers a few times and even then Matt and Jenny still seem to keep their cool.
I work with the public as well. I understand we all have our bad days but it’s not right to take it out on the workers. They’re there to help you. And sometimes, there is stuff they just simply cannot do.

This store is owned by WireRev. Not cricket corporate. So there is some policies that are different.

Overall, this store and the one on Little and SR52 are rather great stores. Just don’t be a ****. 🤷🏻‍♂

Good store. Went in for help, my phone was acting up.

I spoke with Matt. He helped me with my issue. Very nice and professional.

Everyone has their off days. Since the girl left, it's been nothing but pleasant experiences. 😊

Shout out to Emily! You are the best. She spent over an hour with Samsung trying to fix a system failure and a lock out of my phone. Very knowledgeable and professional. Thank you so very much

Went in with an issue and Emily went way above to get it squared away. She was very helpful and did a great job. If you need service or help with your phone i recommend this location and employees.

Emily was the most pleasantly helpful lady of all telephone problem solvers I've had in decades of phone use. She was capable beyond my wildest expectations.

Both Jamilea and Matt were great. Both were very helpful, informative, and overall exhibited excellent customer service when upgrading my phone! And Matt in particular I owe thanks for helping me recertify for the ACP, keep up the good work! 😁

Corbin, the guy I've had the pleasure of working with for the past year, is amazing! He's helped me out with two phones now. He's always been enthusiastic and knowledgeable about any questions or problems I've had. Great attitude, great customer service, thank you so much for your exemplary service :)

Kind, courteous and attentive. All our needs were easily and quickly met. Jamie was great, as was the whole team!

Corbin is very knowledgeable, a perfectionist and pleasant to work with!

My husband came in to upgrade his iPhone and thought he knew what he wanted. Corbin asked him questions to figure out what his needs were. Based on Corbin’s knowledge and advice, my husband chose the phone that best suited his needs!!

I highly recommend this Cricket location and Corbin!!! I’ll be returning to upgrade my own iPhone very soon.
Thanks Corbin!!

Upgraded my phone last week and gentleman was extremely helpful and knowledgeable. First visit with 2 other customers he was able to multitask taking care of all of us efficiently, with courtesy, answering all our questions in a timely manner. Took my new phone back and he easily addressed all my questions and concerns. I left smiling both times.

I went to get a new phone yesterday and Mario help me, he was very helpfull and got me to the process very fast, I will come again ,thank you Mario.

We went yesterday to switch from another company, the server was quick and easy, thanks to Miguel that help us, he was so good with my son , he was so happy with he’s new phone and accessories thanks to Miguel on criket store in little road port Richey.!!! We recommend it !!💙💙💙

Corbin was extremely helpful and made my shopping experience a breeze. I will definitely make Port Richey location my go-to because of Corbin's excellent customer service!

corbin is amazing. Took xtra time to help me navigate new phone . i left all in hands. He selected perfect phone n accessories n plan. I am computer dumb. He picked phone and plan perfect for me. Can't say enough about my great experience. Thankyou Corbin

Miguel is the most knowledgable and friendly cricket agent that I e had in years here in Florida. I'm delighted with his great fast service and expertice.

I love this store no one is better than my man corbin i go through phones like there nothing and every time i walk in Corbin gets me fixed up right away ausome customer service and knowledge two thumbs up to corbin and his store

Zahira was amazing she helped me get my phone working quickly and she was so knowledgeable. I was having complications with with my previous case and charging my phone but she didn’t give up until my phone was working perfect.

The man working Corbin was very knowledgeable and so friendly. Will definitely be recommending this location to others.

The young man who works there is awesome he's excellent he he explains everything to you so that you don't get into something that you can't afford great guy love the service

Outstanding services the best services I have recieved since moving down to Florida..10 out of 10 stars..knows the products with details an prices keep up the great outstanding respectful an honest work thank u again

The girl who was working the night I went in to get my phone attended to did her best to help me resolve my problem. Now it's up to corporate to solve it.